DHU Healthcare
No:2 Roundhouse Road, Pride Park,
Derby, DE24 8JE,
United Kingdom
Derby, DE24 8JE,
United Kingdom
44 30 0100-0404
Healthcare
DHU Healthcare Technographics
DHU Healthcare Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by DHU Healthcare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1728 DHU Healthcare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DHU Healthcare has purchased the following applications: MHR iTrent HR for Core HR in 2022, Mitel Phone System for PBX, VoiP and Phone Systems in 2012, Concrete CMS for Web Content Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DHU Healthcare is running and its propensity to invest more and deepen its relationship with MHR (formerly MidlandHR) , Moodle , InVision Group or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DHU Healthcare revenues, which have grown to $115.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DHU Healthcare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
DHU Healthcare Tech Stack and Enterprise Applications
DHU Healthcare HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MHR (formerly MidlandHR) | Legacy | MHR iTrent HR | Core HR | HCM | n/a | 2022 | 2022 |
In 2022, DHU Healthcare implemented MHR iTrent HR as its Core HR application. The implementation is positioned as a combined HR and payroll system for an organisation that operates across multiple sites, with HR teams based at Fosse House in Leicester, the Johnson Building in Derby, and an expanding HR presence at Orbis supporting 111 services, and approximately 30 HR staff covering recruitment, coordination, HR partners and administrative support.
The deployment emphasizes recruitment and onboarding workflows, with configuration to capture candidate interest, facilitate shortlisting, interview scheduling, offer issuance, references, compliance checks and induction arrangements. MHR iTrent HR is being used to bring payroll processes into the same platform, and to support appraisal and performance management conversations as part of the employee lifecycle. The implementation includes process orchestration for sessional GPs and agency staff and coordination of ancillary onboarding steps such as issuing smart cards, name badges and access arrangements.
Operational integrations explicitly referenced in project communications include ongoing collation of job interest across Trac and Miracle alongside iTrent when it is rolled out, indicating a recruitment and applicant tracking interoperability focus. The solution is intended to serve clinical and non clinical departments across the organisation and to centralize employee journey data to reduce manual handoffs between teams responsible for recruitment, compliance and induction.
Governance for the rollout is led by an internal HR Project Lead, with Tracie Wood named as the HR Project Lead driving iTrent implementation and Sonia Gale and other HR leads coordinating health and wellbeing and engagement activities. HR governance practices noted during the rollout include monthly cross site meetings over Teams, weekly meetings per HR division and active involvement of HR Business Partners in configuring workflows, ensuring that the system aligns with appraisal, employee relations and staff engagement processes.
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Learning and Development | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2022 | 2022 |
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Workforce Management | HCM |
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2022 | 2022 |
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Workforce Management | HCM |
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2022 | 2022 |
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Workforce Management | HCM |
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2022 | 2022 |
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DHU Healthcare Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mitel | Legacy | Mitel Phone System | PBX, VoiP and Phone Systems | Collaboration | n/a | 2012 | 2012 |
In 2012, DHU Healthcare implemented Mitel Phone System as its core PBX, VoiP and Phone Systems platform. The Mitel Phone System established a centralized telephony backbone to support NHS 111 call handling and corporate voice services across DHU Healthcare, positioning the application as the primary telephony infrastructure for the organisation.
The deployment encompassed standard PBX and VoIP capabilities consistent with the PBX, VoiP and Phone Systems category, including call routing and queuing for a staffed call centre, agent desktop telephony for NHS 111 operators, voicemail and receptionist console functionality, and SIP based VoIP connectivity to staff handsets. Configuration and handset provisioning workflows were implemented to support desk phones and IP handsets, and the system was configured to enable remote worker telephony for community based staff.
Operational support and rollout activities continued into the Covid period, with an IT Desktop and Field Engineer supporting desktop configuration of the NHS 111 Call Centre and performing build and deployment of laptops and Mitel Phones to community based staff and homeworkers from DHU Healthcare Head Office in Derby during 2020 to 2021. Governance emphasis was placed on device provisioning and field deployment procedures, with on site configuration and remote onboarding workflows used to extend telephony to distributed teams and homeworkers as part of the pandemic response.
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PBX, VoiP and Phone Systems | Collaboration |
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2012 | 2012 |
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DHU Healthcare Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Concrete CMS | Legacy | Concrete CMS | Web Content Management | Content Management | n/a | 2022 | 2022 |
In 2022, DHU Healthcare implemented Concrete CMS as its Web Content Management platform to manage the public corporate website. Concrete CMS is deployed to provide content authoring, templating, asset management, WYSIWYG page editing and publishing workflows, consolidating corporate and patient-facing content within a single content repository.
DHU Healthcare Concrete CMS Web Content Management supports corporate website management and patient communications, with operational ownership residing in marketing and communications teams. The rollout emphasizes editorial workflows and role based access controls, using modular templates and scheduled publishing to enforce brand and clinical information consistency and to standardize content lifecycle processes across the site.
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DHU Healthcare CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2012 | 2012 |
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Call Tracking and Recording | CRM |
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2015 | 2015 |
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DHU Healthcare ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Remote Monitoring and Management | ITSM |
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2022 | 2022 |
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DHU Healthcare IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at DHU Healthcare
| First Name | Last Name | Title | Function | Department | Phone | |
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Head Of IT & Telecoms | Director | IT | |
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Head of Resource Planning for 111 Services | Director | Finance | |
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Deputy Director of Communications and Engagement | Director | Marketing | |
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Senior Communications Advisor | Manager | Marketing | |
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Communications Officer | Manager | Marketing | |
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Apps Being Evaluated by DHU Healthcare Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from DHU Healthcare IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the DHU Healthcare digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD DHU Healthcare Technographics
DHU Healthcare is a Healthcare organization based in United Kingdom,
with around 1728 employees and annual revenues of $115.0 million.
DHU Healthcare operates a diverse technology stack with applications such as
MHR iTrent HR, Mitel Phone System and Concrete CMS,
covering areas like Core HR, PBX, VoiP and Phone Systems and Web Content Management.
DHU Healthcare has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as MHR (formerly MidlandHR), Mitel and Concrete CMS.
DHU Healthcare recently adopted applications including
MHR iTrent HR in 2022, MHR iTrent Payroll in 2022 and InVision injixo in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of DHU Healthcare’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates DHU Healthcare’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete DHU Healthcare technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.