Dine Brands
10 W Walnut St,
Pasadena, 91103, CA,
United States
Pasadena, 91103, CA,
United States
1 866-955-3463
Retail
Dine Brands Technographics
Dine Brands Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dine Brands and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 596 Dine Brands employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dine Brands has purchased the following applications: MicroStrategy ONE Analytics for Analytics and BI in 2013, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019, Sitecore CMS for Web Content Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dine Brands is running and its propensity to invest more and deepen its relationship with MicroStrategy , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dine Brands revenues, which have grown to $831.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dine Brands intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dine Brands Tech Stack and Enterprise Applications
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MicroStrategy | Legacy | MicroStrategy ONE Analytics | Analytics and BI | Analytics and BI | n/a | 2013 | 2018 |
In 2013, Dine Brands implemented MicroStrategy ONE Analytics as a centralized Analytics and BI platform to deliver operational transparency between franchisees and field consultants. The deployment delivered an operational analytics layer focused on restaurant performance tracking and structured evaluation workflows using MicroStrategy ONE Analytics.
The MicroStrategy ONE Analytics implementation included an operational dashboard for day to day metrics, predefined KPI visualizations and drill down reporting for restaurant evaluations, and role based access separating franchisee and field consultant views. Standard Analytics and BI capabilities such as scheduled reporting, interactive scorecards, and ad hoc analysis were applied to support performance monitoring and decision support.
Operational scope covered franchise operations and field consulting, aligning business functions in operations and franchise management around a single analytics interface. The program received a DineExcellence award for increasing franchisee profitability by designing and developing the operational dashboard that provided the required transparency for performance tracking and restaurant evaluations.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019 Dine Brands deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution. Using Cisco Webex Meetings on their website the company provisioned web-based conferencing capability to host and join meetings directly from corporate web pages and external landing pages.
The deployment focused on standard meeting modules within Cisco Webex Meetings, including browser-based joining, multi-party video, screen sharing, meeting scheduling and registration, cloud recording, and host moderation controls. Configuration work emphasized clientless access and meeting landing pages to reduce friction for external participants and to support ad hoc and scheduled collaboration workflows.
Architecturally the implementation is embedded on the Dine Brands website to enable web-initiated sessions and external-facing conferencing, providing meeting join flows for customers, partners and remote colleagues. Administrative governance was applied via meeting moderation, participant controls and recording management to align web-delivered conferencing with corporate collaboration policies and web operations.
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2013 | 2013 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sitecore | Legacy | Sitecore CMS | Web Content Management | Content Management | n/a | 2018 | 2018 |
In 2018, Dine Brands implemented Sitecore CMS on its corporate website. The Sitecore CMS deployment serves as Dine Brands' Web Content Management platform for corporate and multiple brand web properties.
The implementation configures core Sitecore CMS capabilities including component based templates, content authoring interfaces, a centralized media library, publishing workflows, and personalization rules to support segmented content delivery. It leverages the Sitecore Experience Editor style authoring model and role based permissions to manage editorial approvals and staging. Deployment follows a standard authoring and delivery topology, separating content management from public delivery to enable staged publishing across brand sites.
Operational ownership is within marketing and digital teams, with governance defined by editorial workflows, content lifecycle policies, and role based access controls for site editors and administrators. The Sitecore CMS rollout emphasizes template driven page composition, reusable components, and scheduled publishing to support centralized content operations and consistent site experiences across Dine Brands' web properties.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2024 | 2024 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Dine Brands
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Dine Brands Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Dine Brands IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Dine Brands digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Dine Brands Technographics
Dine Brands is a Retail organization based in United States,
with around 596 employees and annual revenues of $831.0 million.
Dine Brands operates a diverse technology stack with applications such as
MicroStrategy ONE Analytics, Cisco Webex Meetings and Sitecore CMS,
covering areas like Analytics and BI, Audio Video and Web Conferencing and Web Content Management.
Dine Brands has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as MicroStrategy, Cisco Systems and Sitecore.
Dine Brands recently adopted applications including
Emplifi Service Cloud in 2024, Salesforce Sales Cloud in 2021 and Okta Identity Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Dine Brands’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Dine Brands’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Dine Brands technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.