AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Docutrend Tech Stack and Enterprise Applications

Docutrend ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ECi Software Solutions Legacy ECi e-automate Field Service Management ERP Services and Operations n/a 2015 2015
In 2015 Docutrend implemented ECi e-automate to support Field Service Management operations, establishing the application as the firmwide service and ERP backbone. The deployment served a 100-person professional services firm in the United States and was positioned to coordinate service order processing, sales inputs, and back office workflows. ECi e-automate operated as the core ERP application with several vendor add-ons and was supported by on-premises Windows Server 2008 file and print servers alongside three Microsoft Server 2012 virtual machines hosted in Azure. The implementation integrated ECi e-automate workflows with Microsoft SharePoint for document management, Microsoft Dynamics 365 for CRM and sales-driven functional changes, and Office 365 for user identity and productivity support. Support processes for ECi e-automate centered on Freshdesk ticketing for incident intake and tracking, and routine IT tasks included workstation provisioning, software troubleshooting, and server administration. Operational governance reflected a ticket-driven change control model, with the IT Support Specialist reporting to the Director of IT, managing incoming support inquiries in Freshdesk, and collaborating with a Dynamics 365 developer to implement visual and functional requirements from the sales organization. Coverage spanned IT, sales, and customer service teams that interfaced with ECi e-automate for service dispatch and sales workflow execution, with cross-functional validation used for configuration and change requests.
Docutrend IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
VMware by Broadcom Legacy VMware ESX Network Virtualisation IaaS n/a 2018 2018

IT Decision Makers and Key Stakeholders at Docutrend

First Name Last Name Title Function Department Email Phone
Information Technology Manager Manager IT
IT Specialist Non Manager IT
Vice President of Operations and Finance VP Finance
VP of Service and Operations VP Operations
President, Operations CXO Operations

Apps Being Evaluated by Docutrend Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Docutrend IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Docutrend digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Docutrend Technographics
Docutrend is a Professional Services organization based in United States, with around 100 employees and annual revenues of $12.0 million.
Docutrend operates a diverse technology stack with applications such as ECi e-automate and VMware ESX, covering areas like Field Service Management and Network Virtualisation.
Docutrend has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as ECi Software Solutions and VMware by Broadcom.
Docutrend recently adopted applications including VMware ESX in 2018 and ECi e-automate in 2015, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Docutrend’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Docutrend’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Docutrend technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.