Dollar General
100 Mission Ridge,
Goodlettsville, 37072, TN,
United States
Goodlettsville, 37072, TN,
United States
1 615-855-4000
Retail
Dollar General Technographics
Dollar General Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dollar General and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 194200 Dollar General employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dollar General has purchased the following applications: Infor Lawson for ERP Financial in 2015, Matrix Absence Management for Absence and Leave Management in 2013, Nisum NextGen POS for Point Of Sale in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dollar General is running and its propensity to invest more and deepen its relationship with Infor , Oracle , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dollar General revenues, which have grown to $40.60 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dollar General intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dollar General Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Lawson | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, Dollar General implemented Infor Lawson as an ERP Financial system. Dollar General is a United States retail corporation with approximately 194,200 employees and reported revenue of $40.6 billion, and it adopted Infor Lawson to consolidate financial management across its retail operations.
The implementation focused on core Infor Lawson financial modules including general ledger, accounts payable, accounts receivable, fixed asset management, and financial reporting. Configuration efforts emphasized chart of accounts standardization, period close workflows, and procurement to pay reconciliations to align retail accounting with distribution center cost accounting processes. Automation of routine financial processes and ledger consolidation capabilities consistent with ERP Financial deployments were applied to support month end close and consolidated reporting.
Infor Lawson was provisioned to support corporate finance, retail store accounting, and distribution site financial operations across Dollar General. The deployment reflects Lawson s positioning for small and mid market companies while the vendor extends functionality to serve larger retail and distribution enterprises. Noted customers using Infor Lawson include J.R. Watkins, Pilot Travel Centers, and the University of Colorado Hospital, illustrating the application s footprint across manufacturing, retail, pharmaceuticals, and high tech sectors. Governance concentrated on centralized financial controls, chart of accounts harmonization, and role based access controls to standardize financial workflows across business units.
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ERP Financial | ERP Financial Management |
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2022 | 2023 |
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Expense Management | ERP Financial Management |
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2008 | 2008 |
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Expense Management | ERP Financial Management |
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2015 | 2015 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Tax Management | ERP Financial Management |
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2017 | 2017 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Matrix Absence Management | Legacy | Matrix Absence Management | Absence and Leave Management | HCM | n/a | 2013 | 2013 |
In 2013, Dollar General deployed Matrix Absence Management to centralize absence tracking and to support investigative workflows for unemployment and leave cases. Matrix Absence Management was implemented as the primary Absence and Leave Management application to capture leave requests, track entitlement windows, and provide case documentation for HR and loss prevention teams.
The implementation included configuration of absence tracking and leave workflows, case investigation support, and document imaging links to store interview notes and claimant documentation. Matrix Absence Management was used to orchestrate leave approvals, time-off records, and case-level file aggregation consistent with Absence and Leave Management functional workflows.
Dollar General operationalized Matrix Absence Management alongside a set of enterprise systems, enabling queries and coordinated investigations across Lawson, case management platforms Footprints Case Builder and NeoCase, the Loss Prevention Management System LPMS and APIS, imaging repositories, Atlas schedules, Hire Express, and the recruiting management system. These integrations supported cross-system searches during unemployment interviews and consolidated evidence collection for HR and loss prevention casework.
Governance centered on structured investigative processes, combining interviewer notes with system search outputs to produce case files within Matrix Absence Management, and aligning HR, loss prevention, and payroll workflows for claim resolution. The deployment emphasized standardized case documentation, cross-system traceability, and operational coordination between absence administration and investigative functions.
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Applicant Tracking System | HCM |
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2017 | 2017 |
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Benefits Administration | HCM |
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2010 | 2010 |
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Compensation Management | HCM |
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2010 | 2010 |
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Core HR | HCM |
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2004 | 2004 |
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Employee Experience | HCM |
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2000 | 2000 |
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Employee Experience | HCM |
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2023 | 2023 |
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HR Compliance | HCM |
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2020 | 2020 |
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HR Service Delivery | HCM |
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2017 | 2017 |
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Learning and Development | HCM |
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2020 | 2020 |
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Payroll | HCM |
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1998 | 1998 |
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Performance and Goal Management | HCM |
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2018 | 2018 |
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Recruiting Chatbot | HCM |
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2019 | 2019 |
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Recruiting | HCM |
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2020 | 2020 |
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Succession and Leadership Planning | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2010 | 2010 |
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Time Clock (Hardware) | HCM |
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2020 | 2020 |
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Workforce Management | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2019 | 2019 |
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Workforce Management | HCM |
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2017 | 2017 |
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Workforce Scheduling | HCM |
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2014 | 2014 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nisum | Legacy | Nisum NextGen POS | Point Of Sale | ERP Services and Operations | TeamWork | 2022 | 2022 |
In 2022 Dollar General implemented Nisum NextGen POS, a Point Of Sale application focused on retail checkout and omnichannel POS modernization. AppsRunTheWorld lists Dollar General as a 2022 buyer of Nisum NextGen POS, with Nisum as vendor and TeamWork identified as the systems integrator for the engagement.
The deployment centered on Nisum NextGen POS mobile iOS point of sale clients together with supporting backend services, using standard Point Of Sale capabilities such as checkout orchestration, order processing workflows, and POS device management. Configuration work is assumed to include store-level POS client setup, payment and tender handling configuration, and backend service provisioning to enable omnichannel order routing and in-store fulfillment logic.
Integrations referenced in vendor and ARTW materials are limited to the Nisum NextGen POS backend services that support omnichannel order processing and in-store checkout flows, the implementation therefore emphasizes retail store operations and checkout workflows as the primary business functions impacted. TeamWork acted as the SI/VAR on the project and was responsible for deployment and integration governance across store-level POS clients and backend services.
Nisum’s public case materials report typical outcomes for NextGen POS such as approximately 50% reduction in hardware costs and around 30% faster order processing, these outcome figures are drawn from Nisum marketing and are not client named for Dollar General.
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Retail Management | ERP Services and Operations |
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2010 | 2010 |
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Retail Management | ERP Services and Operations |
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2014 | 2014 |
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Retail Management | ERP Services and Operations |
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2013 | 2013 |
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Retail Management | ERP Services and Operations |
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2010 | 2010 |
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Retail Management | ERP Services and Operations |
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2011 | 2011 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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Data Warehouse | Analytics and BI |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2018 | 2018 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2017 | 2017 |
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Product Information Management | eCommerce |
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2023 | 2023 |
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Product Review Management | eCommerce |
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2020 | 2020 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Advanced Planning and Scheduling | SCM |
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2017 | 2017 |
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Demand Forecasting and Planning | SCM |
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2019 | 2019 |
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Inventory Management | SCM |
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1995 | 1995 |
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Order Management | SCM |
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2014 | 2014 |
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Real-Time Transportation Visibility | SCM |
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2020 | 2020 |
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Transportation Management | SCM |
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2017 | 2017 |
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Transportation Management | SCM |
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2024 | 2025 |
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Warehouse Management | SCM |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center, Customer Analytics | CRM |
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2009 | 2009 |
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Campaign Management | CRM |
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2023 | 2023 |
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CRM | CRM |
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2020 | 2020 |
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Customer Analytics | CRM |
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2017 | 2017 |
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Customer Data Platform | CRM |
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2019 | 2019 |
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Customer Data Platform | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2023 | 2023 |
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Customer Support | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2014 | 2014 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2018 | 2018 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2024 | 2024 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2018 | 2018 |
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Sourcing | Procurement |
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2019 | 2019 |
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Sourcing | Procurement |
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2017 | 2017 |
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Supplier Relationship Management | Procurement |
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2017 | 2017 |
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Supplier Relationship Management | Procurement |
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2018 | 2018 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2009 | 2009 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Dollar General
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Dollar General Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Dollar General IT executives and key decision makers. This section highlights Dollar General's latest recorded technology evaluations, including Legacy for Legacy System on 2026-02-18, Oracle Cloud HCM for Core HR on 2025-12-01, and Symphony GOLD Supply Chain Optimization for Supply Chain Management on 2025-11-20. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Dollar General digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Dollar General Technographics
Dollar General is a Retail organization based in United States,
with around 194200 employees and annual revenues of $40.60 billion.
Dollar General operates a diverse technology stack with applications such as
Infor Lawson, Matrix Absence Management and Nisum NextGen POS,
covering areas like ERP Financial, Absence and Leave Management and Point Of Sale.
Dollar General has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Matrix Absence Management and Nisum.
Dollar General recently adopted applications including
McLeod LoadMaster in 2024, ServiceNow ITSM in 2024 and Culture Amp in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Dollar General’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Dollar General’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Dollar General technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.