DHL Solutions Belgium
DHL Solutions Belgium Technographics
DHL Solutions Belgium Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by DHL Solutions Belgium and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300000 DHL Solutions Belgium employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DHL Solutions Belgium has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2015, Adobe Experience Manager for Digital Asset Management in 2020, Salesforce Sales Cloud for Sales Automation, CRM, Sales Engagement in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DHL Solutions Belgium is running and its propensity to invest more and deepen its relationship with SAP , Adobe Systems , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DHL Solutions Belgium revenues, which have grown to $62.84 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DHL Solutions Belgium intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
DHL Solutions Belgium Tech Stack and Enterprise Applications
DHL Solutions Belgium ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, DHL Solutions Belgium implemented SAP ERP ECC 6.0 within its ERP Financial environment and integrated Avalara VAT Reporting to simplify multi-country indirect tax filings and centralize VAT compliance. The initiative targeted finance and tax functions, aiming to reduce the time required to create and submit returns and to automate compliance checking to lower the risk of non-compliance.
Avalara VAT Reporting was configured to consume transactional tax and ledger data, map local tax codes, and generate country-specific return templates required for local filing. The implementation included configuration of automated validation and compliance checks within Avalara VAT Reporting to flag reporting exceptions and standardize return formats across jurisdictions.
The solution was architected as a centralized VAT reporting layer that interfaces with multiple ERP platforms, taking feeds from JDE, Oracle & SAP and other accounting systems to automatically produce indirect tax returns that meet local filing requirements. SAP ERP ECC 6.0 served as one of the source systems, and the integration approach supported aggregated data extraction and transformation from disparate financial systems into the Avalara VAT Reporting engine.
Governance changes focused on standardizing tax data flows and enforcing new validation workflows in the finance and tax teams to ensure consistent submission processes. Outcomes stated by the program include increased efficiency, minimized time to create and submit returns, and reduced compliance risk through automated compliance checking.
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Expense Management | ERP |
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2006 | 2006 |
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DHL Solutions Belgium Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2020 | 2020 |
In 2020, DHL Solutions Belgium deployed Adobe Experience Manager as its Digital Asset Management solution on the corporate website. The Adobe Experience Manager implementation is configured to support web authoring and publish workflows, a centralized asset repository, metadata schema enforcement, rendition generation and responsive media delivery for online content. The deployment focuses on the website content delivery layer and asset lifecycle management for customer-facing pages.
Adobe Experience Manager Digital Asset Management is used to centralize brand assets, control access and versioning, and enforce approval workflows and taxonomy for web teams and marketing. Governance is organized around role based access controls, metadata and rights management, and content approval pipelines to support coordinated marketing and web operations. The implementation positions Adobe Experience Manager as the Digital Asset Management backbone for DHL Solutions Belgium business functions of marketing, web content management and digital experience orchestration.
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DHL Solutions Belgium CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Sales Cloud | Sales Automation, CRM, Sales Engagement | CRM | n/a | 2015 | 2015 |
In 2015, DHL Solutions Belgium implemented Salesforce Sales Cloud, classified as Sales Automation,CRM,Sales Engagement, to underpin a Sales Efficiency Management model that supports the regional Chief Commercial Officer agenda and aligns with the DPDHL strategy. The implementation explicitly centered on CRM and a Contract Data Base built on Salesforce.com, with responsibility for coordinating sales community development and facilitating a sales transformation agenda across commercial teams.
The deployment emphasized Sales Cloud capabilities for sales engagement, customer relationship management, and contract lifecycle tracking, with configuration focused on opportunity and pipeline management, contract repository functions, and workflows to support renewals council processes. Salesforce Sales Cloud was used to instrument customer focused reporting and CSI targeting workflows, enabling structured sales engagement and contract governance across the commercial organization.
Operational coverage targeted the regional commercial organization and intersected with Service Logistics processes, aligning reporting, renewals council activity, CSI targeting, and BRM collaboration to create unified customer-facing workflows. Integrations were organized around shared reporting and renewal orchestration with Service Logistics, creating data flows for customer metrics and renewal events while keeping contract data authoritative in Salesforce Sales Cloud.
Governance was driven by the Sales Efficiency Management model, which centralized coordination of the sales community, defined rollout sequencing for sales transformation initiatives, and established accountability for contract database accuracy and renewals governance. The implementation narrative highlights a process and governance centric approach to embedding Salesforce Sales Cloud into commercial operations and cross functional service logistics agendas.
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DHL Solutions Belgium TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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DHL Solutions Belgium IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2020 | 2020 |
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DHL Solutions Belgium CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at DHL Solutions Belgium
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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HR Manager Service Logistics EMEA | Manager | HR | |
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HR Director BeLux | Director | HR | |
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HR Director | Director | HR | |
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Apps Being Evaluated by DHL Solutions Belgium Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from DHL Solutions Belgium IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the DHL Solutions Belgium digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD DHL Solutions Belgium Technographics
DHL Solutions Belgium is a Consumer Packaged Goods organization based in Belgium,
with around 300000 employees and annual revenues of $62.84 billion.
DHL Solutions Belgium operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, Adobe Experience Manager and Salesforce Sales Cloud,
covering areas like ERP Financial, Digital Asset Management and Sales Automation, CRM, Sales Engagement.
DHL Solutions Belgium has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Adobe Systems and Salesforce.
DHL Solutions Belgium recently adopted applications including
OneTrust Cookie Consent in 2021, Adobe Experience Manager in 2020 and Akamai CDN in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of DHL Solutions Belgium’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates DHL Solutions Belgium’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete DHL Solutions Belgium technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.