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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

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Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Downtown Grand Hotel & Casino Tech Stack and Enterprise Applications

Downtown Grand Hotel & Casino ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
BirchStreet Systems Legacy BirchStreet AP 3-Way Auto-Match AP Automation ERP n/a 2014 2014
In 2014, Downtown Grand Hotel & Casino implemented BirchStreet AP 3-Way Auto-Match as part of a cloud-based procure-to-pay deployment to consolidate purchasing, inventory and accounts payable workflows. The implementation included the BirchStreet AP 3-Way Auto-Match capability within the AP Automation category and was delivered alongside eProcurement, Inventory Control and Recipe Management System modules to support hotel and casino purchasing needs. The deployment was organized as a cloud-based procure-to-pay platform, configured to replace paper purchase orders with electronic approval workflows, buyer alerts and supplier punch-out cataloging. Functional capabilities implemented include online catalogs and punch-out checkout, approval routing with system alerts, RFQ bidding workflows, perpetual inventory updates, color-coded par level alerts and three-way matching of purchase orders, receipts and invoices through BirchStreet AP 3-Way Auto-Match. Integration scope explicitly included a systems-level connection into Downtown Grand’s M3 ERP system to streamline check runs and accounting entries, enabling AP accruals and month-end reporting to flow into the property ledger. Operational coverage extended across the Purchasing department, Food and Beverage operations, and accounting for both the hotel and casino entities, with separate logins and access controls to reflect different business licenses and reporting requirements. Governance and process changes were anchored by the Director of Purchasing acting as system Administrator and Super User, who enforced approval thresholds, budget visibility and receiving controls. Reported outcomes cited in the implementation include elimination of manual paper purchase orders, streamlined purchase order flow, time savings from three-way automatching, improved on-hand inventory accuracy and faster check processing through the M3 ERP integration, with reporting used for AP accruals and inventory adjustments.
ERP Financial ERP 2018 2018
Downtown Grand Hotel & Casino HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
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Live
Insight
ADP Legacy ADP Recruiting Recruiting, Applicant Tracking System HCM n/a 2014 2014
In 2014 Downtown Grand Hotel & Casino implemented ADP Recruiting as its external applicant tracking platform. ADP Recruiting, classified as a Recruiting,Applicant Tracking System, was embedded on the hotel and casino public career site to centralize job postings and capture inbound candidate applications for hospitality and gaming roles across the property. The deployment focused on standard ATS capabilities including online job posting, job requisition handling, candidate profile capture, resume parsing, interview scheduling, offer workflow facilitation, and basic reporting to support Talent Acquisition and HR operational processes. ADP Recruiting was configured to operate as the primary candidate intake channel on the Downtown Grand career site, and governance centered on HR and hiring manager approval workflows and role-based access to candidate pipelines.
Downtown Grand Hotel & Casino ERP Services and Operations
Vendor
Previous System
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Category
Market
VAR/SI
When
Live
Insight
Infor Legacy Infor M3 Manufacturing ERP ERP Services and Operations n/a 2014 2014
In 2014 Downtown Grand Hotel & Casino implemented Infor M3 as its Manufacturing ERP to support back office accounting and operational control for the newly renovated property. The Infor M3 deployment was paired with a cloudbased BirchStreet procure to pay platform to address purchasing, inventory and food and beverage workflows at go live. The BirchStreet implementation included eProcurement, AP Automation, Inventory Control and Recipe Management modules, with configured approval workflows, online catalogs and supplier punch out capabilities. Functional automation features implemented included threshold alerts for reordering, color coded par level monitoring, perpetual inventory updates, and three way automatching that ties purchase orders, receipts and invoices together for AP processing. Integration work connected the cloud BirchStreet procure to pay platform into Infor M3 for invoice processing, check cutting and inventory asset account updates, enabling automatic updates to on hand costs and supporting AP accruals and month end reporting. Operational coverage spanned purchasing, accounts payable, food and beverage and finance, and the combined solution was used across both hotel and casino entities, with separate logins and access controls to support distinct licensing and regulatory reporting needs. Governance and process changes centered on a centralized purchasing function led by the Director of Purchasing, who served as administrator and super user, with new approval notifications, RFQ and bidding workflows and drill down budget and invoice visibility for department managers. Explicit outcomes documented in the deployment include elimination of paper purchase orders, streamlined approval and receiving processes, faster check cutting via integration with Infor M3 and improved internal controls and reporting visibility.
Reservation and Booking Management ERP Services and Operations 2019 2019
Downtown Grand Hotel & Casino AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Chatbots and Conversational AI AI-Powered Application 2021 2021
Downtown Grand Hotel & Casino Collaboration
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Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2015 2015
Event Management Collaboration 2020 2020
Downtown Grand Hotel & Casino CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2019 2019
Downtown Grand Hotel & Casino PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
Downtown Grand Hotel & Casino IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2020 2020
Downtown Grand Hotel & Casino CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2020 2020

IT Decision Makers and Key Stakeholders at Downtown Grand Hotel & Casino

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Downtown Grand Hotel & Casino Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Downtown Grand Hotel & Casino IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Downtown Grand Hotel & Casino digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Downtown Grand Hotel & Casino Technographics
Downtown Grand Hotel & Casino is a Leisure and Hospitality organization based in United States, with around 1000 employees and annual revenues of $200.0 million.
Downtown Grand Hotel & Casino operates a diverse technology stack with applications such as BirchStreet AP 3-Way Auto-Match, ADP Recruiting and Infor M3, covering areas like AP Automation, Recruiting, Applicant Tracking System and Manufacturing ERP.
Downtown Grand Hotel & Casino has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as BirchStreet Systems, ADP and Infor.
Downtown Grand Hotel & Casino recently adopted applications including Ruby Live Chat in 2021, Seat Engine in 2020 and Twilio Sendgrid in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Downtown Grand Hotel & Casino’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Downtown Grand Hotel & Casino’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Downtown Grand Hotel & Casino technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.