Dorsett Retail Pty Ltd
59 Forrest Avenue,
Bunbury, 6230, WA,
Australia
Bunbury, 6230, WA,
Australia
61 8 9722 4100
Retail
Dorsett Retail Pty Ltd Technographics
Dorsett Retail Pty Ltd Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dorsett Retail Pty Ltd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Dorsett Retail Pty Ltd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dorsett Retail Pty Ltd has purchased the following applications: Apple Pay for Payment Processing in 2020, RITEQ Analytics for Workforce Analytics in 2010, Dorsett CRMS for Retail Management in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dorsett Retail Pty Ltd is running and its propensity to invest more and deepen its relationship with Apple , Google , Klarna or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dorsett Retail Pty Ltd revenues, which have grown to $22.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dorsett Retail Pty Ltd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dorsett Retail Pty Ltd Tech Stack and Enterprise Applications
Dorsett Retail Pty Ltd ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Pay | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Dorsett Retail Pty Ltd implemented Apple Pay on its website. Dorsett Retail Pty Ltd implemented Apple Pay as a Payment Processing capability to natively handle online checkout payments and customer payment authorization for its retail e-commerce channel. The deployment leverages Apple Pay on the Web interfaces to present device-native payment controls within the site checkout flow, enabling tokenized card acceptance and device-level authentication. Apple Pay is positioned as a front-end payment method for web transactions on retravision.com.au.
The implementation scope centers on e-commerce checkout integration and browser-level payment authorization, with server-side handling of payment tokens incorporated into the retailer's existing payment processing workflows. Functional capabilities implemented include payment tokenization, streamlined checkout form reduction, and support for device authentication methods such as Face ID and Touch ID where available, consistent with Payment Processing functional workflows. Governance adjustments focused on updating online payment acceptance procedures and aligning token handling with PCI-relevant controls and reconciliation processes. The narrative links Dorsett Retail Pty Ltd, Apple Pay, Payment Processing, and online checkout as the primary business function supported.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Dorsett Retail Pty Ltd HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dayforce | Legacy | RITEQ Analytics | Workforce Analytics | HCM | n/a | 2010 | 2010 |
In 2010 Dorsett Retail Pty Ltd implemented RITEQ Analytics to establish Workforce Analytics for its Australian retail operations. The deployment focused on administration of the company data warehouse and the BI solution BIPlus, positioning RITEQ Analytics as the analytical layer for workforce measurement across HR and store functions.
RITEQ Analytics was configured to deliver core Workforce Analytics capabilities, including workforce reporting, headcount and tenure analysis, labor cost profiling, schedule adherence dashboards, and compliance reporting. The implementation included a data modeling layer and scheduled extract and transform processes that fed BIPlus, together with a reporting layer that delivered role based dashboards and scorecards to HR managers and store leadership.
Operational coverage included corporate HR and retail store operations in Australia with centralized administration responsibilities for the BIPlus environment and the data warehouse. Governance centered on dataset access controls, scheduled data refresh and monitoring processes under the corporate BI administration practice, ensuring RITEQ Analytics functioned as the authoritative workforce analytics source.
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Workforce Management | HCM |
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2010 | 2010 |
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Dorsett Retail Pty Ltd ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dorsett Retail Systems | Legacy | Dorsett CRMS | Retail Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, Dorsett Retail Pty Ltd implemented Dorsett CRMS, a Retail Management application tailored to the retail industry and acquired as the ERP backbone used throughout the company. Dorsett Retail Systems is the vendor based in Adelaide, South Australia, and Dorsett CRMS was provisioned company wide early in 2014 to consolidate core retail operations.
Dorsett CRMS was configured to support standard Retail Management workflows, including inventory management, merchandising and assortment planning, purchasing and supplier ordering, point of sale orchestration, customer account management, pricing and promotions, and transaction posting for finance. The implementation emphasized centralized master data for products and suppliers, and role-based access across store and head-office functions to standardize retail processes.
Architecturally the deployment functions as a central ERP backbone connecting store-level POS activity with head-office merchandising and finance processes, and it is described as the system used throughout the company. Typical integrations implemented or expected in this configuration include connectivity to POS terminals, supplier order channels, and accounting/finance ledgers to enable end-to-end retail transaction flows and replenishment orchestration.
Governance was organized around centralized process controls for merchandising, replenishment, and pricing, with change management focused on standard operating procedures for stores and the corporate office. The narrative positions Dorsett CRMS as the primary Retail Management platform for Dorsett Retail Pty Ltd, aligning merchandising, inventory, store operations, and finance under a single application.
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Dorsett Retail Pty Ltd AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Dorsett Retail Pty Ltd Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2018 | 2018 |
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Dorsett Retail Pty Ltd CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Dorsett Retail Pty Ltd ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Dorsett Retail Pty Ltd PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Dorsett Retail Pty Ltd IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Dorsett Retail Pty Ltd CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Dorsett Retail Pty Ltd
| First Name | Last Name | Title | Function | Department | Phone | |
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Area Managing Director | Director | Operations | |
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Business Development Manager | Manager | Sales | |
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Managing Director | Director | Finance | |
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CTO | CXO | Finance | |
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Apps Being Evaluated by Dorsett Retail Pty Ltd Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Dorsett Retail Pty Ltd IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Dorsett Retail Pty Ltd digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Dorsett Retail Pty Ltd Technographics
Dorsett Retail Pty Ltd is a Retail organization based in Australia,
with around 200 employees and annual revenues of $22.0 million.
Dorsett Retail Pty Ltd operates a diverse technology stack with applications such as
Apple Pay, RITEQ Analytics and Dorsett CRMS,
covering areas like Payment Processing, Workforce Analytics and Retail Management.
Dorsett Retail Pty Ltd has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Apple, Dayforce and Dorsett Retail Systems.
Dorsett Retail Pty Ltd recently adopted applications including
Akamai CDN in 2021, Apple Pay in 2020 and Google Pay in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Dorsett Retail Pty Ltd’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Dorsett Retail Pty Ltd’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Dorsett Retail Pty Ltd technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.