Dignity Funerals
4 King Edwards Court King Edwards Square,
Sutton Coldfield, B73 6AP,
United Kingdom
Sutton Coldfield, B73 6AP,
United Kingdom
44 12 1354-1557
Professional Services
Dignity Funerals Technographics
Dignity Funerals Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dignity Funerals and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3375 Dignity Funerals employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dignity Funerals has purchased the following applications: hireful ATS for Applicant Tracking System in 2018, Tableau for Analytics and BI in 2017, Algolia Search for Application, Web and Enterprise Search in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dignity Funerals is running and its propensity to invest more and deepen its relationship with hireful , Oracle , Tableau Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dignity Funerals revenues, which have grown to $478.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dignity Funerals intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dignity Funerals Tech Stack and Enterprise Applications
Dignity Funerals HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| hireful | Legacy | hireful ATS | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Dignity Funerals implemented hireful ATS to manage recruitment workflows. hireful ATS functions as the Applicant Tracking System powering the company's public careers portal, hosted at dignityfunerals.livevacancies.co.uk, and serves as the primary application capture layer on their website.
The deployment uses core Applicant Tracking System modules including job requisition posting, vacancy microsite presentation, candidate application forms, CV parsing and stage-based candidate pipeline management. Configurations reflect automated application routing and configurable stages for hiring manager review, interview scheduling and offer management, aligning with standard recruitment lifecycle orchestration. The hireful ATS instance is the channel for publishing vacancies and collecting candidate records directly from the Dignity Funerals careers site.
Operational ownership centers on HR and talent acquisition, providing recruiters and hiring managers with centralized applicant records and controlled stage workflows. Governance focuses on standardized vacancy publication and candidate record keeping inside the Applicant Tracking System, supporting compliance and auditability of recruitment actions. The system is embedded on the corporate careers site and serves as the primary recruitment orchestration tool for external applicant intake.
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Core HR | HCM |
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2017 | 2017 |
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Dignity Funerals Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tableau Software | Legacy | Tableau | Analytics and BI | Analytics and BI | n/a | 2017 | 2017 |
In 2017, Dignity Funerals deployed Tableau to establish an enterprise Analytics and BI capability. The implementation targeted reporting for Pre-Need Membership and Operations and created a visual analytics layer to support branch network analysis.
Implementation work focused on development of Tableau workbooks and interactive dashboards, configuration of data extracts and calculated measures, and the application of visual analytics for operational reporting. Data mart development was a core element, feeding consolidated membership and operations datasets into Tableau for consistent reporting.
Tableau was integrated with the organisation's data mart and consumed branch level datasets to support reporting across Dignity Funerals' UK branch network. The operational scope included Pre-Need Membership teams, operations functions, and branch network analysis, with BI outputs delivered to reporting and analytics stakeholders.
Governance centered on a central BI role and governed Tableau workbooks, as reflected by a BI Analyst assignment from October 2020 to April 2021 who developed Tableau reports for Pre-Need Membership, Operations, and the branch network analysis project. Rollout emphasized standardized datasets, governed report artifacts, and a repeatable reporting process to maintain metric consistency across branches.
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Dignity Funerals Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2020 | 2020 |
In 2020, Dignity Funerals implemented Algolia Search on their public website. Algolia Search was deployed as the site search solution categorized as Application, Web and Enterprise Search and configured to serve customer facing search queries with real time indexing, autocomplete, faceted navigation, relevance tuning, and search analytics.
The implementation linked website content and service information into Algolia Search indexing pipelines and integrated with the front end search UI to deliver guided query suggestions and filtered results. Operational ownership was placed with digital and content teams who managed indexing cadence, query rules, relevance adjustments, and console driven tuning workflows, enabling near real time updates to search results as site content changed.
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Dignity Funerals CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2019 | 2019 |
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Call Center | CRM |
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2024 | 2024 |
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Call Tracking and Recording | CRM |
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2020 | 2020 |
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CRM | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Dignity Funerals ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Dignity Funerals TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2020 | 2021 |
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Dignity Funerals IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Archive as a Service (AaaS) | IaaS |
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2020 | 2020 |
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Backup as a Service (BaaS) | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Dignity Funerals CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Dignity Funerals
| First Name | Last Name | Title | Function | Department | Phone | |
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Contact Center Operations Manager | Manager | Customer Service | |
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Head of Client Service Centre | Director | Customer Service | |
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Customer Service Advisor | Manager | Customer Service | |
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Client Relations Officer | Manager | Customer Service | |
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Client Relations Manager | Manager | Customer Service | |
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Apps Being Evaluated by Dignity Funerals Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Dignity Funerals IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Dignity Funerals digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Dignity Funerals Technographics
Dignity Funerals is a Professional Services organization based in United Kingdom,
with around 3375 employees and annual revenues of $478.0 million.
Dignity Funerals operates a diverse technology stack with applications such as
hireful ATS, Tableau and Algolia Search,
covering areas like Applicant Tracking System, Analytics and BI and Application, Web and Enterprise Search.
Dignity Funerals has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as hireful, Tableau Software and Algolia.
Dignity Funerals recently adopted applications including
8x8 Contact Center in 2024, Imperva Sonar in 2022 and Acoustic Campaign (formerly Campaign Automation) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Dignity Funerals’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Dignity Funerals’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Dignity Funerals technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.