Salt Lake City, 84101, UT,
United States
Deseret Book Technographics
Deseret Book Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Deseret Book and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Deseret Book employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Deseret Book has purchased the following applications: Acumatica Cloud ERP for ERP Financial in 2019, Workday Recruiting for Recruiting, Applicant Tracking System in 2021, Slack Connect for Collaboration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Deseret Book is running and its propensity to invest more and deepen its relationship with Acumatica , Network Merchants , Chargebee or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Deseret Book revenues, which have grown to $336.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Deseret Book intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Deseret Book Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Acumatica | Legacy | Acumatica Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2019 | 2019 |
In 2019 Deseret Book implemented Acumatica Cloud ERP as its ERP Financial platform to centralize product and financial records for retail and digital publishing operations. The deployment supported catalog and product data governance for more than 16,000 eBook and audiobook SKUs across Deseret Book, Shadow Mountain, and third-party vendor catalogs, aligning product master and financial posting processes with Acumatica Cloud ERP.
Acumatica Cloud ERP was configured to manage product master data, SKU lifecycle controls, item attributes and financial record keeping typical of ERP Financial systems. Functional workflows reflected ERP-aligned capabilities for SKU creation, eISBN tracking, inventory and revenue accounting, and order related recordation, while content production scheduling and asset preparation remained part of the operational process.
Operational data and workflows were managed across Acumatica Cloud ERP, Oracle, Bowker, Spree and Excel, with digital product teams maintaining customer-facing content through the Spree backend of the in-house website. The digital product manager role coordinated conversion, packaging and distribution workflows that produced ePub and audiobook assets which were distributed to third-party vendors including Amazon, Audible, Kobo, Overdrive and Barnes and Noble, while product identifiers and eISBNs were recorded in Acumatica Cloud ERP alongside Oracle, Bowker and spreadsheet sources.
Governance included SKU and eISBN creation processes, production scheduling for eBook and audiobook teams, and facilitation of contracts between legal and external authors and distributors. Deseret Book Acumatica Cloud ERP ERP Financial implementation therefore centralized core product and financial functions, while operational content preparation and external distribution remained coordinated across specialist publishing and e-commerce systems.
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Payment Processing | ERP Financial Management |
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2022 | 2022 |
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Subscription and Recurring Billing | ERP Financial Management |
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2023 | 2023 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2021 | 2021 |
In 2021, Deseret Book implemented Workday Recruiting. Deseret Book implemented Workday Recruiting in 2021 to provide a Recruiting,Applicant Tracking System surfaced on its public website for posting jobs and capturing applicant flows.
The Workday Recruiting deployment is configured to support job requisition management, career site job posting, applicant tracking, candidate profile management, interview orchestration, and offer configuration, reflecting typical Recruiting,Applicant Tracking System functional modules. Workday Recruiting is used as the primary candidate-facing engine on the corporate career site and is configured for configurable hiring workflows and candidate status tracking.
Operational coverage centers on Deseret Book's HR and talent acquisition teams supporting corporate and retail store hiring in the United States, with the application delivered as a cloud SaaS instance integrated into the company career site. Governance emphasis is on standardized hiring workflows, role based permissions for recruiters and hiring managers, and career site content controls to ensure consistent applicant intake and routing through Workday Recruiting.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Deseret Book implemented Slack Connect as part of its Collaboration tooling. Deseret Book is using Slack on their website to surface messaging and to connect external conversations with internal workspaces.
The Slack Connect deployment leverages shared channels for partner collaboration alongside standard Slack workspaces for internal teams, using direct messages, file sharing, and threaded conversations as primary collaboration modalities. Configuration emphasized workspace structure, channel naming conventions, role based access for administrators and members, and explicit controls for guest and external user access to align Collaboration behaviors with corporate policies.
Operational coverage includes corporate functions and customer facing teams across retail, e-commerce, merchandising, and store operations, integrating web initiated conversations into internal Slack channels. Governance is organized around channel approval workflows, admin provisioning and policy settings for external sharing and message retention, enabling Slack Connect to bridge website interactions with Deseret Book's internal Collaboration environment.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Partner Relationship Management | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2011 | 2011 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Cloud Storage | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Deseret Book
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Deseret Book Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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