Downer Group
Triniti Business Campus, Level 2 Triniti III 39 Delhi Road, North Ryde,
Sydney, 2113, NSW,
Australia
Sydney, 2113, NSW,
Australia
61 2 9468-9700
Construction and Real Estate
Downer Group Technographics
Downer Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Downer Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 26000 Downer Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Downer Group has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2017, Reward Gateway Employee Reward and Recognition for Employee Recognition and Rewards Management in 2021, COINS ERP for Construction ERP in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Downer Group is running and its propensity to invest more and deepen its relationship with Microsoft , Oracle , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Downer Group revenues, which have grown to $7.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Downer Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Downer Group Tech Stack and Enterprise Applications
Downer Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, Downer Group implemented Microsoft Dynamics GP as its ERP Financial application to support core finance operations across its Australia-based finance organization. The deployment focused on a centrally managed finance instance used by a small Accounts Officers team, with continuous development of the Microsoft Great Plains accounting configuration and ongoing technological system improvements to align with corporate accounting policies.
The implementation covered accounts payable, accounts receivable, treasury controls for banking accounts and controlled release of payments through the banking platform, payroll support knowledge transfer, insurance administration including workers compensation, and financial reporting. Microsoft Dynamics GP was configured to support these functional modules alongside reporting tools, with Business Object Finance cited as the primary reporting capability and Office 365 used for productivity and document workflows.
Integrations included structured reporting integration with Business Object Finance and connectivity to the corporate banking platform to manage payment release and treasury workflows. The architecture emphasized integration between Microsoft Dynamics GP and existing reporting and productivity stacks, enabling transaction capture, reconciliations, and reporting to be orchestrated from the ERP core.
Governance and process responsibilities were formalized around maintaining accounting and financial policies, enforcing internal financial controls to mitigate fraud risk, and providing management support on payroll and contractual reporting issues for Public Transport Authorities. Operational ownership remained within the finance function, with an emphasis on process controls, policy maintenance, and cross-functional collaboration to drive consistent financial operations.
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ERP Financial | ERP |
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2020 | 2020 |
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ERP Financial | ERP |
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2025 | 2027 |
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Expense Management | ERP |
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2016 | 2016 |
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Downer Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Edenred | Legacy | Reward Gateway Employee Reward and Recognition | Employee Recognition and Rewards Management | HCM | n/a | 2021 | 2021 |
In 2021, Downer Group deployed Reward Gateway Employee Reward and Recognition as a cloud-hosted employee engagement portal. The implementation uses Reward Gateway Employee Reward and Recognition to provide a central Employee Recognition and Rewards Management capability surfaced on the company website for employees to access recognition and rewards services.
The deployment focuses on standard Employee Recognition and Rewards Management functional areas, including peer-to-peer recognition workflows, curated rewards catalogs and points redemption, configurable recognition campaigns, and administrative dashboards for program management. The Reward Gateway Employee Reward and Recognition configuration emphasizes role-based administration and configurable approval and nomination flows consistent with enterprise recognition programs.
Operational coverage is organization-wide, providing an accessible web portal for managers and employees to issue and receive recognition and to manage rewards. The implementation is positioned to support HR and internal communications functions through a unified recognition and rewards experience delivered via the Downer Group web channel.
Governance is structured around HR ownership with centralized administrative controls in the Reward Gateway Employee Reward and Recognition platform, supporting program rules, user provisioning, and campaign orchestration. Rollout and ongoing management rely on the platform’s administrative tooling to maintain recognition policies and content governance across the employee population.
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Employee Self Service | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2022 | 2022 |
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Payroll | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System, Candidate Relationship Management | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2016 | 2016 |
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Workforce Management | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2023 | 2023 |
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Workforce Scheduling | HCM |
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2016 | 2016 |
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Downer Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| COINS Global | Legacy | COINS ERP | Construction ERP | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Downer Group implemented COINS ERP as its Construction ERP to support logistics, materials and inventory processes across its integrated services operations. The deployment focused on enterprise resource planning capabilities for procurement, warehouse transactions and inventory visibility used by logistics specialists and materials teams.
COINS ERP configuration encompassed inbound goods receipts, quality control inspection, goods received note and packing slip processing, and purchasing material order management. The implementation also covered outbound activities including advance shipping notice generation, returns handling and material management workflows, together with stock management and inventory control functions.
COINS ERP operated alongside an Oracle Warehouse Management System to orchestrate warehouse transactions and synchronize inbound and outbound flows. The implementation leveraged PowerApps and the MS Office Suite for data entry and operational forms, linking COINS ERP to user-facing interfaces for customer service and consigned materials tracking.
Governance emphasized standardizing procurement to receipt workflows and inventory control procedures, with role based workflows for logistics, purchasing and customer service teams. Configuration prioritized module level orchestration within COINS ERP to centralize material tracking, quality checkpoints and returns workflows.
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Construction ERP | ERP Services and Operations |
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2014 | 2015 |
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Construction Estimating | ERP Services and Operations |
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2024 | 2024 |
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Enterprise Asset Management | ERP Services and Operations |
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2013 | 2013 |
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Downer Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Downer Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2020 | 2020 |
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Downer Group EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Environmental, Social, and Governance (ESG) | EPM |
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2017 | 2017 |
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EPM | EPM |
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2015 | 2016 |
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EPM | EPM |
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2020 | 2020 |
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EPM | EPM |
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2020 | 2020 |
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Financial Consolidation and Close | EPM |
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2018 | 2018 |
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Downer Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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IT Service Management | ITSM |
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2016 | 2016 |
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Downer Group PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2012 | 2012 |
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Project Portfolio Management | PPM |
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2012 | 2012 |
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Downer Group Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2010 | 2010 |
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Supplier Relationship Management | Procurement |
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2010 | 2010 |
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Downer Group PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Downer Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Downer Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2018 | 2018 |
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Next Generation Firewall | CyberSecurity |
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2017 | 2017 |
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Phishing Protection | CyberSecurity |
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2025 | 2025 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2013 | 2013 |
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Downer Group Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Video Security Cameras | Physical Security |
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2014 | 2014 |
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Video Surveillance System | Physical Security |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Downer Group
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of Procurement - Sourcing & Contract Management | Director | Procurement | |
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Purchasing Officer | Manager | Procurement | |
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General Manager Procurement HCMT | Manager | Procurement | |
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Senior Purchasing Officer | Director | Procurement | |
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Group Head of Human Resources and Industrial Relations | Director | HR | |
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Chief Information Officer | CXO | IT | |
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Chief Operating Officer | CXO | Finance | |
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Payroll Manager | Manager | Finance | |
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General Manager Payroll Services | Manager | Finance | |
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Human Resources Business Partner | Manager | HR | |
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Talent and Sourcing Business Partner | Manager | HR | |
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Head Of Recruitment | Director | HR | |
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General Manager, People & Culture | Director | HR | |
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Senior Payroll Officer | Director | HR | |
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Chief Financial Officer (CFO) and Head of Transformation | Director | Finance | |
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Senior Financial Accountant | Manager | Finance | |
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General Manager Finance - Corporate | Manager | Finance | |
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General Manager Procurement Analytic Projects and Governance | Manager | Procurement | |
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Executive General Manager (Head of) Infrastructure Projects | Director | Finance | |
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Head of Facilities & Asset Services | Director | Investment | |
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General Manager Asset Services - Industrial | Manager | Investment | |
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Manager Asset Management | Manager | Investment | |
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National Asset Manager | Manager | Investment | |
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Head of Asset & Data Management Office | Director | IT | |
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Victorian Asset and Maintenance Manager | Manager | IT | |
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General Manager, IT Portfolio Delivery | Manager | IT | |
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IT Service Manager | Manager | IT | |
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IT Service Manager | Manager | IT | |
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IT Project Manager | Manager | IT | |
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IT Project Manager | Manager | IT | |
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Head of IT Strategy, Performance & Governance | Director | IT | |
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Safety Manager | Manager | Finance | |
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Zero Harm Manager, Systems, Assurance & Capability - Industrial & Energy Services | Manager | IT | |
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Senior Manager Cyber Security Operations | Manager | IT | |
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Group Manager HR Payroll Solutions | Manager | HR | |
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HR Payroll Systems Project Lead | Manager | HR | |
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Head of Workforce Planning, Deployment & Analytics | Director | HR | |
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Head of People and Culture | Director | HR | |
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Head of People & Culture Delivery | Director | HR | |
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Human Resources Manager | Manager | HR | |
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Group Solutions HR Payroll Systems Manager | Manager | HR | |
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People & Culture Project Manager | Manager | HR | |
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People & Culture Manager | Manager | HR | |
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People and Culture Manager, Australia & New Zealand | Manager | HR | |
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Chief People Officer | CXO | HR | |
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Project Director | Director | Operations | |
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Portfolio Director | Director | Operations | |
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Project Delivery Manager | Manager | Operations | |
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Project Manager | Manager | Operations | |
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Technical Director - DPS Engineering and Asset Management | Director | Operations | |
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Facilities Manager | Manager | Operations | |
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General Manager, Justice & Facilities Management | Manager | Operations | |
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Asset Management & Reliability Engineering Manager | Manager | Operations | |
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General Manager Pre-Contracts & Asset Management | Director | Operations | |
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Group CIO | CXO | IT | |
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Apps Being Evaluated by Downer Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Downer Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Downer Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Downer Group Technographics
Downer Group is a Construction and Real Estate organization based in Australia,
with around 26000 employees and annual revenues of $7.20 billion.
Downer Group operates a diverse technology stack with applications such as
Microsoft Dynamics GP, Reward Gateway Employee Reward and Recognition and COINS ERP,
covering areas like ERP Financial, Employee Recognition and Rewards Management and Construction ERP.
Downer Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Edenred and COINS Global.
Downer Group recently adopted applications including
SAP S/4 HANA in 2025, Dashlane Omnix in 2025 and Methvin Estimating in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Downer Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Downer Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Downer Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.