Dsb Technographics
Dsb Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dsb and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6047 Dsb employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dsb has purchased the following applications: Microsoft 365 for Collaboration in 2015, Hotjar for Customer Experience in 2021, AppDynamics APM for Application Performance Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dsb is running and its propensity to invest more and deepen its relationship with Microsoft , Mopinion , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dsb revenues, which have grown to $1.55 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dsb intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dsb Tech Stack and Enterprise Applications
Dsb Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Dsb implemented Microsoft 365 as its primary Collaboration platform, establishing a cloud-centric productivity layer referenced on Dsb's public website. Microsoft 365 is deployed to provide enterprise collaboration and content services across the company.
The deployment leverages Microsoft 365 capabilities such as cloud email, document collaboration, SharePoint-based intranet pages and team communication features native to the Microsoft 365 suite, enabling centralized content publishing and employee collaboration. OneDrive and Exchange Online style services are used for file storage and mail, while SharePoint elements are surfaced on the public website to support employee access to published resources. The Microsoft 365 suite is the central integration point for content and internal collaboration workflows.
Operational coverage emphasizes corporate communications and internal collaboration across Dsb's functions in Denmark, with central IT administering the Microsoft 365 tenant, managing access control and enforcing governance policies. The presence of Microsoft 365 on the website indicates integration between the public web presence and the enterprise collaboration layer, supporting authenticated access to collaboration resources and published content.
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Survey and Questionnaire | Collaboration |
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2020 | 2020 |
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Dsb CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, Dsb implemented Hotjar to support Customer Experience on its public website. The initial deployment centered on embedding the Hotjar tracking snippet across customer-facing pages to capture in-browser behavioral signals and session-level interaction data. Hotjar was configured as the primary qualitative web analytics tool for digital teams to observe real user journeys on the site.
Configuration emphasized Customer Experience capabilities including session recordings, heatmaps, funnel and form analytics, and on-page feedback widgets for collecting customer sentiment. The implementation used event tagging and user segmentation to surface common friction points, and Hotjar recordings were instrumented to validate UX and product hypotheses. Deployment relied on client-side JavaScript instrumentation to collect mouse, scroll and click interactions consistent with web behavior analytics.
Operational scope covered the corporate website and digital booking flows, with access provisioned to UX designers, digital product managers and customer service analysts for qualitative analysis. Governance incorporated consent-aware deployment and front-end consent gating for data capture, plus role-based access controls for session recordings to align with regional privacy expectations. The Dsb Hotjar Customer Experience configuration centralized qualitative web analytics to inform product decisions and support workflows.
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2023 | 2023 |
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Dsb ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AppDynamics | Legacy | AppDynamics APM | Application Performance Management | ITSM | n/a | 2018 | 2018 |
In 2018 Dsb implemented AppDynamics APM to instrument its public website and digital service stack as part of its Application Performance Management strategy. The deployment includes AppDynamics Business iQ on their website, providing business transaction visibility directly tied to user journeys and web checkout flows.
AppDynamics APM was configured with application agents and Business iQ dashboards to capture end to end transaction tracing, real user monitoring, and application tier performance metrics. Configuration emphasized transaction snapshotting, dynamic baselining and alerting, and dashboarding for both technical telemetry and business event correlation.
Operational coverage focused on the web channel and supporting application tiers, with the tooling embedded into IT operations, DevOps and digital channels teams to centralize monitoring and incident adjudication. Governance centered on shared dashboards and incident workflows that route performance anomalies to developer and operations queues, enabling continuous instrumentation of the website and ongoing release monitoring.
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Dsb IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Dsb Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Physical Access Control System | Physical Security |
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2020 | 2020 |
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Video Surveillance System | Physical Security |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Dsb
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Dsb Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Dsb IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Dsb digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Dsb Technographics
Dsb is a Transportation organization based in Denmark,
with around 6047 employees and annual revenues of $1.55 billion.
Dsb operates a diverse technology stack with applications such as
Microsoft 365, Hotjar and AppDynamics APM,
covering areas like Collaboration, Customer Experience and Application Performance Management.
Dsb has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Contentsquare and AppDynamics.
Dsb recently adopted applications including
Puzzel Speech Analytics in 2023, Microsoft Azure Front Door in 2022 and Microsoft Azure CDN in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Dsb’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Dsb’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Dsb technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.