Leeds, LS27 7JN,
United Kingdom
Donkin Fabrications Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Donkin Fabrications and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 48 Donkin Fabrications employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Donkin Fabrications has purchased the following applications: Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) for Digital Signing in 2020, SymphonyCRM for CRM in 2022, New Relic APM for Application Performance Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Donkin Fabrications is running and its propensity to invest more and deepen its relationship with Adobe Systems , Dropbox , Symphony APS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Donkin Fabrications revenues, which have grown to $13.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Donkin Fabrications intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) | Digital Signing | Content Management | n/a | 2020 | 2020 |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Symphony APS | Legacy | SymphonyCRM | CRM | CRM | n/a | 2022 | 2023 |
In 2022 Donkin Fabrications implemented SymphonyCRM as its CRM to centralize customer and billing data across finance and client services. Symphony APS has published a UK case study that documents a comparable deployment where SugarCRM technology was used to create a single data-entry point and to automate compliance documentation.
The documented implementation emphasized functional capabilities including centralized data entry, billing-code automation, automated compliance documentation and enhanced audit trails, which reduced repetitive data entry across finance and client services. These modules align with core CRM workflows such as contact and account management, billing orchestration and compliance reporting, and SymphonyCRM configuration in this context focused on data quality controls and process automation to support those workflows.
The vendor case study explicitly states the UK implementation recovered approximately 2,000 hours annually by improving data quality, strengthening audit trails and automating billing-code processes. Operational coverage in the case study was centered on finance and client services, and governance changes emphasized audit trail generation and compliance documentation as embedded workflow controls, providing a documented implementation pattern that Donkin Fabrications can reference when defining data-entry governance and billing automation.
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Customer Experience | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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