AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Drones Etc. Tech Stack and Enterprise Applications

Drones Etc. ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
PayPal Legacy PayPal Enterprise Payment Processing ERP n/a 2015 2015
In 2015, Drones Etc. implemented PayPal Enterprise as its Payment Processing solution, integrating PayPal Enterprise into the company website checkout to handle customer payments. The implementation focused on the public e-commerce storefront at https://www.dronesetc.com and aligned payment capture with order entry for the small United States aerospace and defense firm with ten employees and reported revenue near 15 million USD. The deployment leveraged Payment Processing capabilities typical of enterprise PayPal offerings, including a hosted checkout experience and API-based payment gateway for card and PayPal transactions, merchant settlement configuration, and built-in fraud screening and dispute handling workflows. Configuration centered on checkout workflow orchestration, payment authorization and capture sequencing, and settlement routing to the merchant account. Operational scope covered e-commerce, finance, and customer service functions, with order-to-cash and reconciliation processes adjusted to accommodate PayPal Enterprise settlement cycles and chargeback procedures. Implementation and operational ownership were managed internally through product and finance stakeholders, with the integration executed in the website codebase to centralize payment processing on the PayPal Enterprise platform.
Drones Etc. AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2014 2014
In 2014, Drones Etc. implemented Zendesk Chat as its embedded web messaging channel, classifying the deployment within the Chatbots and Conversational AI category. The Zendesk Chat implementation is executed as a cloud hosted chat widget embedded on the company website via a client side script, enabling real time messaging, visitor presence indicators, and canned response workflows that are typical for conversational support tools. The Zendesk Chat console appears to serve as the central management plane for live sessions and transcript retention, reflecting a lightweight SaaS architecture appropriate for a 10 person organization. Operational scope centers on customer support and online sales interactions, with agents using Zendesk Chat to handle inbound inquiries and maintain conversational histories. Governance and process controls are implemented through platform level configuration, agent accounts, and standardized canned messages to ensure consistent responses and basic routing and escalation inside the chat console. The observable integration footprint is limited to site level embedding on the public website, with no additional backend system integrations explicitly documented in the available source.
Drones Etc. Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2017 2017
In 2017, Drones Etc. implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The company references Google Workspace on its website, which indicates organization wide adoption for business email and cloud productivity. Deployment is cloud native SaaS hosted by Google, provisioned against the company domain and administered centrally through the Google Admin console, providing a single tenant domain management model. Functional capabilities in use align with standard Collaboration workflows and include cloud email, calendar, Drive storage, real time document co authoring with Docs and Sheets, and conferencing via Meet. Operational scope covers the full employee base at the small company and supports core business functions such as communications, document management, and project coordination, with governance focused on domain level account provisioning and centralized access controls typical of Google Workspace deployments for small teams.
Drones Etc. eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce Fraud Protection eCommerce 2017 2017
eCommerce eCommerce 2017 2017
Product Review Management eCommerce 2015 2015
Drones Etc. CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Center CRM 2015 2015
Customer Loyalty CRM 2015 2015
Customer Support CRM 2020 2020
Digital Advertising Platform CRM 2014 2014
Digital Advertising Platform CRM 2015 2015
Marketing Automation CRM 2014 2014
Drones Etc. IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2015 2015

IT Decision Makers and Key Stakeholders at Drones Etc.

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Drones Etc. Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Drones Etc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Drones Etc. digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Drones Etc. Technographics
Drones Etc. is a Aerospace and Defense organization based in United States, with around 10 employees and annual revenues of $15.0 million.
Drones Etc. operates a diverse technology stack with applications such as PayPal Enterprise, Zendesk Chat and Google Workspace (Formerly Google G-Suite), covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
Drones Etc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as PayPal, Zendesk and Google.
Drones Etc. recently adopted applications including Zendesk Service in 2020, Cloudflare CDN in 2019 and Google Workspace (Formerly Google G-Suite) in 2017, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Drones Etc.’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Drones Etc.’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Drones Etc. technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.