Dorset Council
Dorset Council County Hall Colliton Park,
Dorchester, DT1 1XJ,
United Kingdom
Dorchester, DT1 1XJ,
United Kingdom
44 13 0522-1000
Government
Dorset Council Technographics
Dorset Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dorset Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4579 Dorset Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dorset Council has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2009, Eploy Applicant Tracking System for Applicant Tracking System, Candidate Relationship Management in 2020, Civica Financials for Government ERP in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dorset Council is running and its propensity to invest more and deepen its relationship with SAP , Oracle , Eploy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dorset Council revenues, which have grown to $410.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dorset Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dorset Council Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2009 | 2009 |
Dorset Council implemented SAP ERP ECC 6.0 in 2009 as the Dorset Enterprise System, DES, and the application has since been the council core for transactional finance and HR processing. SAP ERP ECC 6.0 is identified in council documentation as the incumbent ERP Financial platform that supports the council’s target operating model and is directly tied to the Our Future Council transformation programme.
The SAP ERP ECC 6.0 deployment provides mandatory modules for finance, human resources, payroll and source to pay, with optional functionality scoped for internal customer helpdesk, learning and development, and health and safety. The DES implementation includes bespoke extensions developed by the council and a self service model for employees and managers, and the system is used directly or indirectly by all staff and by some traded customers such as Care Dorset.
Architecturally the SAP ERP ECC 6.0 instance sits at the centre of a wider ecosystem, with third party solutions providing ancillary processing and bespoke integrations extending core capability, and the council’s ICT team maintaining and enhancing the estate under a rolling annual support and maintenance contract with SAP. The programme notes an overlap between the ERP scope and a proposed CRM, and states that boundaries between the ERP Financial solution and CRM will be clarified as part of detailed planning to avoid functional duplication.
Governance and programme sequencing are explicit, the Our Future Council change programme and the ERP replacement were approved at Cabinet on 28 January 2025, procurement is scheduled to begin in March 2025 with a Full Business Case and request to award contract expected in May or June 2025, and an indicative implementation phase of 18 months followed by three months of post go live support has been identified. The council documents also record a technology risk, SAP ECC 6.0 becoming end of life in December 2027 which would stop product security and functionality updates, and feasibility work has concluded that a full ERP procurement is the recommended route rather than contracting third party maintenance for the incumbent system.
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ERP Financial | ERP Financial Management |
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2025 | 2026 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Eploy | Legacy | Eploy Applicant Tracking System | Applicant Tracking System, Candidate Relationship Management | HCM | n/a | 2020 | 2020 |
In 2020, Dorset Council implemented Eploy Applicant Tracking System to standardize job advertising and candidate intake for its recruitment function. The deployment emphasizes Applicant Tracking System,Candidate Relationship Management capabilities to support HR teams and hiring managers in creating, reviewing, and publishing council vacancies.
The implementation of Eploy Applicant Tracking System is organized around an advert creation workflow that includes starting a new job advert, adding job and salary details, specifying how candidates apply, and uploading supporting documents. Configuration covers role and company information, company logo management, setting closing dates, capturing applicant contact details, and entering payment information for paid postings, with the ability to save adverts as drafts and progress through review and submit stages. Candidate-facing publishing and application intake are handled through the same workflow, enabling the creation of candidate records and initial application tracking consistent with Applicant Tracking System,Candidate Relationship Management functionality.
Operational governance for advert creation is codified in Dorset Council documentation titled How to create and submit a job advert in Eploy, which defines the step by step process for draft management, review, submission, and subsequent steps. The system supports HR recruitment and hiring manager business functions across council departments, embedding process controls for advert approval and applicant handling as part of routine recruitment operations.
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BackGround Screening | HCM |
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2019 | 2019 |
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Core HR | HCM |
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2009 | 2009 |
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Core HR | HCM |
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2025 | 2026 |
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Employee Experience | HCM |
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2020 | 2020 |
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Employee Self Service | HCM |
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2011 | 2011 |
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Learning and Development | HCM |
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2023 | 2023 |
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Payroll | HCM |
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2009 | 2009 |
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Time and Attendance | HCM |
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2009 | 2009 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Civica | Legacy | Civica Financials | Government ERP | ERP Services and Operations | n/a | 2015 | 2016 |
In 2015 Dorset Council implemented Civica Financials, deploying the Civica Financials Government ERP to consolidate core finance operations. The deployment was applied to both WPBC and WDDC, establishing a single vendor application footprint across those council finance organisations.
Civica Financials was configured to provide standard Government ERP capabilities, including general ledger, accounts payable, accounts receivable, budgeting and forecasting, procurement controls, fixed asset management, and financial reporting. The implementation used a multi‑entity configuration to support a unified chart of accounts, inter‑entity accounting, budgetary control workflows, and statutory reporting formats appropriate for local government finance teams.
Operational coverage focused on finance and procurement departments across WPBC and WDDC and supported centralized transactional processing and period end close activities. Governance changes accompanying the Civica Financials deployment included standardized approval workflows, consolidated month end procedures, and role based access configurations to align council finance controls with local government compliance expectations.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Warehouse | Analytics and BI |
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2017 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2015 | 2015 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2025 | 2026 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Lifecycle Management | ITSM |
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2017 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Dorset Council
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Dorset Council Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Dorset Council IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Dorset Council digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Dorset Council Technographics
Dorset Council is a Government organization based in United Kingdom,
with around 4579 employees and annual revenues of $410.0 million.
Dorset Council operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, Eploy Applicant Tracking System and Civica Financials,
covering areas like ERP Financial, Applicant Tracking System, Candidate Relationship Management and Government ERP.
Dorset Council has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Eploy and Civica.
Dorset Council recently adopted applications including
Oracle Cloud ERP in 2025, Oracle Cloud HCM in 2025 and Oracle Cloud EPM in 2025,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Dorset Council’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Dorset Council’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Dorset Council technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.