Colorado Springs, 80907, CO,
United States
Discover Goodwill of Southern & Western Colorado Technographics
Discover Goodwill of Southern & Western Colorado Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Discover Goodwill of Southern & Western Colorado and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3048 Discover Goodwill of Southern & Western Colorado employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Discover Goodwill of Southern & Western Colorado has purchased the following applications: SAP Business One for ERP Financial in 2017, Microsoft 365 for Collaboration in 2016, Giveffect for CRM in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Discover Goodwill of Southern & Western Colorado is running and its propensity to invest more and deepen its relationship with SAP , WePay , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Discover Goodwill of Southern & Western Colorado revenues, which have grown to $115.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Discover Goodwill of Southern & Western Colorado intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Discover Goodwill of Southern & Western Colorado Tech Stack and Enterprise Applications
Discover Goodwill of Southern & Western Colorado ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Intuit Quickbooks Enterprise | SAP Business One | ERP Financial | ERP | n/a | 2017 | 2018 |
In 2017, Discover Goodwill of Southern & Western Colorado implemented SAP Business One as its ERP Financial system to centralize IT billing and inventory management across IT and Finance functions. The deployment replaced Intuit Quickbooks Enterprise and routed all billing for the IT department through SAP Business One while the IT organization supported a statewide merger of Goodwill operations in Colorado.
SAP Business One was configured to support IT department billing workflows and inventory management, and to provide project timeline tracking for IT initiatives. Functional workstreams covered billing capture and chargeback processing for IT services, inventory management for store and IT assets, and operational documentation including SOP maintenance, training records, and task supervision for IT staff.
Operational coverage extended to more than 1600 end users across retail stores and business units, with ongoing liaison responsibilities to district managers, store managers, store supervisors, and more than 70 business unit managers. The implementation emphasized close coordination with Finance departments and external vendors for support and supplies, while maintaining a constant presence in stores and other business units to support day to day operations.
Governance and process changes included formal SOPs for the IT department, supervisory oversight of IT professionals, routine training and performance evaluation, and support availability planning. The technology and process controls were integrated into IT operational responsibilities, with the Director of IT and IT leadership overseeing project timelines, staff supervision, and cross functional relationship management with executive leadership such as the CEO, VPs, and directors.
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Payment Processing | ERP |
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2021 | 2021 |
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Discover Goodwill of Southern & Western Colorado Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Discover Goodwill of Southern & Western Colorado implemented Microsoft 365 as its core Collaboration platform. The implementation is intended to support internal communications, document collaboration, and employee productivity across the nonprofit.
Using Microsoft 365 on their website, the organization integrates cloud-hosted collaboration capabilities into public facing and internal content workflows. The deployment aligns with common Microsoft 365 modules including Exchange Online, SharePoint Online, Microsoft Teams, and OneDrive for Business. Configuration emphasis is on tenant-level administration, user provisioning, and content access controls consistent with an enterprise Collaboration deployment.
Operational scope centers on enterprise collaboration for business functions such as operations, retail site coordination, and administrative teams within the United States. Governance and workflow adjustments focus on centralized administration, role based access, and lifecycle management of user accounts and content. Microsoft 365 functions as the primary Collaboration platform supporting the companys internal communications and document workflows.
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Collaboration | Collaboration |
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2021 | 2021 |
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Discover Goodwill of Southern & Western Colorado CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Giveffect | Legacy | Giveffect | CRM | CRM | n/a | 2019 | 2019 |
In 2019 Discover Goodwill of Southern & Western Colorado deployed Giveffect as its CRM. The implementation is surface-visible on the organization website, where Giveffect captures online donations, event registrations and constituent inquiries to feed the central database.
Giveffect was configured to provide constituent and donor profiles, online giving forms, event registration management, volunteer signups, campaign and appeal functionality, and basic segmentation and reporting capabilities. Workflows were established to convert website transactions into CRM records and to automate acknowledgement and gift processing routing within the application.
Integration activity is concentrated on embedding Giveffect forms and payment capture into discovermygoodwill.org, directing donations and registrations into Giveffect's CRM datastore for downstream fundraising and volunteer management. Operational coverage aligns with fundraising, development and volunteer coordination functions across the organization, consolidating online constituent intake into a single application.
Governance emphasis included standardizing web-born profile creation, assigning role-based access for development and volunteer staff, and defining workflow ownership for gift acknowledgement and volunteer scheduling. The deployment centralizes online engagement through Giveffect, enabling the nonprofit to manage constituent lifecycles within a single CRM environment.
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Donor and Fundraising Management | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Discover Goodwill of Southern & Western Colorado ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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Discover Goodwill of Southern & Western Colorado PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Discover Goodwill of Southern & Western Colorado IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Discover Goodwill of Southern & Western Colorado CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Discover Goodwill of Southern & Western Colorado
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Accounts Receivable Associate | Manager | Finance | ||||
| Accounts Receivable Coordinator | Manager | Finance | ||||
| Director of Finance | Director | Finance |
Apps Being Evaluated by Discover Goodwill of Southern & Western Colorado Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||