
Zurich, CH-8005,
Switzerland
Digitec Galaxus Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Digitec Galaxus and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2350 Digitec Galaxus employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Digitec Galaxus has purchased the following applications: Amazon EC2 for Application Hosting and Computing Services in 2016, Akamai mPulse for Application Performance Management in 2020, Zendesk Talk for Call Center, Customer Support in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Digitec Galaxus is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Akamai , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Digitec Galaxus revenues, which have grown to $2.38 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Digitec Galaxus intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2016 |
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
ITSM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Akamai | Legacy | Akamai mPulse | Application Performance Management | ITSM | n/a | 2020 | 2020 |
CRM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Zendesk | Legacy | Zendesk Talk | Call Center, Customer Support | CRM | n/a | 2022 | 2022 |
|
|
|
Customer Support | CRM |
|
2022 | 2022 |
|
|
|
Customer Support | CRM |
|
2022 | 2022 |
|
|
|
Customer Support | CRM |
|
2015 | 2015 |
|
|
|
Tag Management | CRM |
|
2014 | 2014 |
AI-Powered Application
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2022 | 2022 |
Collaboration
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Collaboration | Collaboration |
|
2019 | 2019 |
CyberSecurity
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2023 | 2023 |
PaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
First Name | Last Name | Title | Function | Department | Phone | |
---|---|---|---|---|---|---|
Head of Customer Service | Director | Customer Service | ||||
Chief Marketing Officer | CXO | Marketing | ||||
Customer Feedback Analytics Professional | Manager | Customer Service | ||||
Customer Service Representative E-Services | Manager | Customer Service | ||||
Leader Customer Encouragement | Manager | Customer Service | ||||
Head of After Sales and Retail | Director | Sales |
Date | Company | Status | Vendor | Product | Category | Market |
---|---|---|---|---|---|---|
No data found |