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Docutrend Technographics
Docutrend Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Docutrend and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Docutrend employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Docutrend has purchased the following applications: ECi e-automate for Field Service Management in 2015, VMware ESX for Network Virtualisation in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Docutrend is running and its propensity to invest more and deepen its relationship with ECi Software Solutions , VMware by Broadcom or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Docutrend revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Docutrend intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Docutrend Tech Stack and Enterprise Applications
Docutrend ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ECi Software Solutions | Legacy | ECi e-automate | Field Service Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015 Docutrend implemented ECi e-automate to support Field Service Management operations, establishing the application as the firmwide service and ERP backbone. The deployment served a 100-person professional services firm in the United States and was positioned to coordinate service order processing, sales inputs, and back office workflows.
ECi e-automate operated as the core ERP application with several vendor add-ons and was supported by on-premises Windows Server 2008 file and print servers alongside three Microsoft Server 2012 virtual machines hosted in Azure. The implementation integrated ECi e-automate workflows with Microsoft SharePoint for document management, Microsoft Dynamics 365 for CRM and sales-driven functional changes, and Office 365 for user identity and productivity support. Support processes for ECi e-automate centered on Freshdesk ticketing for incident intake and tracking, and routine IT tasks included workstation provisioning, software troubleshooting, and server administration.
Operational governance reflected a ticket-driven change control model, with the IT Support Specialist reporting to the Director of IT, managing incoming support inquiries in Freshdesk, and collaborating with a Dynamics 365 developer to implement visual and functional requirements from the sales organization. Coverage spanned IT, sales, and customer service teams that interfaced with ECi e-automate for service dispatch and sales workflow execution, with cross-functional validation used for configuration and change requests.
|
Docutrend IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| VMware by Broadcom | Legacy | VMware ESX | Network Virtualisation | IaaS | n/a | 2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at Docutrend
Apps Being Evaluated by Docutrend Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||