Desoutter Industrial Tools UK
Unit 4 Boundary Way, Hemel Hempstead Industrial Estate,
Hertfordshire, HP2 7SJ,
United Kingdom
Hertfordshire, HP2 7SJ,
United Kingdom
44 14 4283-8999
Retail
Desoutter Industrial Tools UK Technographics
Desoutter Industrial Tools UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Desoutter Industrial Tools UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Desoutter Industrial Tools UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Desoutter Industrial Tools UK has purchased the following applications: Microsoft 365 for Collaboration in 2016, Algolia Search for Application, Web and Enterprise Search in 2021, Hotjar for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Desoutter Industrial Tools UK is running and its propensity to invest more and deepen its relationship with Microsoft , Algolia , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Desoutter Industrial Tools UK revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Desoutter Industrial Tools UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Desoutter Industrial Tools UK Tech Stack and Enterprise Applications
Desoutter Industrial Tools UK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Desoutter Industrial Tools UK implemented Microsoft 365 as its Collaboration platform. The company lists Microsoft 365 on its website, signaling an official adoption of Microsoft 365 for cloud-based communications and productivity.
The implementation centers on standard Microsoft 365 Collaboration capabilities, including hosted email, cloud file storage and sharing, and real-time messaging and meetings, configured to support small team workflows and document collaboration. Microsoft 365 is presented as the primary productivity suite, indicating use of cross-application features such as shared document libraries, versioning, and collaborative editing.
Operational coverage appears company-wide for this 30 person United Kingdom retail organization, with Microsoft 365 supporting core business functions including internal communications, document management, and team collaboration. Governance is expected to be organized through Microsoft 365 administration and cloud identity controls to centralize user access and basic collaboration policies, aligning Desoutter Industrial Tools UK Microsoft 365 Collaboration with day-to-day sales, operations, and administrative activities.
|
Desoutter Industrial Tools UK Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2021 | 2021 |
In 2021, Desoutter Industrial Tools UK implemented Algolia Search on their website. Algolia Search serves as the Application, Web and Enterprise Search layer for the site, enabling on-site product discovery and customer-facing search across ecommerce pages. Desoutter Industrial Tools UK uses Algolia Search, an Application, Web and Enterprise Search solution, to improve findability and navigation for product catalog content.
The implementation follows common Application, Web and Enterprise Search patterns with a hosted indexing and API-first architecture, embedding search UI components into the public site. Functional capabilities in use include real-time indexing, autocomplete, faceted navigation, relevance tuning and search analytics as part of the Algolia Search deployment. Operational scope is focused on the company website, supporting product discovery workflows and customer search queries for the retail business function.
|
Desoutter Industrial Tools UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, Desoutter Industrial Tools UK implemented Hotjar on its public website to capture user behavior and support Customer Experience efforts. The deployment was a client-side web integration, embedding Hotjar scripts into site pages to collect qualitative and quantitative behavioral data for digital marketing and online sales channels. Hotjar was positioned as the Customer Experience application for web behavior analytics, directly linking site interaction signals to user experience analysis.
The implementation leveraged category-aligned capabilities common to Hotjar, including session recordings, heatmaps, and on-site feedback mechanisms to surface usability issues and visitor intent signals, with configuration scoped to the corporate website rather than backend systems. Operational ownership appears to reside with the marketing and e-commerce function, responsible for tag management, sampling rules, and consent controls to align data capture with UK privacy expectations. Governance centered on web-level instrumentation, iterative configuration of Hotjar features, and routing qualitative insights into product and marketing workflows for prioritization and triage.
|
|
|
|
|
Customer Support | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Sales Automation, Sales Engagement | CRM |
|
2017 | 2017 |
|
Desoutter Industrial Tools UK ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2020 | 2020 |
|
Desoutter Industrial Tools UK TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
|
Desoutter Industrial Tools UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Database Management | IaaS |
|
2024 | 2025 |
|
IT Decision Makers and Key Stakeholders at Desoutter Industrial Tools UK
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Desoutter Industrial Tools UK Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Desoutter Industrial Tools UK IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Desoutter Industrial Tools UK digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Desoutter Industrial Tools UK Technographics
Desoutter Industrial Tools UK is a Retail organization based in United Kingdom,
with around 30 employees and annual revenues of $4.0 million.
Desoutter Industrial Tools UK operates a diverse technology stack with applications such as
Microsoft 365, Algolia Search and Hotjar,
covering areas like Collaboration, Application, Web and Enterprise Search and Customer Experience.
Desoutter Industrial Tools UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Algolia and Contentsquare.
Desoutter Industrial Tools UK recently adopted applications including
RavenDB in 2024, Algolia Search in 2021 and FreshDesk Customer Support in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Desoutter Industrial Tools UK’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Desoutter Industrial Tools UK’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Desoutter Industrial Tools UK technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.