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● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

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● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

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● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

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● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

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● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

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● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

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● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

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Draken International
Location
3330 Flightline Dr,
Lakeland, 33811, FL,
United States
Website
https://www.drakenintl.com/
Phone
1 863-644-1832
Artw industry
Aerospace and Defense
Employee
Revenue

Draken International Technographics

Draken International Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Draken International and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Draken International employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Draken International has purchased the following applications: Ramco Aviation Crew Scheduling for Workforce Scheduling in 2021, Slack Connect for Collaboration in 2022, Zendesk Service for Customer Support in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Draken International is running and its propensity to invest more and deepen its relationship with Ramco Systems , Salesforce , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Draken International revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Draken International intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Draken International Tech Stack and Enterprise Applications

Draken International HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Ramco Systems Legacy Ramco Aviation Crew Scheduling Workforce Scheduling HCM n/a 2021 2022
In 2021, Draken International announced a contract with Ramco Systems to deploy Ramco Aviation Crew Scheduling as part of a broader Ramco Aviation M&E MRO Suite implementation. The engagement explicitly targeted Draken’s global defense and ADAIR operations and positions Ramco Aviation Crew Scheduling within the Workforce Scheduling category to support flight operations and crew management needs. The implementation scope covered Maintenance, Supply Chain Management, Safety and Flight Operations, with Flight Operations listed as part of the press release scope and therefore use of crew scheduling inferred as a core capability. Ramco Aviation Crew Scheduling was configured alongside MRO modules to enable crew rostering, duty time management, schedule conflict detection, and alignment of crew availability with maintenance windows, consistent with standard Workforce Scheduling functionality. Operational coverage extended across Draken’s global sites supporting Safety and Flight Operations teams, with the suite instrumenting real-time dashboards to surface crew availability and mission readiness indicators. The configuration emphasized integration across the M&E MRO Suite modules to allow scheduling data to inform maintenance planning and supply chain activity, improving operational coordination between flight and engineering functions. The contract was announced in 2021 with an estimated live deployment following in 2022, and governance work focused on centralized scheduling policies and workflow orchestration between flight operations, maintenance control, and supply chain teams. The stated objectives were to improve mission readiness and provide real-time operational dashboards, with rollout and policy alignment described as key components of the implementation plan.
Draken International Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Slack Connect Collaboration Collaboration n/a 2022 2022
Draken International CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Service Customer Support CRM n/a 2021 2021
Draken International PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2019 2019
Draken International IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Draken International

First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts

Apps Being Evaluated by Draken International Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Draken International IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Draken International digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Draken International Technographics
Draken International is a Aerospace and Defense organization based in United States, with around 10 employees and annual revenues of $1.0 million.
Draken International operates a diverse technology stack with applications such as Ramco Aviation Crew Scheduling, Slack Connect and Zendesk Service, covering areas like Workforce Scheduling, Collaboration and Customer Support.
Draken International has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Ramco Systems, Salesforce and Zendesk.
Draken International recently adopted applications including Slack Connect in 2022, Ramco Aviation Crew Scheduling in 2021 and Zendesk Service in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Draken International’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Draken International’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Draken International technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.