AI Buyer Insights:

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● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

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● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Digital Alchemy (Singapore) Pte Ltd Tech Stack and Enterprise Applications

Digital Alchemy (Singapore) Pte Ltd ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Xero MYOB AccountRight Xero ERP Financial ERP n/a 2015 2015
In 2015, Digital Alchemy (Singapore) Pte Ltd migrated its core accounting to Xero, implementing Xero as its ERP Financial application. The engagement explicitly replaced MYOB AccountRight and concentrated on transferring company ledgers, opening balances, and transactional history into the new online accounting system. The work description documented extraction of transactional data from MYOB AccountRight, chart of accounts mapping, cleansing of historical entries, and import of opening balances into Xero. Configuration focused on the Xero general ledger, supplier and customer modules, bank reconciliation workflows, and reconciliation rules that align with ERP Financial functionality. Reconciliations were a stated part of the migration, with reconciliation data migrated and validated as part of the cutover sequence. Operational coverage targeted the finance and accounting function within the Singapore organization, with rollout activities directed at accounting users and billing staff. User roles and permissions were configured in Xero to support segregation of duties and finance control points. The migration included reconciliation checkpoints and balance validation steps to ensure transactional integrity after go live. Governance centered on a staged cutover plan, documented reconciliation signoffs, and a structured validation of imported transactional history prior to live bookkeeping. The implementation narrative positions Xero as the central ERP Financial platform supporting continuous online accounting and reconciliations for Digital Alchemy.
Digital Alchemy (Singapore) Pte Ltd CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Service Customer Support CRM n/a 2020 2020
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2021 2021
Marketing Automation CRM 2021 2021
Digital Alchemy (Singapore) Pte Ltd AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, Digital Alchemy (Singapore) Pte Ltd implemented Zendesk Chat on its website, deploying a customer-facing conversational channel within the Chatbots and Conversational AI category. The implementation placed Zendesk Chat as the embedded web chat interface across public site pages to capture visitor inquiries and enable real-time text interactions with the company. Zendesk Chat was configured to deliver live messaging, queue-based agent routing, and scripted quick replies to support customer service and business development workflows, with administrative controls for agent assignment and availability. Operational ownership is held by client services and business development teams at Digital Alchemy, who use the chat capability to triage inbound inquiries and escalate conversations to internal specialists as required.
Digital Alchemy (Singapore) Pte Ltd Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2018 2018
Digital Alchemy (Singapore) Pte Ltd IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Content Delivery Network IaaS 2018 2018

IT Decision Makers and Key Stakeholders at Digital Alchemy (Singapore) Pte Ltd

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Digital Alchemy (Singapore) Pte Ltd Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Digital Alchemy (Singapore) Pte Ltd IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Digital Alchemy (Singapore) Pte Ltd digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Digital Alchemy (Singapore) Pte Ltd Technographics
Digital Alchemy (Singapore) Pte Ltd is a Professional Services organization based in Singapore, with around 250 employees and annual revenues of $30.0 million.
Digital Alchemy (Singapore) Pte Ltd operates a diverse technology stack with applications such as Xero, Zendesk Service and Zendesk Chat, covering areas like ERP Financial, Customer Support and Chatbots and Conversational AI.
Digital Alchemy (Singapore) Pte Ltd has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Xero and Zendesk.
Digital Alchemy (Singapore) Pte Ltd recently adopted applications including Hubspot Marketing Automation in 2021, Convertlab in 2021 and Zendesk Service in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Digital Alchemy (Singapore) Pte Ltd’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Digital Alchemy (Singapore) Pte Ltd’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Digital Alchemy (Singapore) Pte Ltd technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.