Medina, 44256, OH,
United States
Discount Drug Mart Technographics
Discount Drug Mart Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Discount Drug Mart and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4700 Discount Drug Mart employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Discount Drug Mart has purchased the following applications: IBM AS/400 for ERP Financial in 2019, PDS Vista Benefits for Benefits Administration in 2010, Brightree Business Management for Business Process Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Discount Drug Mart is running and its propensity to invest more and deepen its relationship with IBM , PDS , Recruit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Discount Drug Mart revenues, which have grown to $531.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Discount Drug Mart intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Discount Drug Mart Tech Stack and Enterprise Applications
Discount Drug Mart ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM AS/400 | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019, Discount Drug Mart implemented IBM AS/400 for ERP Financial. The IBM AS/400 was established as the system of record for invoicing, receiving, and inventory-financial linkages across store operations.
The IBM AS/400 deployment concentrated on accounts payable and invoicing workflows, warehouse receiving, shipping scan and package processing, and inventory control for stockroom and loading dock operations. Functional capabilities implemented included process, file, and send invoice workflows, receipt logging for incoming freight, scan-out and package handling for outgoing freight, and stock replenishment tracking. These capabilities supported store-level stock management tasks such as identifying and resolving order count discrepancies, managing outdates, spoilage and damages, and executing planogram-driven restocking.
The AS/400 environment operated alongside other mainframe systems and was explicitly used to receive incoming freight and to scan and package outgoing shipments, reflecting integration at the transaction processing layer. Shipping carrier workflows for USPS, UPS, FedEx, and DHL were executed through AS/400-mediated processes. Operational coverage included the Kent, OH receiving and stockroom functions, with activity observed in the February 2021 to May 2022 receiver operational window.
Operational governance centralized invoice and freight controls within IBM AS/400, assigning workflow responsibilities to receivers and stock team leads who managed vendor interactions, discrepancy resolution, and OSHA-aligned equipment operations. The AS/400 implementation supported procedural controls for inventory accuracy, vendor communication, and task assignment across receiving, shipping, inventory, and finance functions.
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Discount Drug Mart HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PDS | Legacy | PDS Vista Benefits | Benefits Administration | HCM | n/a | 2010 | 2010 |
In 2010, Discount Drug Mart implemented PDS Vista Benefits as its Benefits Administration solution. The deployment targeted automating HR, payroll and benefits processes to support more than 3,400 employees across about 70 store and corporate locations, aligning the application to the retailer's goal to go paperless.
PDS Vista Benefits was configured to leverage core Vista HRMS functional elements, including workflow, tax management, recruitment and staffing, position management, training management, COBRA compliance, OSHA and Workers Compensation compliance, FMLA management, Flexible Spending Accounts claims administration, and performance and compensation management. The implementation emphasized employee and manager self service, report level security, and guided new hire wizards to streamline onboarding and ongoing HR administration.
The solution was deployed on premise to satisfy a requirement for ownership and compatibility with the company virtual machine platform, rather than as a vendor hosted service. Operational coverage centralized HR and payroll administration while extending self service capabilities to store locations and corporate users, reducing manual paperwork and administrative touch points.
Governance and rollout focused on paperless process adoption, secure role based reporting, and staged expansion of Vista functionality as the HR organization matured with the product. Self service and integrated HR and benefits workflows were positioned to reduce administrative burden and furnish consolidated information for strategic decision making as Discount Drug Mart deepened its use of PDS Vista Benefits.
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Core HR | HCM |
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2010 | 2010 |
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Payroll | HCM |
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2010 | 2010 |
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Talent Sourcing | HCM |
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2021 | 2021 |
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Discount Drug Mart ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ResMed | Legacy | Brightree Business Management | Business Process Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Discount Drug Mart implemented Brightree Business Management as a Business Process Management platform to support its Durable Medical Equipment specialist operations. The deployment targeted the Discount Drug Mart Durable Medical Equipment Specialist site in Medina, OH and was positioned to centralize billing and claims workflows for the company's United States operations.
The Brightree Business Management implementation emphasized revenue cycle and claims management capabilities, with configuration for billing to Major Medical, Medicare, Medicaid and Workers Compensation. Functional capabilities implemented included insurance claims inquiries, insurance verifications and authorizations, and patient claim inquiries, aligning operational use with standard claims adjudication and authorization workflows.
Integrations were established with EPIC and Microsoft Outlook to support clinical data exchange and communications, with Outlook used to route correspondence and authorization documents into operational queues. Operational scope covered billing, insurance verification, patient services and the durable medical equipment billing unit at the Medina, OH site.
Governance focused on standardizing claims handling and authorization processes across the DME specialist function, instituting structured workflows inside Brightree Business Management to reduce manual handoffs and to centralize claim inquiry routing. The implementation positioned Brightree Business Management as the system of record for DME billing and claims workflows within Discount Drug Mart, supporting revenue cycle, patient inquiry and insurance coordination functions.
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Electronic Health Record | ERP Services and Operations |
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2015 | 2015 |
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Electronic Health Record | ERP Services and Operations |
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2007 | 2007 |
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Pharmacy Management | ERP Services and Operations |
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2021 | 2021 |
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Professional Services Automation | ERP Services and Operations |
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2018 | 2018 |
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Retail Management | ERP Services and Operations |
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2014 | 2014 |
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Discount Drug Mart Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Discount Drug Mart Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Intelligent Document Processing | Content Management |
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2021 | 2021 |
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Discount Drug Mart CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Discount Drug Mart CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Discount Drug Mart
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Apps Being Evaluated by Discount Drug Mart Executives
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