Moscow, 117525,
Russia
Diodik Komplekt Technographics
Diodik Komplekt Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Diodik Komplekt and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Diodik Komplekt employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Diodik Komplekt has purchased the following applications: Rocket.chat for Chatbots and Conversational AI in 2019, Algolia Search for Application, Web and Enterprise Search in 2020, Novosystem UIS for Call Center in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Diodik Komplekt is running and its propensity to invest more and deepen its relationship with Rocket.chat , Algolia , Novosystem or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Diodik Komplekt revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Diodik Komplekt intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Diodik Komplekt Tech Stack and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2020 | 2020 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Novosystem | Legacy | Novosystem UIS | Call Center | CRM | n/a | 2019 | 2019 |
In 2019, Diodik Komplekt implemented Novosystem UIS as a Call Center application embedded on their corporate website. The Novosystem UIS deployment is oriented to website origin contact handling, exposing a browser call widget and web telephony functions to route inbound customer calls to internal agents.
Configuration focused on agent routing, queue management, call logging and contact capture workflows, with administrative controls operated by internal staff to manage queues and service hours. Operational scope targeted customer service and sales touchpoints for the 10 person manufacturing company, centralizing website voice channels into the Novosystem UIS environment and aligning call handling with existing customer inquiry processes.
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Tag Management | CRM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Diodik Komplekt
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Diodik Komplekt Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||