DLocal
World Trade Centre Free Zone Tower 2 Floor 15 and 16 Dr. Luis Bonavita 1294,
Montevideo, 11300,
Uruguay
Montevideo, 11300,
Uruguay
598 290 45682
Banking and Financial Services
DLocal Technographics
DLocal Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by DLocal and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1095 DLocal employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DLocal has purchased the following applications: MoneyGram for Payment Processing in 2024, JazzHR by Employ for Recruiting, Applicant Tracking System in 2021, Chatbase for Chatbots and Conversational AI in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DLocal is running and its propensity to invest more and deepen its relationship with MoneyGram , Employ , Chatbase or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DLocal revenues, which have grown to $746.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DLocal intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
DLocal Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MoneyGram | Legacy | MoneyGram | Payment Processing | ERP Financial Management | n/a | 2024 | 2024 |
In 2024, DLocal implemented MoneyGram as a Payment Processing capability to extend digital cross-border payout services across APAC and EMEA. The engagement centers on expanding MoneyGram digital receive and payout network reach into emerging markets by leveraging dLocal local payout rails to deliver funds to wallets and bank accounts in targeted countries.
The MoneyGram deployment configures core payment processing functions including payout orchestration, routing to local wallets and bank accounts, settlement orchestration and reconciliation, and currency conversion flows consistent with Payment Processing platforms. The implementation maps MoneyGram payout workflows to dLocal local payout rails, enabling automated routing logic to select local payout channels and standardizing transaction status and settlement reporting across regional operations.
Operational coverage is scoped across APAC and EMEA, impacting payments operations, treasury and cross-border remittance functions within DLocal and MoneyGram service stacks. Governance and rollout follow a regional phased approach, aligning operations teams to new routing and reconciliation procedures and embedding operational controls for cross-border settlements. The stated outcome of the partnership is an expanded digital receive and payout footprint and lower remittance costs for senders and recipients in those regions, driven by the use of dLocal payout technology within the MoneyGram Payment Processing implementation.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Employ | Legacy | JazzHR by Employ | Recruiting, Applicant Tracking System | HCM | n/a | 2021 | 2021 |
In 2021, DLocal implemented JazzHR by Employ as its applicant tracking platform. The deployment uses JazzHR by Employ on DLocal's website to publish public job postings and capture applicant flow, aligning with the Recruiting,Applicant Tracking System category.
The implementation focuses on core Recruiting,Applicant Tracking System capabilities, including career site integration, job posting management, candidate sourcing and tracking, resume parsing, and structured interview pipelines. Operational ownership is held by DLocal recruiting and HR teams who manage requisitions, role based access, candidate pipelines, and hiring approvals, while governance emphasizes standardized intake through the public careers page and controlled posting and approval workflows.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Chatbase | Legacy | Chatbase | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
In 2023, DLocal implemented Chatbase on their website, deploying a Chatbots and Conversational AI capability to support customer facing web interactions. Chatbase is embedded as a site level conversational interface that delivers automated responses, intent detection, and knowledge retrieval, operating as a cloud hosted conversational layer tied to the company website.
Configuration work centered on conversational flow design, natural language understanding, response templates, fallback escalation to human agents, and conversation analytics, consistent with Chatbots and Conversational AI functional patterns. Operational scope is web engagement and digital customer support, with governance oriented around content owners and web operations to manage training data, conversation rules, and iterative tuning of the Chatbase implementation.
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Blockchain Platform | Blockchain |
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2025 | 2025 |
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Blockchain Platform | Blockchain |
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2025 | 2025 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2016 | 2016 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at DLocal
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by DLocal Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from DLocal IT executives and key decision makers. This section highlights DLocal's latest recorded technology evaluations, including Digital River Global Commerce for eCommerce on 2026-01-15 and PayPal Braintree for Payment Processing on 2025-03-12. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the DLocal digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD DLocal Technographics
DLocal is a Banking and Financial Services organization based in Uruguay,
with around 1095 employees and annual revenues of $746.0 million.
DLocal operates a diverse technology stack with applications such as
MoneyGram, JazzHR by Employ and Chatbase,
covering areas like Payment Processing, Recruiting, Applicant Tracking System and Chatbots and Conversational AI.
DLocal has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as MoneyGram, Employ and Chatbase.
DLocal recently adopted applications including
Ethereum Platform in 2025, Arc by Circle Technology Services in 2025 and MoneyGram in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of DLocal’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates DLocal’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete DLocal technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.