Las Vegas, 89101, NV,
United States
Downtown Grand Hotel & Casino Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Downtown Grand Hotel & Casino and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Downtown Grand Hotel & Casino employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Downtown Grand Hotel & Casino has purchased the following applications: BirchStreet AP 3-Way Auto-Match for AP Automation in 2014, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2014, Ruby Live Chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Downtown Grand Hotel & Casino is running and its propensity to invest more and deepen its relationship with BirchStreet Systems , Microsoft , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Downtown Grand Hotel & Casino revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Downtown Grand Hotel & Casino intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BirchStreet Systems | Legacy | BirchStreet AP 3-Way Auto-Match | AP Automation | ERP Financial Management | n/a | 2014 | 2014 |
In 2014, Downtown Grand Hotel & Casino implemented BirchStreet AP 3-Way Auto-Match as part of a cloud-based procure-to-pay deployment to consolidate purchasing, inventory and accounts payable workflows. The implementation included the BirchStreet AP 3-Way Auto-Match capability within the AP Automation category and was delivered alongside eProcurement, Inventory Control and Recipe Management System modules to support hotel and casino purchasing needs.
The deployment was organized as a cloud-based procure-to-pay platform, configured to replace paper purchase orders with electronic approval workflows, buyer alerts and supplier punch-out cataloging. Functional capabilities implemented include online catalogs and punch-out checkout, approval routing with system alerts, RFQ bidding workflows, perpetual inventory updates, color-coded par level alerts and three-way matching of purchase orders, receipts and invoices through BirchStreet AP 3-Way Auto-Match.
Integration scope explicitly included a systems-level connection into Downtown Grand’s M3 ERP system to streamline check runs and accounting entries, enabling AP accruals and month-end reporting to flow into the property ledger. Operational coverage extended across the Purchasing department, Food and Beverage operations, and accounting for both the hotel and casino entities, with separate logins and access controls to reflect different business licenses and reporting requirements.
Governance and process changes were anchored by the Director of Purchasing acting as system Administrator and Super User, who enforced approval thresholds, budget visibility and receiving controls. Reported outcomes cited in the implementation include elimination of manual paper purchase orders, streamlined purchase order flow, time savings from three-way automatching, improved on-hand inventory accuracy and faster check processing through the M3 ERP integration, with reporting used for AP accruals and inventory adjustments.
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ERP Financial | ERP Financial Management |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Event Management | Collaboration |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Manufacturing ERP | ERP Services and Operations |
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2014 | 2014 |
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Reservation and Booking Management | ERP Services and Operations |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2019 | 2019 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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