Moscow, 121096,
Russia
Diotek Technographics
Diotek Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Diotek and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Diotek employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Diotek has purchased the following applications: OpenCart for Shopping Cart Management in 2022, Novosystem UIS for Call Center in 2019, Cloudflare CDN for Content Delivery Network in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Diotek is running and its propensity to invest more and deepen its relationship with OpenCart , Novosystem , Cloudflare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Diotek revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Diotek intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Diotek Tech Stack and Enterprise Applications
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenCart | Legacy | OpenCart | Shopping Cart Management | eCommerce | n/a | 2022 | 2022 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Novosystem | Legacy | Novosystem UIS | Call Center | CRM | n/a | 2019 | 2019 |
In 2019, Diotek implemented Novosystem UIS on its website as a Call Center solution. Novosystem UIS is embedded in the corporate site to provide web‑based contact handling and browser agent access for the manufacturing company's external customer communications.
The deployment centers on Call Center functional modules including a web widget for inbound contact capture, browser-based agent UI, automated call distribution and IVR style menuing consistent with contact center operations, supporting web callbacks and click-to-call workflows. Operational scope is scoped to customer service and order inquiry workflows for a single site small business, with configuration focused on real time telephony control, contact queues and lightweight governance for a small agent pool, and integrations limited to the website embedding rather than enterprise system connectors.
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cloudflare | Legacy | Cloudflare CDN | Content Delivery Network | IaaS | n/a | 2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Diotek
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Diotek Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||