Dublin Business School Technographics
Dublin Business School Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dublin Business School and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Dublin Business School employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dublin Business School has purchased the following applications: Benefex OneHub | Reward and Recognition for Employee Recognition and Rewards Management in 2019, Unit4 Student Management for Student Information in 2016, My Live Chat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dublin Business School is running and its propensity to invest more and deepen its relationship with Benefex, a Zellis Company , UNIT4 , My Live Chat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dublin Business School revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dublin Business School intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dublin Business School Tech Stack and Enterprise Applications
Dublin Business School HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Benefex, a Zellis Company | Legacy | Benefex OneHub | Reward and Recognition | Employee Recognition and Rewards Management | HCM | n/a | 2019 | 2019 |
In 2019 Dublin Business School implemented Benefex OneHub | Reward and Recognition to provide an Employee Recognition and Rewards Management capability accessible from its public employee portal at https://dbs.wrkit.com/login. The implementation is visible on the school website and targets the institution's approximately 500 employees in Ireland, positioning Benefex OneHub | Reward and Recognition as the centralized recognition entry point for staff.
The deployment uses core Employee Recognition and Rewards Management workflows such as configurable recognition nominations and approvals, points and balance management, a redeemable rewards catalog, and admin reporting dashboards, all consistent with standard SaaS delivery for this application class. Benefex OneHub | Reward and Recognition is configured to support branded portal experiences and administrative controls for HR to manage awards and catalog items.
Operational ownership sits with HR and People teams at Dublin Business School, covering staff engagement and rewards administration across academic and support functions. Governance is delivered through HR-managed policy settings and administrative role segregation within the platform, with communications routed through the school intranet and the branded portal to drive program adoption.
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Dublin Business School ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UNIT4 | Legacy | Unit4 Student Management | Student Information | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Dublin Business School implemented Unit4 Student Management to establish a centralized Student Information capability for the institution. The deployment positioned Unit4 Student Management as the institutional system of record for student lifecycle data for a 500-employee higher education provider in Ireland.
Configuration work focused on core student administration modules common to Student Information applications, including admissions and application processing, enrollment and registration, student records and transcripts, course scheduling and timetabling, assessment and grade capture, and tuition and billing configurations. The implementation included rule-based workflows for registrarial processes and configurable data models to align with academic structures and program catalogs.
Architecturally the solution was provisioned as a centralized student information platform serving administrative and academic workflows. The implementation emphasized data consolidation, single-source student master records, and process orchestration for intake through graduation, with role-based access controls and audit trails to support compliance and record integrity.
Operational rollout prioritized registry, admissions, student services, and academic administration as primary business functions impacted. Governance practices established included registrar-led stewardship, institutional process standardization, and staged functional cutovers with training and operational handover to central administration teams.
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Dublin Business School AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| My Live Chat | Legacy | My Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Dublin Business School implemented My Live Chat on its public website. The deployment uses My Live Chat as the primary Chatbots and Conversational AI solution to support web-based student engagement, enquiry capture, and initial triage for admissions and student services.
The My Live Chat implementation is delivered as a browser-based chat widget embedded across site pages, configured with scripted conversational flows, canned responses, and live agent escalation. Functional capabilities include session transcripts, presence-aware routing to live operators, and basic conversation state management to handle FAQs and contact capture.
Operational ownership is centered with the web team and student services, who maintain conversation scripts, intent mappings, and daily monitoring of chat queues. This arrangement positions My Live Chat as Dublin Business School's Chatbots and Conversational AI layer supporting front-line student services and website engagement, with governance focused on content updates and operating procedures for live agent handoffs.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Dublin Business School Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2015 | 2015 |
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Dublin Business School Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2010 | 2010 |
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Dublin Business School CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Dublin Business School ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2014 | 2014 |
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Dublin Business School IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2006 | 2006 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Dublin Business School CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Dublin Business School
Apps Being Evaluated by Dublin Business School Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||