AI Buyer Insights:

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

Dubai Airports
Location
Emirates Rd-Dubai South,
Dubai, x,
United Arab Emirates
Website
https://www.dubaiairports.ae/
Phone
971 4 224 5555
Artw industry
Transportation
Employee
Revenue

Dubai Airports Technographics

Dubai Airports Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Dubai Airports and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9000 Dubai Airports employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Dubai Airports has purchased the following applications: Oracle Cloud HCM Recruiting for Recruiting in 2019, IBM Maximo for Enterprise Asset Management in 2014, LiveAdmins Live Chat for Chatbots and Conversational AI in 2015 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Dubai Airports is running and its propensity to invest more and deepen its relationship with Oracle , UKG , IBM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Dubai Airports revenues, which have grown to $26.70 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dubai Airports intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Dubai Airports Tech Stack and Enterprise Applications

Dubai Airports HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Cloud HCM Recruiting Recruiting HCM n/a 2019 2019
In 2019, Dubai Airports deployed Oracle Cloud HCM Recruiting to support Recruiting and talent acquisition functions within HR. Oracle Cloud HCM Recruiting is surfaced through the corporate careers site, delivering candidate-facing application flows, requisition previews, and applicant tracking capabilities as part of the public recruitment experience. The implementation emphasized core Recruiting modules including requisition management, candidate application processing, interview and offer workflow orchestration, and role-based access controls configured for HR and hiring managers. Operational coverage centers on Dubai Airports talent acquisition teams and corporate hiring processes, with the Oracle Cloud HCM Recruiting instance configured to enforce approval workflows and governance controls for vacancies posted on the website.
Recruiting, Applicant Tracking System HCM 2011 2011
Workforce Management HCM 2017 2017
Dubai Airports ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IBM Legacy IBM Maximo Enterprise Asset Management ERP Services and Operations n/a 2014 2015
In 2014, Dubai Airports implemented IBM Maximo as an Enterprise Asset Management platform to support technical operations across mechanical, electrical, and civil departments. The deployment focused on operational asset governance, inventory control, and inspection workflows used by technical coordinators and the operations management team. IBM Maximo was used to document and manage inventory control and troubleshooting records, and to support quality assessment and work order related activities. Operational use included evaluating design specifications and hardware conformance for in-house and vendor-supplied electrical and mechanical components, and creating structured inspection and nonconformance documentation within the EAM processes. Operational coverage spanned coordination among mechanical, electrical, and civil departments, with the Technical Coordinator and Operations Manager leveraging IBM Maximo for cross-functional tasking. The implementation supported workforce analysis and gap reporting workflows, with regular communication to department leads to diagnose declining monthly performance and to drive corrective actions. Governance and process changes were evidence driven, with results and recommendations presented to leadership using advanced spreadsheets and presentations. Practical outcomes recorded during the implementation period include initiation and completion of inventory and troubleshooting documentation, with over 600 pending documents closed in two months, and routine contributions to employment and performance reporting.
Dubai Airports AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveAdmins Legacy LiveAdmins Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2015 2015
In 2015, Dubai Airports implemented LiveAdmins Live Chat on its public website. LiveAdmins Live Chat is deployed as a customer-facing Chatbots and Conversational AI solution, embedded as a web chat widget to support traveler queries, visitor information, and real-time digital engagement on the corporate site. The implementation emphasizes typical chat capabilities, including real-time messaging, automated response flows, agent-assisted handoff, session transcript capture, and reporting for operational visibility. Operational ownership is concentrated in customer service and digital experience functions, with the LiveAdmins Live Chat widget serving as the primary interface for online passenger interactions and web-based support workflows.
Dubai Airports Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Analytics and BI Analytics and BI 2024 2025
Dubai Airports Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2016 2016
Dubai Airports Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Enterprise Content Management Content Management 2011 2011
Web Content Management Content Management 2014 2014
Dubai Airports CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Advertising Platform CRM 2016 2016
Marketing Automation CRM 2014 2014
Marketing Automation CRM 2020 2020
Dubai Airports EPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
EPM EPM 2010 2011
Dubai Airports ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2014 2014
Dubai Airports IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2025 2025
Cloud Storage IaaS 2020 2020
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2021 2021
Dubai Airports CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Next Generation Firewall CyberSecurity 2024 2025
Dubai Airports Physical Security
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Physical Access Control System Physical Security 2013 2013

IT Decision Makers and Key Stakeholders at Dubai Airports

First Name Last Name Title Function Department Email Phone
Executive Vice President - Human Resources & Development VP HR
Head - Property Asset Management - Airfield & Logistics Director Supply Chain
Asset Stewardship Senior Manager Manager Operations
Planning &control Asset Reliability and Engineering Performance Manager Investment
Head of Programme Management Director Finance
Head of Utility Director Finance
Head of Facility Care - Facility Management Director Operations
Senior Manager - Facility Maintenance Manager Operations
Show All Contacts

Apps Being Evaluated by Dubai Airports Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Dubai Airports IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Dubai Airports digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Dubai Airports Technographics
Dubai Airports is a Transportation organization based in United Arab Emirates, with around 9000 employees and annual revenues of $26.70 billion.
Dubai Airports operates a diverse technology stack with applications such as Oracle Cloud HCM Recruiting, IBM Maximo and LiveAdmins Live Chat, covering areas like Recruiting, Enterprise Asset Management and Chatbots and Conversational AI.
Dubai Airports has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, IBM and LiveAdmins.
Dubai Airports recently adopted applications including VMware Cloud Foundation in 2025, Jaggaer One Spend Analysis in 2024 and VMware vDefend in 2024, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Dubai Airports’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Dubai Airports’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Dubai Airports technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.