Hopkins, 55343, MN,
United States
Digi International Technographics
Digi International Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Digi International and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 822 Digi International employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Digi International has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2019, Infor LN for Manufacturing ERP in 2009, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Digi International is running and its propensity to invest more and deepen its relationship with Oracle , Infor , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Digi International revenues, which have grown to $444.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Digi International intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Digi International Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2019 | 2019 |
In 2019, Digi International implemented Oracle NetSuite ERP as its ERP Financial platform. The implementation targeted the company core finance and procurement functions within a manufacturing and IoT product environment, aligning cloud-hosted ERP Financial capabilities with Digi International operational cycles and reporting needs.
The deployment emphasized functional modules including General Ledger, Multi Book accounting, Inter-company Accounting, Accounts Payable, Accounts Receivable, Fixed Assets, Procurement, and Reporting, with SuiteCommerce experience noted as complementary. Configuration work focused on standard out of the box functionality before selective scripting and saved searches were applied, and architects defined detailed functional requirements for automations that supported both O2C and P2P cycles.
Technical scope included techno functional development activities such as scripting, development of saved searches, and the design and test of integrations and automations to NetSuite. The role profile called for gathering and documenting business requirements, translating operational cycles into NetSuite configurations, and architecting solutions for complex intercompany and multi book accounting requirements.
Governance and delivery practices centered on quality reviews of developer deliverables, collaboration with project managers for on time and on quality delivery, and a focus on scalability and standardization of technical solutions. Continuous process improvement and the prioritization of standard configurations over customization were emphasized, with testers and functional consultants validating configurations against detailed functional requirements.
Operational impact concentrated on finance, procurement, intercompany accounting, and enterprise reporting workflows, with NetSuite configuration and automation used to centralize transaction processing and accounting controls. The implementation narrative reflects a structured, techno functional approach to embedding Oracle NetSuite ERP into Digi International finance operations and procurement workflows.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor LN | Manufacturing ERP | ERP Services and Operations | n/a | 2009 | 2009 |
In 2009, Digi International implemented Infor LN to standardize core manufacturing and warehouse processes. Digi International deployed Infor LN Manufacturing ERP to support warehouse operations and return material authorization workflows in its electronics manufacturing environment.
Configuration emphasized core Manufacturing ERP modules, including inventory management, warehouse management, order to cash, procurement, shop floor control, and returns processing. Infor LN was configured to manage serial and lot tracking, bill of materials, MRP replenishment logic, and RMA routing, aligning system configuration with physical warehouse transactions and repair workflows. Automation within Infor LN covered receiving, putaway, picking, goods issue, and transactional RMA steps.
Operational coverage centered on the warehouse and the RMA department, where staff performed numerous transactional and case management tasks directly in Infor LN, including intake, troubleshooting, repair tracking, disposition, and credit processing. The implementation integrated warehouse and returns processing into manufacturing and service workflows so that inventory accuracy and returns lifecycle management were handled inside the Infor LN application.
Governance focused on embedding structured RMA workflows, role based access controls, approval routing for dispositions, and quarantine inventory controls configured inside Infor LN. Training and procedural alignment emphasized consistent handling of returned electronics and ongoing operational governance included periodic review of RMA status flows and inventory reconciliation within the Manufacturing ERP environment.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Digi International deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution. Digi International implemented Cisco Webex Meetings to provide a unified Audio Video and Web Conferencing capability supporting corporate collaboration and remote meeting workflows across engineering, sales, support, and corporate communications.
The deployment used the cloud-hosted Cisco Webex Meetings service and included standard meeting capabilities such as scheduled meetings, ad hoc conferencing, screen sharing, and session recording, reflecting typical Audio Video and Web Conferencing functional modules. Cisco Webex Meetings was embedded on Digi's public web properties using the WebEx Panel on their website to enable externally accessible web conferencing and customer-facing event access.
Operational scope emphasized company-wide collaboration administration, with management performed through the Cisco Webex management interfaces and Digi IT governing meeting policies, user provisioning, and meeting templates. Integration work focused on the website-level WebEx Panel embed as the primary external touchpoint, while internal workflows were aligned around centralized conferencing governance and standardized meeting configurations.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
|
2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Digi International
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Digi International Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||