Trappes, 78190,
France
Domino S Pizza France Technographics
Domino S Pizza France Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Domino S Pizza France and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 53 Domino S Pizza France employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Domino S Pizza France has purchased the following applications: Zoom for Audio Video and Web Conferencing in 2020, Zendesk Service for Customer Support in 2018, Akamai mPulse for Application Performance Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Domino S Pizza France is running and its propensity to invest more and deepen its relationship with Zoom Video Communications , Microsoft , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Domino S Pizza France revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Domino S Pizza France intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Domino S Pizza France Tech Stack and Enterprise Applications
Domino S Pizza France Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020 Domino S Pizza France implemented Zoom as a web-integrated conferencing capability. Using Zoom on their website, the Audio Video and Web Conferencing application is embedded on the public site to enable browser-based audio and video sessions for customer interactions and internal communications.
The deployment is implemented as a public-facing website embedding of Zoom, leveraging browser client capabilities to host live audiovisual sessions, screen sharing, and meeting orchestration that are typical of Audio Video and Web Conferencing solutions. The implementation impacts customer engagement and internal collaboration by centralizing real-time communications on the corporate site. Governance and operational administration were not provided, with category-aligned operational controls typically including account-level meeting controls, access management, and scheduling workflows administered through the Zoom application.
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Collaboration | Collaboration |
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2017 | 2017 |
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Domino S Pizza France CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2018 | 2018 |
In 2018 Domino S Pizza France implemented Zendesk Service to handle customer interactions originating from its public website. Domino S Pizza France is using Zendesk Service as its Customer Support application to centralize web-based inquiries for the small, France-based leisure and hospitality operation.
The deployment centers on Zendesk Service core capabilities, including ticketing workflows, an embeddable web widget for site-based contact and chat initiation, email routing into agent queues, and knowledge base content surfaced to customers on the website. Configuration appears focused on standard Customer Support constructs such as automated ticket assignment rules, response macros, and lifecycle status tracking to manage inbound requests from online ordering and site contact forms.
Operational coverage is scoped to customer service functions supporting Domino S Pizza France web activity, with agent queues and role-based access controlling case handling. Governance emphasizes centralized support processing through Zendesk Service, aligning web-submitted issues to structured ticket workflows and escalation paths for resolution within the customer service team.
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Domino S Pizza France ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Akamai | Legacy | Akamai mPulse | Application Performance Management | ITSM | n/a | 2020 | 2020 |
In 2020, Domino S Pizza France implemented Akamai mPulse for Application Performance Management on its customer-facing website. The deployment embedded the Akamai mPulse JavaScript beacon across public pages to capture real user monitoring signals, including page load timings, resource timing metrics, and core user experience measurements.
Operational scope focused on the web storefront and online ordering workflows, aligning Application Performance Management with digital operations, marketing, and site reliability responsibilities. Akamai mPulse was used to surface front-end performance dashboards and session-level instrumentation for performance triage and prioritization by web operations and digital teams.
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Application Performance Management | ITSM |
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2017 | 2017 |
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Application Performance Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Domino S Pizza France TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Domino S Pizza France IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Domino S Pizza France CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Domino S Pizza France
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Domino S Pizza France Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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