London, W1T 3NL,
United Kingdom
Dorothy Perkins Trading Technographics
Dorothy Perkins Trading Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dorothy Perkins Trading and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3856 Dorothy Perkins Trading employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dorothy Perkins Trading has purchased the following applications: Klarna Payments for Payment Processing in 2019, Microsoft 365 for Collaboration in 2015, Salesforce Commerce Cloud for eCommerce in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dorothy Perkins Trading is running and its propensity to invest more and deepen its relationship with Klarna , Apple , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dorothy Perkins Trading revenues, which have grown to $486.3 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dorothy Perkins Trading intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dorothy Perkins Trading Tech Stack and Enterprise Applications
Dorothy Perkins Trading ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Klarna | Legacy | Klarna Payments | Payment Processing | ERP | n/a | 2019 | 2019 |
In 2019 Dorothy Perkins Trading implemented Klarna Payments on its public website to handle online checkout and Payment Processing for its e commerce storefront. The deployment is focused on web checkout instrumentation, embedding Klarna Payments into the customer purchase flow to present alternative payment options during cart and payment authorization flows.
Klarna Payments was configured to operate as the site level payment method, leveraging client side integration for checkout UI and server side API calls for session creation and order capture consistent with Payment Processing patterns. Configuration work concentrated on payment method presentation, tokenization of payment credentials, and server side order state transitions to support authorization and capture workflows.
Operational coverage centers on the online commerce channel and touches e commerce, payments operations, finance reconciliation, and customer service workflows. Integration effort was concentrated on the website checkout and the site order processing path, with governance changes oriented around checkout workflow updates and payment reconciliation procedures to align operational teams with the Klarna Payments processing model.
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Payment Processing | ERP |
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2021 | 2021 |
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Dorothy Perkins Trading Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Dorothy Perkins Trading deployed Microsoft 365 as its primary Collaboration platform. The implementation is visible on the company website and was provisioned to support corporate office functions and retail support operations across the United Kingdom. Deployment emphasized centralized cloud-hosted productivity services, web accessible email and document collaboration to support merchandising, marketing and ecommerce teams. Microsoft 365 is referenced as part of the retailer’s cloud productivity and collaboration footprint.
Configuration includes standard Microsoft 365 modules such as Exchange Online for email, SharePoint Online for intranet and document management, OneDrive for personal file sync, and Microsoft Teams for chat and meetings, consistent with the Collaboration category. Identity and access control are managed through Microsoft identity services native to the Microsoft 365 suite, supporting role based access for corporate and store personnel. The deployment scope covers desktop productivity, cloud document management and real time collaboration across business functions including corporate communications, merchandising and ecommerce. Governance and administrative controls are aligned with enterprise collaboration practices for access, sharing and compliance within Microsoft 365.
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Dorothy Perkins Trading eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Commerce Cloud | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, Dorothy Perkins Trading implemented Salesforce Commerce Cloud to power its online storefront on dorothyperkins.com, establishing the platform as the primary digital sales channel for the United Kingdom. The deployment centers on Salesforce Commerce Cloud within the eCommerce category and is used to manage customer facing web commerce and transactional flows.
The configuration emphasizes core eCommerce modules typical to the category, including product catalog and merchandising configuration, site content management, pricing and promotions engines, checkout and order capture workflows, and storefront personalization and responsive design, all configured inside Salesforce Commerce Cloud. Catalog management and merchandising rules are instrumented through the platform's administrative tooling, aligning product data and promotional calendars to the live site.
Operational coverage includes web channel teams across merchandising, marketing, e-commerce operations, and customer service at Dorothy Perkins Trading, with centralized commerce administration and defined catalog and content release processes to govern site updates. Governance is organized around Commerce Cloud tooling for content staging and promotion scheduling, supporting continuous storefront management and digital merchandising workflows.
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2022 | 2022 |
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Dorothy Perkins Trading CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Partner Relationship Management | CRM |
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2019 | 2019 |
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Dorothy Perkins Trading ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2013 | 2013 |
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Dorothy Perkins Trading IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Dorothy Perkins Trading CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Dorothy Perkins Trading
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Dorothy Perkins Trading Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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