DPD UK Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by DPD UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15000 DPD UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DPD UK has purchased the following applications: Huawei Cloud for Application Hosting and Computing Services in 2000, Algolia Search for Application, Web and Enterprise Search in 2020, Salesforce Force.com for Apps Development in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DPD UK is running and its propensity to invest more and deepen its relationship with Huawei Enterprise , Algolia , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DPD UK revenues, which have grown to $2.10 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DPD UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Huawei Enterprise | Legacy | Huawei Cloud | Application Hosting and Computing Services | IaaS | n/a | 2000 | 2000 | ||
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2020 | 2020 |
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Force.com | Apps Development | PaaS | n/a | 2018 | 2018 | In 2018, DPD UK implemented Salesforce Force.com as an Apps Development platform to provide a configurable, cloud-native application layer that functions as a core business tool across its UK operations. The deployment emphasized declarative customization and platform configuration rather than heavy coding, aligning with Force.com architecture that supports multi-tenant cloud hosting and point-and-click automation for enterprise workflows. Configuration and functional modules included standard declarative capabilities such as workflows and approvals, assignment rules, formula fields, custom fields, record types and page layouts, plus plug-ins sourced from the AppExchange. Operational responsibilities covered user account maintenance, profiles, roles and permission sets, building and maintaining reporting and dashboard suites, and acting as second-line support to a growing user population. The implementation integrated bespoke elements through collaboration with third-party vendors and internal development teams to deliver custom functionality where declarative features were insufficient, while keeping routine enhancements within administrative and declarative controls. The program operated from DPD UK head office in Smethwick in the West Midlands, supporting broad business functions through Salesforce Force.com and enabling targeted administrator permissions for a select group of internal users. Governance and process changes centered on knowledge transfer and operational readiness, with formal handoffs to senior managers for cascading training, regular internal system audits, and preparation for platform upgrades. Ongoing professional development of in-house Salesforce certifications and the establishment of audit and permission processes framed the governance model for continued management of the Apps Development platform. |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2020 | 2020 |
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Call Center | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2016 | 2016 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Candidate Relationship Management | HCM |
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2023 | 2023 |
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Core HR | HCM |
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2022 | 2022 |
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Payroll | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2022 | 2022 |
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Workforce Management | HCM |
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2017 | 2017 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Collaboration | Collaboration |
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2013 | 2013 |
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Collaboration | Collaboration |
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2017 | 2017 |
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PBX, VoiP and Phone Systems | Collaboration |
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2018 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Computer Aided Dispatch | ERP Services and Operations |
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2010 | 2010 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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ERP Financial | ERP Financial Management |
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2015 | 2015 |
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ERP Financial | ERP Financial Management |
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2015 | 2015 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Returns Management | SCM |
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2024 | 2024 |
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Route Accounting | SCM |
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2010 | 2010 |
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Transportation Management | SCM |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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