Moscow, 109044,
Russia
Dilanyan Clinic Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Dilanyan Clinic and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 Dilanyan Clinic employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dilanyan Clinic has purchased the following applications: Timeweb for Application Hosting and Computing Services in 2019, Novosystem UIS for Call Center in 2020, JivoChat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dilanyan Clinic is running and its propensity to invest more and deepen its relationship with Timeweb , Novosystem , CoMagic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dilanyan Clinic revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dilanyan Clinic intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Timeweb | Legacy | Timeweb | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Novosystem | Legacy | Novosystem UIS | Call Center | CRM | n/a | 2020 | 2020 | In 2020 Dilanyan Clinic implemented Novosystem UIS on its public website to capture patient calls and web-originated contact requests. Novosystem UIS serves as the clinic's Call Center platform and is embedded in the site to present click-to-call and web callback entry points for patients seeking appointments and administrative support. The implementation configured core Call Center capabilities within Novosystem UIS, including inbound call routing and queuing, a browser-based agent console for reception staff, call recording and basic operational reporting. Operational scope is clinic-level, covering reception, appointment scheduling and patient support for the single site, with role-based agent access and documented call-handling workflows to centralize incoming communications and standardize front-desk processes. | |
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Call Tracking and Recording | CRM |
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2020 | 2020 |
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CRM | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2016 | 2016 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| JivoChat | Legacy | JivoChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 | ||
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Chatbots and Conversational AI | AI-Powered Application |
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2010 | 2010 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Collaboration | Collaboration |
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2015 | 2015 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Transactional Email | PaaS |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2024 | 2024 |
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