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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

DHL Express (India) Pvt. Ltd Data, Technology Stack, and Enterprise Applications
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Experience Manager Digital Asset Management Content Management n/a 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Ameyo Legacy Ameyo IVR System Call Center CRM n/a 2018 2018
In 2018, DHL Express (India) Pvt. Ltd implemented Ameyo IVR System as a Cloud Contact Center solution for its DHL Mumbai operations. The Ameyo IVR System was provisioned to support contact center outbound and inbound workflows and to meet DHL's operational quality standards across customer engagement channels. Implementation focused on Ameyo’s capabilities for handling large call volumes and authoring complex call flows, combined with an omnichannel dialing engine that enabled dialing out to different customer types across channels. Dialing was configured to follow strict priority rules, and Ameyo’s CTI tool allowed user ID to be mapped to the defined customer type while leads were uploaded. Quota control features were configured to enable uploading and appending data sets and mapping those records to lead dialing, aligning lead management and agent routing governance for the Mumbai contact center.
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
OneTrust Legacy OneTrust Cookie Consent Governance, Risk and Compliance TRM n/a 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2017 2017
IT Decision Makers and Key Stakeholders at DHL Express (India) Pvt. Ltd
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by DHL Express (India) Pvt. Ltd Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD DHL Express (India) Pvt. Ltd Technographics

DHL Express (India) Pvt. Ltd is a Transportation organization based in India, with around 2500 employees and annual revenues of $500.0 million.

DHL Express (India) Pvt. Ltd operates a diverse technology stack with applications such as Adobe Experience Manager, Ameyo IVR System and OneTrust Cookie Consent, covering areas like Digital Asset Management, Call Center and Governance, Risk and Compliance.

DHL Express (India) Pvt. Ltd has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Adobe Systems, Ameyo and OneTrust.

DHL Express (India) Pvt. Ltd recently adopted applications including OneTrust Cookie Consent in 2021, Adobe Experience Manager in 2020 and Ameyo IVR System in 2018, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of DHL Express (India) Pvt. Ltd’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates DHL Express (India) Pvt. Ltd’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete DHL Express (India) Pvt. Ltd technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.