Salt Lake City, 84104, UT,
United States
Drones Etc. Technographics
Drones Etc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Drones Etc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Drones Etc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Drones Etc. has purchased the following applications: PayPal Enterprise for Payment Processing in 2015, Zendesk Chat for Chatbots and Conversational AI in 2014, Google Workspace (Formerly Google G-Suite) for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Drones Etc. is running and its propensity to invest more and deepen its relationship with PayPal , Zendesk , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Drones Etc. revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Drones Etc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Drones Etc. Tech Stack and Enterprise Applications
Drones Etc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayPal | Legacy | PayPal Enterprise | Payment Processing | ERP | n/a | 2015 | 2015 |
In 2015, Drones Etc. implemented PayPal Enterprise as its Payment Processing solution, integrating PayPal Enterprise into the company website checkout to handle customer payments. The implementation focused on the public e-commerce storefront at https://www.dronesetc.com and aligned payment capture with order entry for the small United States aerospace and defense firm with ten employees and reported revenue near 15 million USD.
The deployment leveraged Payment Processing capabilities typical of enterprise PayPal offerings, including a hosted checkout experience and API-based payment gateway for card and PayPal transactions, merchant settlement configuration, and built-in fraud screening and dispute handling workflows. Configuration centered on checkout workflow orchestration, payment authorization and capture sequencing, and settlement routing to the merchant account.
Operational scope covered e-commerce, finance, and customer service functions, with order-to-cash and reconciliation processes adjusted to accommodate PayPal Enterprise settlement cycles and chargeback procedures. Implementation and operational ownership were managed internally through product and finance stakeholders, with the integration executed in the website codebase to centralize payment processing on the PayPal Enterprise platform.
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Drones Etc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
In 2014, Drones Etc. implemented Zendesk Chat as its embedded web messaging channel, classifying the deployment within the Chatbots and Conversational AI category. The Zendesk Chat implementation is executed as a cloud hosted chat widget embedded on the company website via a client side script, enabling real time messaging, visitor presence indicators, and canned response workflows that are typical for conversational support tools. The Zendesk Chat console appears to serve as the central management plane for live sessions and transcript retention, reflecting a lightweight SaaS architecture appropriate for a 10 person organization.
Operational scope centers on customer support and online sales interactions, with agents using Zendesk Chat to handle inbound inquiries and maintain conversational histories. Governance and process controls are implemented through platform level configuration, agent accounts, and standardized canned messages to ensure consistent responses and basic routing and escalation inside the chat console. The observable integration footprint is limited to site level embedding on the public website, with no additional backend system integrations explicitly documented in the available source.
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Drones Etc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Drones Etc. implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The company references Google Workspace on its website, which indicates organization wide adoption for business email and cloud productivity. Deployment is cloud native SaaS hosted by Google, provisioned against the company domain and administered centrally through the Google Admin console, providing a single tenant domain management model.
Functional capabilities in use align with standard Collaboration workflows and include cloud email, calendar, Drive storage, real time document co authoring with Docs and Sheets, and conferencing via Meet. Operational scope covers the full employee base at the small company and supports core business functions such as communications, document management, and project coordination, with governance focused on domain level account provisioning and centralized access controls typical of Google Workspace deployments for small teams.
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Drones Etc. eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce Fraud Protection | eCommerce |
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2017 | 2017 |
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eCommerce | eCommerce |
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2017 | 2017 |
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Product Review Management | eCommerce |
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2015 | 2015 |
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Drones Etc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2015 | 2015 |
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Customer Loyalty | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Drones Etc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Drones Etc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Drones Etc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||