Quapaw, 74363, OK,
United States
Downstream Casino Resort Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Downstream Casino Resort and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Downstream Casino Resort employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Downstream Casino Resort has purchased the following applications: CPI Easitrax Connect for Payment Processing in 2020, UKG Workforce Central HR (ex Kronos Workforce HR) for Core HR in 2015, RestaurantConnect for Restaurant Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Downstream Casino Resort is running and its propensity to invest more and deepen its relationship with Crane Payment Innovations , UKG , RestaurantConnect or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Downstream Casino Resort revenues, which have grown to $185.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Downstream Casino Resort intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Crane Payment Innovations | Legacy | CPI Easitrax Connect | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, Downstream Casino Resort deployed CPI Easitrax Connect in the Payment Processing category to enable mobile cashless payments directly at slot machines across its Oklahoma floor. The CPI Easitrax Connect implementation focused on live telemetry and payment instrumentation to support slot-floor finance and operations.
The deployment incorporated Bluetooth connectivity and SC Advance validators mounted on machines to capture cashless transactions and to emit live machine and payment-device alerts. System capabilities implemented include real time payment event streaming, device health alerting, and machine level transaction visibility aligned with standard payment processing workflows.
Operational coverage centered on slot-floor finance and operations in Oklahoma, with system feeds routed to operational teams to inform drop scheduling and field maintenance. Governance and process adjustments were framed around operational efficiency and guest experience improvement, shifting drop planning and maintenance triggers to be data driven based on live device alerts.
As implemented, CPI Easitrax Connect provided live data to optimize drops and maintenance scheduling and to support slot-floor operational decision making, positioning payment processing and device monitoring as a continuous operational input rather than a periodic manual process.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central HR (ex Kronos Workforce HR) | Core HR | HCM | n/a | 2015 | 2015 |
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Payroll | HCM |
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2015 | 2015 |
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Recruiting | HCM |
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2015 | 2015 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RestaurantConnect | Legacy | RestaurantConnect | Restaurant Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Downstream Casino Resort implemented RestaurantConnect to manage restaurant reservations within its Restaurant Management environment. The RestaurantConnect implementation centralized reservation intake for PBX operators and reservations staff, aligning the Restaurant Management application with customer service workflows.
Operators used RestaurantConnect to make and confirm restaurant reservations while hotel and group reservations continued to be processed through LMS software, and daily, weekly, and monthly reports were compiled in Word and Excel. Staff and guest communication remained routed through Outlook, creating an operational integration point between RestaurantConnect reservation activity and email based guest communications. Configuration emphasis included reservation intake, table and seating management, and confirmation messaging to support front of house and customer service teams.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Loyalty | CRM |
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2024 | 2024 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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