Bristol, BS5 0DA,
United Kingdom
Driver and Vehicle Standards Agency Technographics
Driver and Vehicle Standards Agency Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Driver and Vehicle Standards Agency and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4600 Driver and Vehicle Standards Agency employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Driver and Vehicle Standards Agency has purchased the following applications: SAP S/4 HANA for ERP Financial in 2018, Bodet Kelio Time and Attendance for Time and Attendance in 2013, Ruby Live Chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Driver and Vehicle Standards Agency is running and its propensity to invest more and deepen its relationship with SAP , Bodet Software , Flexi Time Planner or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Driver and Vehicle Standards Agency revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Driver and Vehicle Standards Agency intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Driver and Vehicle Standards Agency Tech Stack and Enterprise Applications
Driver and Vehicle Standards Agency ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP ERP ECC 6.0 | SAP S/4 HANA | ERP Financial | ERP | Arvato | 2018 | 2019 |
Driver and Vehicle Standards Agency (DVSA) in 2018 implemented SAP S/4 HANA as its new ERP Financial application to replace SAP ERP ECC 6.0, positioning the Department for Transport as the pathfinder for a central S/4HANA finance platform. Arvato was retained as the system integrator to transfer the centre’s two ERP systems, Agresso and SAP, onto a cloud-hosted technology platform and to continue providing back-office shared-service support from its Swansea site through 2023. The deployment centralized finance processing and back-office functions across the DfT and its executive agencies (DVLA, MCA, VCA and DVSA), with S/4HANA serving as the core finance ledger and transactional engine. The programme also expanded operational access by enabling civil servants to handle administrative processes from their own mobile devices in addition to government-supplied hardware.
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Driver and Vehicle Standards Agency HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bodet Software | Legacy | Bodet Kelio Time and Attendance | Time and Attendance | HCM | n/a | 2013 | 2013 |
In 2013, Driver and Vehicle Standards Agency implemented Bodet Kelio Time and Attendance, selecting the Time and Attendance application to manage workforce attendance and improve punctuality across its approximately 4,600 employees in the United Kingdom. Bodet Kelio Time and Attendance was configured as a centralized attendance platform, consolidating clocking events, shift schedules, and absence records into a single system of record for HR and operational managers. The deployment prioritized operational staff use cases and punctuality monitoring to address attendance consistency across agency locations.
Functional modules implemented included automated time capture, roster and shift management, absence tracking, and analytical reporting to support punctuality initiatives and day to day attendance governance. The implementation embedded attendance data into HR workflows for policy enforcement and manager reporting, standardizing processes for time capture and absence approval. Reported outcomes included improved punctuality and more consistent attendance management driven by the Bodet Kelio Time and Attendance deployment.
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Time and Attendance | HCM |
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2015 | 2015 |
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Driver and Vehicle Standards Agency AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Driver and Vehicle Standards Agency implemented Ruby Live Chat on its public website to provide conversational support to citizens. The deployment is an instance of Chatbots and Conversational AI and was provisioned as an embedded web chat interface to handle inbound public inquiries and initial triage of requests.
Ruby Live Chat was configured as a front-end chat widget offering automated greetings, scripted responses, session-based conversation tracking and real-time handoff to human agents, in line with capabilities typical for Chatbots and Conversational AI. The implementation emphasized web-based availability and conversational workflows for customer service and digital engagement, with session logging to support continuity of citizen interactions.
Operational ownership sits with the agency’s public-facing service teams and digital channels team, who manage chat routing, content scripts and escalation rules. The rollout focused on website coverage for citizen support and included governance around conversational workflow management and agent handoff procedures to align the Ruby Live Chat deployment with existing public service processes.
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Driver and Vehicle Standards Agency CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2017 | 2017 |
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Driver and Vehicle Standards Agency ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2022 | 2022 |
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Driver and Vehicle Standards Agency IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Driver and Vehicle Standards Agency CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2018 | 2018 |
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Identity and Access Management (IAM) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Driver and Vehicle Standards Agency
Apps Being Evaluated by Driver and Vehicle Standards Agency Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||