Djm digital
Rue Prte de Lorette 78,
Vise, 4600,
Belgium
Vise, 4600,
Belgium
32 4 290 5060
Professional Services
Djm digital Technographics
Djm digital Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Djm digital and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Djm digital employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Djm digital has purchased the following applications: Exact Online for ERP Financial in 2021, Zendesk Chat for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Djm digital is running and its propensity to invest more and deepen its relationship with Exact Software , Zendesk , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Djm digital revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Djm digital intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Djm digital Tech Stack and Enterprise Applications
Djm digital ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exact Software | Legacy | Exact Online | ERP Financial | ERP | n/a | 2021 | 2021 |
In 2021, Djm digital implemented Exact Online as its core ERP Financial system. The deployment uses Exact Online as a cloud-hosted accounting and financial management platform, and the company surfaces Exact Online functionality on its website to support billing and invoice visibility for customer interactions.
Configuration focused on core financial modules typical of ERP Financial deployments, including general ledger, accounts receivable, accounts payable, invoicing, bank reconciliation, and financial reporting. Operational scope centers on the finance and billing functions of a 50 employee professional services firm, with governance emphasis on centralized chart of accounts, tax code configuration for Belgian compliance, and standardized invoicing workflows to align website-driven transactions with back office accounting.
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Djm digital AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Djm digital implemented Zendesk Chat. The Zendesk Chat application is deployed on the company public website and is categorized under Chatbots and Conversational AI, serving as the primary web channel for real time customer engagement.
The Zendesk Chat deployment focuses on live web chat functionality typical of Chatbots and Conversational AI platforms, including proactive messaging, canned responses, visitor session tracking, agent routing, and chat transcript capture. Zendesk Chat is used to capture inbound inquiries and to surface conversational context to internal teams, aligning the application with customer support and online sales inquiry handling business functions.
Operational ownership is centered on website customer engagement, with configuration scoped to site-level chat widgets and routing to internal support and marketing agents. Governance practices inferred for a 50 employee professional services firm include agent queue configuration, chat transcript retention for follow up, and scripted response libraries to standardize handling across support and sales workflows.
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Djm digital Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Djm digital implemented Microsoft 365 to provide Collaboration capabilities across the organization. The deployment was scoped to a 50 employee professional services firm headquartered in Belgium, and the company website references the use of Microsoft 365 as part of its productivity stack.
Microsoft 365 was configured to deliver core collaboration services including Exchange Online for corporate email and calendaring, SharePoint Online for intranet and document management, OneDrive for Business for personal file sync, Microsoft Teams for real time chat and meetings, and Office desktop applications for authoring. Configuration work emphasized tenant level provisioning, mailbox and site collection structure, Teams channel organization, and document library permissions to align collaboration workflows with client service delivery.
Operational coverage spanned client services, marketing, and internal operations, with identity and access anchored in Azure Active Directory and single sign on across Microsoft 365 services. Governance controls included site and team lifecycle patterns, external sharing policies, and retention settings applied at the tenant and site levels to manage information governance within the Collaboration environment. The Microsoft 365 deployment serves as the central productivity layer for Djm digital and is visible on the company web presence as part of their technology footprint.
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Djm digital CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Djm digital ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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Djm digital PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Djm digital IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Djm digital
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Djm digital Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Djm digital IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Djm digital digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Djm digital Technographics
Djm digital is a Professional Services organization based in Belgium,
with around 50 employees and annual revenues of $5.0 million.
Djm digital operates a diverse technology stack with applications such as
Exact Online, Zendesk Chat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Djm digital has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Exact Software, Zendesk and Microsoft.
Djm digital recently adopted applications including
Exact Online in 2021, Twilio Segment in 2021 and Twilio Sendgrid in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Djm digital’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Djm digital’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Djm digital technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.