List of MEX CMMS Customers
Newstead, 4006, QLD,
Australia
Since 2010, our global team of researchers has been studying MEX CMMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased MEX CMMS for Computerized Maintenance Management (CMMS) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using MEX CMMS for Computerized Maintenance Management (CMMS) include: Woolworths Supermarkets, a Australia based Retail organisation with 197773 employees and revenues of $39.70 billion, Bluescope Steel, a Australia based Manufacturing organisation with 16500 employees and revenues of $11.19 billion, AGL, a Australia based Utilities organisation with 3900 employees and revenues of $9.72 billion, Clough, a Australia based Construction and Real Estate organisation with 3000 employees and revenues of $9.39 billion, Toyota Australia, a Australia based Manufacturing organisation with 1800 employees and revenues of $8.54 billion and many others.
Contact us if you need a completed and verified list of companies using MEX CMMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The MEX CMMS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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1Call Facility Management P/L | Professional Services | 20 | $2M | Australia | Maintenance Experts | MEX CMMS | Computerized Maintenance Management (CMMS) | 2017 | n/a |
In 2017, 1Call Facility Management P/L deployed MEX CMMS, adopting the Computerized Maintenance Management (CMMS) application to support operations across its residential portfolio. The implementation targeted daily maintenance reporting and work order management for four high rise residential buildings in Melbourne CBD and one suburban complex in North Melbourne, covering Building Managers, a team of eight Cleaning and Maintenance staff, and a maintained tradesman and contractors portfolio.
The MEX CMMS deployment emphasized core modules typical of Computerized Maintenance Management (CMMS), including work order intake and tracking, preventive maintenance scheduling for essential services, asset and compliance records, and mobile task reporting. The solution was configured to accept maintenance work order requests submitted through the internal 1Call Staff App and to produce daily MEX CMMS reporting used by onsite teams and Office Administration for day to day issue visibility and follow up.
The program was implemented alongside a paperless office initiative that introduced the Worldox document platform, and the rollout included four resident-facing Apps and a Staff App that centralized communication flows for resident complaints, after hours calls, security device administration, and contractor quote management. The Staff App routed maintenance requests and daily issue reports into MEX CMMS, creating a single operational feed for scheduling, contractor coordination, and compliance tracking.
Operational governance preserved Owners Corporation and Committee approval workflows for contractor engagement and project proposals, while onsite responsibility remained with Facility Managers and Building Managers supported by office administration. Configuration of MEX CMMS focused on compliance reporting for regulated and programmed services, vendor coordination, and record keeping to support maintenance operations, security administration, and tenant services.
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3S Lighting | Manufacturing | 20 | $3M | Australia | Maintenance Experts | MEX CMMS | Computerized Maintenance Management (CMMS) | 2018 | n/a |
In 2018, 3S Lighting deployed MEX CMMS to centralize machine maintenance for its Somersby NSW manufacturing operations. MEX CMMS, categorized as Computerized Maintenance Management (CMMS), was adopted to support the autonomous and planned maintenance activities described by the company operations manager.
Configuration focused on core CMMS modules including an asset register, work order management, preventive maintenance scheduling, spare parts management, and maintenance planning and scheduling. The implementation was configured to capture machine maintenance histories, schedule recurring preventive maintenance tasks, and manage parts stock levels to support shop floor maintenance workflows.
Operational scope covered maintenance and operations functions across the Somersby production facility, with section managers and the operations manager using the system to coordinate daily tasks and capacity planning. Business functions impacted included maintenance, production scheduling, quality assurance, safety compliance, and continuous improvement activities aligned with Lean 6S principles.
Governance and process changes were aligned with existing standard operating procedures and KPI reporting responsibilities, with MEX CMMS data feeding machine maintenance records, incident tracking, and the eight KPIs reported to the board. Safety processes such as induction, accident investigation, corrective actions, and regular toolbox meetings were linked to maintenance workflows to support WHS compliance and equipment availability.
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A1 Resorts | Leisure and Hospitality | 144 | $12M | Australia | Maintenance Experts | MEX CMMS | Computerized Maintenance Management (CMMS) | 2013 | n/a |
In 2013, A1 Resorts implemented MEX CMMS as its Computerized Maintenance Management (CMMS) solution to manage property maintenance activities at its Surfers Paradise, QLD location. The deployment established MEX CMMS as the authoritative maintenance register for individual rooms and common-area assets, managed day to day by the Property Manager and Assistant Manager during the May to October 2013 period.
Configuration centered on room level maintenance registers and scheduled inspections, with documented routines for six monthly inspections of holiday units and three monthly inspections for permanent rentals. Functional use of MEX CMMS included work order creation and scheduling, tracking replacements of fixtures and fittings, recording service history per room, and coordinating maintenance personnel and external contractors against documented tasks.
Operational coverage extended across caretaking, front office coordination, owner correspondence and billing for maintenance charges, and compliance documentation required by the Residential Tenancy Authority. Business functions impacted included facilities and maintenance operations, owner relations and billing reconciliation, and the front desk where maintenance outcomes informed guest concerns and daily accounting activities.
Governance and process changes were driven by recorded inspection schedules, centralized maintenance registers in MEX CMMS, supervisor scheduling of staff and contractors, and formalized documentation workflows for tenancy authority compliance and owner reporting. MEX CMMS was used as the single source for maintenance records and charge allocation for replacements and repairs, supporting ongoing operational transparency and auditability.
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AAT Port Kembla Terminal | Transportation | 40 | $8M | Australia | Maintenance Experts | MEX CMMS | Computerized Maintenance Management (CMMS) | 2017 | n/a |
In 2017, AAT Port Kembla Terminal implemented MEX CMMS as its Computerized Maintenance Management (CMMS) to support site level maintenance operations. The engagement ran under a three month contract and centered on establishing a maintenance planner function embedded with Quay Maintenance Services and Edmen Workforce at the AAT Port Kembla Terminal site. The implementation was explicitly focused on operationalizing maintenance planning and daily maintenance management within the terminal environment.
MEX CMMS was configured to provide comprehensive asset management, daily maintenance management, purchase ordering and stock control. Configuration work included work order workflow setup, asset registry rationalization and the creation of reporting workflows for financial, status and safety reports. The maintenance planner maintained a Daily Machinery Update report as an operational feed into planning and rostering activities.
Operational coverage spanned terminal maintenance, coordination with stevedore managers, liaison with terminal security and management of third party contractors, with the maintenance planner attending daily operations meetings to align activities. Procurement and inventory control processes were instrumented inside MEX CMMS to support purchase ordering and stock movements tied to maintenance tasks. Requesting and issuing tenders for capital work was managed as part of the planner responsibilities recorded in the system.
Governance and process changes prioritized workflow consolidation inside MEX CMMS to eliminate duplicate work orders and to remove redundant assets from the registry, work that followed self guided training on the MEX management system. The deployment delivered a completed scope of works for a project valued at $70,000, and ongoing responsibilities included preparing financial, status and safety reports and maintaining daily maintenance records. The implementation emphasized structured maintenance planning and operational coordination at the AAT Port Kembla Terminal site.
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Abbe Corrugated Packaging | Manufacturing | 350 | $37M | Australia | Maintenance Experts | MEX CMMS | Computerized Maintenance Management (CMMS) | 2020 | n/a |
In 2020, Abbe Corrugated Packaging implemented MEX CMMS, a Computerized Maintenance Management (CMMS) application to formalize maintenance operations at its Australian manufacturing facility. The deployment targeted the plant level and was adopted by maintenance fitters and reliability staff to record repairs, fault findings, and asset history.
Configuration emphasized core Computerized Maintenance Management (CMMS) capabilities, including an asset register, work order management, preventive maintenance scheduling, spare parts inventory control, and fault-finding records. Day to day usage reflected hands-on maintenance workflows such as machine disassembly and assembly, bearing and gearbox replacement, MIG TIG and stick welding, basic lathe machining and milling, and fabrication activities, with technicians logging repairs and maintenance outcomes in MEX CMMS.
Operationally MEX CMMS was used alongside SAP, as personnel reported knowledge of both systems, indicating alignment between maintenance records and broader transactional or inventory processes. The implementation supported technician-facing workflows for on-equipment fault capture, repair instructions, and repair sign-off, improving coordination between maintenance and production teams.
Governance centered on role based work order approvals, scheduling of preventive maintenance by asset criticality, and basic spare parts reorder controls within MEX CMMS. Training and rollout emphasized maintenance fitters and shop floor supervisors who executed repairs and troubleshooting, and who used MEX CMMS for logging work orders, asset entries, and maintenance documentation.
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Manufacturing | 600 | $258M | Australia | Maintenance Experts | MEX CMMS | Computerized Maintenance Management (CMMS) | 2020 | n/a |
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Manufacturing | 60 | $7M | Australia | Maintenance Experts | MEX CMMS | Computerized Maintenance Management (CMMS) | 2019 | n/a |
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Oil, Gas and Chemicals | 200 | $30M | Australia | Maintenance Experts | MEX CMMS | Computerized Maintenance Management (CMMS) | 2020 | n/a |
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Utilities | 3900 | $9.7B | Australia | Maintenance Experts | MEX CMMS | Computerized Maintenance Management (CMMS) | 2022 | n/a |
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Oil, Gas and Chemicals | 623 | $150M | Australia | Maintenance Experts | MEX CMMS | Computerized Maintenance Management (CMMS) | 2020 | n/a |
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Buyer Intent: Companies Evaluating MEX CMMS
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