DSL Canada Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by DSL Canada and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 DSL Canada employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DSL Canada has purchased the following applications: IFS ERP for ERP Financial in 2023, IFS Cloud FSM for Field Service Management in 2023, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DSL Canada is running and its propensity to invest more and deepen its relationship with IFS , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DSL Canada revenues, which have grown to $36.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DSL Canada intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IFS | Legacy | IFS ERP | ERP Financial | ERP Financial Management | n/a | 2023 | 2023 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IFS | Legacy | IFS Cloud FSM | Field Service Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, DSL Canada implemented IFS Cloud FSM in the Field Service Management category to formalize service workflows alongside manufacturing, finance and supply chain operations. The deployment was executed in the IFS Cloud domain using Configuration Repository and Integration Management CRIMs and Application Configuration Packages to manage rebasing and service release updates, establishing a cloud native architecture for configuration lifecycle control.
The implementation covered discrete modules for Manufacturing, Finance, FSM Service management and Supply Chain, and included configuration of custom pages, lobbies, workflows, events and event actions. Feature design work produced detailed functional specifications, process flow diagrams, wireframes and mockups to preserve backward compatibility while improving user interactions, and Business Requirement Documents were created to translate stakeholder needs into executable scope.
Integrations were implemented using RESTful API patterns to connect IFS Cloud FSM to external applications, and Power BI integration was used for reporting and dashboarding. Power BI deliverables included customized dashboards and reports that surfaced key performance indicators to support business planning and operational visibility, with the IFS Cloud FSM solution feeding service and transactional data into those visualizations.
Operational coverage was centered on Edmonton Alberta Canada with implementation activity performed on site, and the project role set included IFS ERP Specialist technical and functional consultants. The team prepared business process procedures, test scenarios and configuration and development documentation, and actively supported user acceptance testing to validate the configured solutions against business requirements.
Governance and rollout controls were anchored in BRD driven change control, documented test plans and structured UAT, with configuration rebasing and release handling defined through Application Configuration Packages. Workflow restructuring used event actions and automated event processing to enforce new operating procedures, and the program emphasized maintainable configuration and repeatable release processes for ongoing service management.
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Manufacturing Execution System | ERP Services and Operations |
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2023 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
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Collaboration | Collaboration |
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2022 | 2022 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Supply Chain Management | SCM |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Tag Management | CRM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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