Douglas Emmett
1299 Ocean Avenue, Suite 1000,
Santa Monica, 90401, CA,
United States
Santa Monica, 90401, CA,
United States
1 310-255-7700
Construction and Real Estate
Douglas Emmett Technographics
Douglas Emmett Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Douglas Emmett and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 750 Douglas Emmett employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Douglas Emmett has purchased the following applications: MRI Platform X for Real Estate Property Management in 2011, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015, Hotjar for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Douglas Emmett is running and its propensity to invest more and deepen its relationship with MRI Software , Google , Avaya or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Douglas Emmett revenues, which have grown to $274.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Douglas Emmett intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Douglas Emmett Tech Stack and Enterprise Applications
Douglas Emmett ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| MRI Software | Legacy | MRI Platform X | Real Estate Property Management | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011, Douglas Emmett implemented MRI Platform X for Real Estate Property Management. The deployment used MRI Platform X to maintain tenant accounts for assigned properties, recording payments and charges and generating late fee notices and rent statements as part of routine property accounting workflows. The implementation placed tenant ledger maintenance and billing functions under MRI Platform X and tied those functions to property management operations and corporate accounting teams.
MRI Platform X was configured to support tenant account management modules including payment posting, charge allocation, billing statement generation, and delinquency notice processing, reflecting common Real Estate Property Management functional workflows. Operational scope covered assigned property portfolios with day to day account maintenance conducted by property management and accounting staff. Governance emphasized standardized processes for posting, statement cycles, and fee assessment to ensure consistency of tenant billing and notice generation across properties.
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Douglas Emmett Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Douglas Emmett deployed Google Workspace (Formerly Google G-Suite) as its cloud collaboration platform. The implementation is categorized as Collaboration and supports the corporate and property operations of the real estate and construction company. Google Workspace (Formerly Google G-Suite) is referenced in the public website page source, indicating tenant-level domain usage for corporate email and collaboration.
Configuration centers on core Google Workspace modules such as Gmail, Calendar, Drive, Docs, and Groups to provide email, calendaring, document collaboration, file sharing, and team collaboration capabilities. The deployment leverages shared drives and real-time document editing to coordinate leasing, asset management, project documentation and executive communications. Administration is maintained through the Google Admin console for configuration of accounts, group provisioning, and domain-level settings.
The cloud-hosted Google Workspace tenant operates across the company's internal functions, providing standardized collaboration for property management, leasing teams, finance and corporate staff. Integrations are primarily native to the Google Workspace suite, enabling unified messaging and file access across devices and browser-based workflows. Visible signals on the corporate website indicate public records of the Google Workspace implementation rather than specific third-party integrations.
Governance has been structured around centralized user and group management, domain control, and administrative policies enforced through the Google Admin console. Operational controls include email routing, access permissions for Drive and shared drives, and role based admin delegation to align IT and business unit responsibilities. The narrative focuses on structural implementation details without claiming measurable outcomes.
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PBX, VoiP and Phone Systems | Collaboration |
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2018 | 2018 |
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Douglas Emmett CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, Douglas Emmett deployed Hotjar on its corporate website to capture visitor behavior across douglasemmett.com. The deployment sits within the Customer Experience apps category and targets digital experience and marketing workflows that support property listings and investor relations pages. Hotjar was provisioned as a front end behavioral analytics and feedback layer to observe session interactions, page engagement, and on site feedback.
Configuration emphasized Hotjar modules commonly used for web UX analysis, including heatmaps, session recordings, site polls and feedback widgets, and form analysis to surface friction in contact and inquiry forms. Data collection was scoped to public web properties and instrumented through the site's client side script, with sampling and consent controls applied to align with privacy requirements. Capture settings and recording filters were configured to focus on high value pages such as property detail pages and contact forms.
Operational consumption of Hotjar output is centered on digital marketing and UX stakeholders, who use qualitative session recordings and quantitative heatmaps to prioritize site adjustments and content changes. Governance and operational ownership were managed at the web and marketing team level, including consent management and data retention policies at the web layer. The Hotjar implementation provides a Customer Experience focused observational layer without indication of backend system integrations.
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Marketing Automation | CRM |
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2017 | 2017 |
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Douglas Emmett PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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Douglas Emmett IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Douglas Emmett
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CFO | CXO | Finance | |
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VP Accounting | VP | Finance | |
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Director of Property Accounting | Director | Operations | |
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Senior Vice President of Accounting | VP | Finance | |
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Operations Manager | Manager | Finance | |
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Vice President of Information Technology | VP | IT | |
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Operations Manager | Manager | Finance | |
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Apps Being Evaluated by Douglas Emmett Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Douglas Emmett IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Douglas Emmett digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Douglas Emmett Technographics
Douglas Emmett is a Construction and Real Estate organization based in United States,
with around 750 employees and annual revenues of $274.0 million.
Douglas Emmett operates a diverse technology stack with applications such as
MRI Platform X, Google Workspace (Formerly Google G-Suite) and Hotjar,
covering areas like Real Estate Property Management, Collaboration and Customer Experience.
Douglas Emmett has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as MRI Software, Google and Contentsquare.
Douglas Emmett recently adopted applications including
Quickbase in 2020, Hotjar in 2019 and Avaya PBX in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Douglas Emmett’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Douglas Emmett’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Douglas Emmett technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.