Schiphol, 1118 LD,
Netherlands
Dhl Netherlands Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Dhl Netherlands and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Dhl Netherlands employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dhl Netherlands has purchased the following applications: Recrubo AI Recruitment for Recruiting in 2024, Spotler Momice for Event Management in 2023, Hotjar for Customer Experience in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dhl Netherlands is running and its propensity to invest more and deepen its relationship with Recrubo.ai , Spotler , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dhl Netherlands revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dhl Netherlands intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Recrubo.ai | Legacy | Recrubo AI Recruitment | Recruiting | HCM | Jobylon | 2024 | 2024 |
In 2024, Dhl Netherlands implemented Recrubo AI Recruitment to support HR and high-volume operational hiring in the Netherlands. The deployment concentrated on recruiting workflows for delivery, logistics, and customer service roles, centralizing candidate intake and prescreening across Dutch operations.
The Recrubo AI Recruitment deployment automated prescreening, WhatsApp candidate engagement, and interview scheduling, establishing AI-driven recruiter workflows and conversational candidate touchpoints. Functional configuration prioritized high-volume screening, automated interview cadence, and recruiter task orchestration, aligning with Recruiting category capabilities.
The solution integrated with the Jobylon ATS to synchronize candidate records and trigger recruiter workflow actions, providing an end to end handoff between the AI prescreening layer and ATS recruitment pipelines. Operational coverage focused on HR and operational hiring teams in the Netherlands, managing recruiter queues for delivery, logistics, and customer service hiring campaigns.
Governance centered on AI-driven recruiter workflows and automated candidate communications to reduce manual scheduling and screening work, with rollout and process details documented in the Recrubo case. Outcomes reported in the case documentation include approximately 26 hours saved per recruiter per week and a 3x increase in hires per recruiter.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Spotler | Legacy | Spotler Momice | Event Management | Collaboration | n/a | 2023 | 2023 |
In 2023, DHL Netherlands implemented Spotler Momice to standardise and automate event registration, invitations, on site check in and post event surveys for customer and employee events. Spotler Momice is an Event Management application used to create branded event pages, manage mailings and orchestrate attendee journeys across pre event, on site and post event phases.
The implementation included core Event Management modules for registration, mailings, check in and surveys, configured to publish event pages and automate invitation workflows and follow up surveys. Reporting and survey functionality was instrumented to capture attendee feedback and NPS within the Spotler Momice environment, aligning event pages, invitations and on site workflows into a single operational stack.
Operational coverage focused on customer facing and internal employee events across the Netherlands, with adoption primarily by marketing and events operations teams. The configuration supported a range of event types including client events such as the Dutch Grand Prix, centralizing participant lists, invitation cadence and post event feedback collection.
Governance changes emphasized standardisation of event processes and automated attendee lifecycle workflows, enabling consistent execution of registrations, mailings, check in and surveys across teams. Outcomes reported in the case study include a Dutch Grand Prix client event achieving NPS plus 72 and an average rating of 9.1, demonstrating realized attendee satisfaction as captured by Spotler Momice.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2021 | 2021 |
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