Dubai, x,
United Arab Emirates
Dubai International Financial Centre Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Dubai International Financial Centre and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1564 Dubai International Financial Centre employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dubai International Financial Centre has purchased the following applications: SAP S/4 HANA for ERP Financial in 2016, SAP S/4 HANA - Flexible Real Estate Management (RE-FX) for Real Estate Property Management in 2016, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dubai International Financial Centre is running and its propensity to invest more and deepen its relationship with SAP , Salesforce , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dubai International Financial Centre revenues, which have grown to $228.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dubai International Financial Centre intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP ERP ECC 6.0 | SAP S/4 HANA | ERP Financial | ERP Financial Management | n/a | 2016 | 2017 |
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ERP Financial | ERP Financial Management |
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2016 | 2017 |
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ERP Financial | ERP Financial Management |
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2016 | 2017 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP ERP ECC 6.0 | SAP S/4 HANA - Flexible Real Estate Management (RE-FX) | Real Estate Property Management | ERP Services and Operations | n/a | 2016 | 2017 |
In 2016, Dubai International Financial Centre implemented SAP S/4 HANA - Flexible Real Estate Management (RE-FX) as its primary Real Estate Property Management platform, migrating from SAP ERP ECC 6.0. The S/4 HANA deployment centralized lease accounting and property financials within DIFC's corporate ERP footprint to align real estate contract flows with enterprise financial reporting.
The implementation encompassed SAP S/4 HANA - Flexible Real Estate Management (RE-FX) together with SAP FICO, Project Systems PS, and Treasury and Risk Management TRM modules. Configuration work focused on property master data, lease contract lifecycle workflows, contract accounting and valuation rules, rent and service charge billing routines, and automated accounting determination to push postings into the general ledger.
Integrations were implemented between RE-FX and FICO for financial postings, PS for project cost and revenue tracking on development and fit out projects, and TRM for treasury related settlement and financing workflows. Operational coverage included Real Estate Management, Finance, Project Management and Treasury teams at Dubai International Financial Centre in the United Arab Emirates, consolidating contract and financial processes under the Real Estate Property Management domain.
A SAP Certified S/4 HANA 1809 FICO/REFX/PS/TRM Consultant at Dubai International Financial Center provided subject matter and configuration expertise during the rollout, and governance was structured to centralize master data, lease accounting policy controls and change control for contract accounting. Process governance aligned approval workflows and accounting determination between Real Estate Property Management and corporate finance functions to enforce consistent posting and reconciliation practices.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2016 | 2016 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2020 | 2020 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2016 | 2017 |
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Supplier Relationship Management | Procurement |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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