Diligent Corporation
111 West 33rd St. 16th Floor,
New York, 10120, NY,
United States
New York, 10120, NY,
United States
1 212-741-8181
Professional Services
Diligent Corporation Technographics
Diligent Corporation Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Diligent Corporation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Diligent Corporation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Diligent Corporation has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2016, Absorb LMS for Learning and Development in 2022, TeamSupport SnapEngage for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Diligent Corporation is running and its propensity to invest more and deepen its relationship with Oracle , Absorb , TeamSupport or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Diligent Corporation revenues, which have grown to $480.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Diligent Corporation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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Diligent Corporation Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2016 | 2016 |
In 2016, Diligent Corporation initiated an agile program to investigate and improve financial and operational processes within its Oracle NetSuite ERP OneWorld instance, focused on ERP Financial requirements. The work targets process standardization and iterative configuration within the Oracle NetSuite ERP environment, with sprint-based discovery and backlog grooming driving prioritized changes across finance workflows.
The implementation emphasis is on core ERP Financial workflows, including record-to-report, accounts payable, accounts receivable, revenue recognition, and multi-entity consolidation typical of a OneWorld deployment. Configuration and automation work centers on transaction mapping, chart of accounts alignment, intercompany processing, and close orchestration to reduce manual handoffs and enforce consistent ledger and subledger controls.
The program explicitly spans the NetSuite OneWorld instance and orchestration with several other critical systems, using the agile framework to evaluate integration points and data flows. Governance is structured around cross-functional finance and IT sprints, with defined backlog ownership, acceptance criteria, and iterative rollout of configuration changes, ensuring the Diligent Corporation Oracle NetSuite ERP ERP Financial deployment aligns with centralized finance operations and control objectives.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Absorb | Legacy | Absorb LMS | Learning and Development | HCM | n/a | 2022 | 2022 |
In 2022, Diligent Corporation implemented Absorb LMS to support corporate Learning and Development. The deployment surfaces Absorb LMS capabilities directly on Diligent's public website for course enrollment and learner access, enabling web-based delivery of training to employees and external learners where applicable.
Configuration emphasized core Learning and Development modules in Absorb LMS, including course and content management, learning paths, assessments and certification tracking, and reporting and analytics for compliance workflows. Absorb LMS was set up with role-based permissions for administrators, instructors and learners, and automated enrollment and completion tracking to standardize training processes.
The implementation integrates Absorb LMS with Diligent's website for content delivery and learner self-service, and with corporate identity services to streamline authentication and access management. Operational coverage targeted enterprise employees across HR, compliance, client services and sales functions, aligning learning programs to role-specific curricula and mandatory compliance tracks.
Governance established centralized learning administration within HR, with defined workflows for course creation, approval and compliance reporting, and scheduled role-based access reviews to maintain training controls. The program design emphasizes content governance and automated enrollment workflows to sustain ongoing Learning and Development operations.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
Diligent Corporation implemented TeamSupport SnapEngage in 2017. The deployment uses TeamSupport SnapEngage in the Chatbots and Conversational AI category as a web-based customer engagement channel on diligent.com, instrumenting an on-site chat interface to capture visitor inquiries and route sessions to support staff.
The implementation centers on standard conversational AI and live chat operations, including a real-time web chat widget, automated routing to agent queues, canned responses and transcript capture. Operational scope emphasizes customer support and other customer-facing teams, with governance focused on chat handling workflows, standardized response templates and transcript retention to align with enterprise support processes.
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2017 | 2017 |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Account Based Marketing, Sales Engagement | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation, Sales Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Sales Engagement | CRM |
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2019 | 2019 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Portfolio and Investment Risk Management | Investment Management |
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2025 | 2025 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Diligent Corporation
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Diligent Corporation Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Diligent Corporation Technographics
Diligent Corporation is a Professional Services organization based in United States,
with around 2500 employees and annual revenues of $480.0 million.
Diligent Corporation operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Absorb LMS and TeamSupport SnapEngage,
covering areas like ERP Financial, Learning and Development and Chatbots and Conversational AI.
Diligent Corporation has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Absorb and TeamSupport.
Diligent Corporation recently adopted applications including
S&P Global Risk Management in 2025, Absorb LMS in 2022 and Zoom in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Diligent Corporation’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Diligent Corporation’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Diligent Corporation technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.