Diversified
317 Newark St,
Hoboken, 7030, NJ,
United States
Hoboken, 7030, NJ,
United States
1 201 795-4672
Media
Diversified Technographics
Diversified Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Diversified and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Diversified employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Diversified has purchased the following applications: Sage 500 ERP (formerly MAS 500) for ERP Financial in 2018, Tidio Live Chat for Chatbots and Conversational AI in 2021, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Diversified is running and its propensity to invest more and deepen its relationship with Sage , Tidio , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Diversified revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Diversified intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Diversified Tech Stack and Enterprise Applications
Diversified ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage 500 ERP (formerly MAS 500) | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, Diversified implemented Sage 500 ERP (formerly MAS 500) to centralize project financial controls and purchasing workflows. Sage 500 ERP serves as the core ERP Financial system for creating project job numbers, establishing budgets for labor, equipment, material and expenses, and for supporting ongoing project change order tracking and reporting.
The deployment focuses on project accounting and procurement capabilities, configured to require submission of project financial forms to the finance team to generate job numbers and budget lines. Functional modules used include purchase order processing for project required equipment and services, accounts payable research and invoice payment tracking, exportable raw data and reporting for project financial analysis, project billing and progress invoicing, and bill of materials and statement of work document management for client-facing deliverables.
Operational workflows integrate Sage 500 ERP with operational artifacts and logs rather than external enterprise systems, with contract documents and project administration files maintained in Dropbox and defective equipment tracked via entries to the Global RMA Log. The implementation supports vendor coordination activities, including PO creation, vendor follow up for order status and tracking, RMA requests and return coordination, and warehouse receipt tracking to minimize equipment delivery impacts to projects.
Governance and process changes emphasize structured approvals and controls, requiring project teams to submit financial forms to finance for job and budget creation, updating the team on approved change orders, and performing PO and client purchase order matching against SOWs and BOMs. Billing governance enforces preparation of progress billing and supporting delivery and expense backup reports, while project administrators maintain a running summary of SOWs, BOMs, quotes and change orders within the documented project files.
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Diversified AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Diversified deployed Tidio Live Chat on its corporate website to provide real time visitor engagement for its media operations. Tidio Live Chat is implemented as part of the Chatbots and Conversational AI capability and serves as the primary web channel for capturing inquiries and initiating customer conversations.
The implementation focused on the on‑site Tidio Live Chat widget and associated conversational flows, combining live agent sessions with automated messaging, lead capture forms, and templated responses consistent with Chatbots and Conversational AI functionality. Configuration work emphasized widget placement, event triggered messages for returning visitors, and canned reply libraries to accelerate agent response across support and sales interactions.
Operational scope is the company website, with business functions impacted including customer support, marketing driven engagement, and sales lead qualification for the US based media firm with approximately 100 employees. Governance and workflow adjustments centered on assigning monitoring and response responsibilities to marketing and customer support teams, defining escalation paths for live handoffs, and embedding chat transcripts into manual follow up processes.
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Diversified Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Diversified implemented Cisco Webex Meetings to provide Audio Video and Web Conferencing capabilities across its public website and internal collaboration channels. Cisco Webex Meetings is embedded on the company website to enable external attendees to join client briefings and public sessions, while also being provisioned for internal use by corporate communications and project teams.
The deployment leverages Cisco Webex Meetings as a cloud-delivered meeting platform with standard functional modules including real-time video and audio, screen sharing, meeting recording, participant management, and scheduling capabilities. Configuration and operational work emphasized embedding Webex meeting access on web pages, defining host and participant roles, and applying meeting security controls and recording governance to align with Diversified communications practices.
Operational scope covers external-facing events hosted via the website and day to day internal collaboration workflows, with centralized meeting administration and role based permissioning to manage hosts and attendees. Governance practices established include meeting access controls, host permission settings, and recording retention guidance to ensure consistent meeting management across corporate communications and project teams.
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Collaboration | Collaboration |
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2020 | 2020 |
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Event Management | Collaboration |
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2025 | 2025 |
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Diversified eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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Diversified CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Diversified IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Diversified CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Diversified
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Diversified Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Diversified IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Diversified digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Diversified Technographics
Diversified is a Media organization based in United States,
with around 100 employees and annual revenues of $25.0 million.
Diversified operates a diverse technology stack with applications such as
Sage 500 ERP (formerly MAS 500), Tidio Live Chat and Cisco Webex Meetings,
covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Diversified has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Tidio and Cisco Systems.
Diversified recently adopted applications including
ON24 Intelligent Engagement Platform in 2025, Lumen Cloud (ex CenturyLink) in 2023 and Lumen CDN in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Diversified’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Diversified’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Diversified technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.