Dunedin, 9016,
New Zealand
Dunedin City Council Technographics
Dunedin City Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dunedin City Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 848 Dunedin City Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dunedin City Council has purchased the following applications: Fusion5 ApprovalPlus Accounts Payable for AP Automation in 2014, FUSE Mobility for Field Service Management in 2019, ReadSpeaker Text to Speech for Natural Language Processing in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dunedin City Council is running and its propensity to invest more and deepen its relationship with Fusion5 , FieldForce4 , ReadSpeaker Holding or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dunedin City Council revenues, which have grown to $394.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dunedin City Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dunedin City Council Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fusion5 | Legacy | Fusion5 ApprovalPlus Accounts Payable | AP Automation | ERP Financial Management | Fusion5 | 2014 | 2014 |
In 2014, Dunedin City Council implemented Fusion5 ApprovalPlus Accounts Payable to automate invoice approvals and streamline municipal accounts payable operations, classified under the AP Automation category. The deployment was delivered by Fusion5 as vendor and implementation partner, and targeted a high-volume municipal finance environment in New Zealand.
The implementation focused on core AP Automation capabilities, including same-day invoice scanning and entry, automated invoice capture and data validation, configurable approval routing, and exception handling workflows to reduce manual touch points. Fusion5 ApprovalPlus Accounts Payable was configured to centralize approval flows and accelerate invoice throughput while preserving audit trails for municipal financial controls.
Operational coverage included the council finance and accounts payable teams, where the system enabled same-day processing of received invoices and shifted workload away from manual data-entry tasks. Governance changes emphasized standardized approval matrices and stepped approvals by department, embedding the application into existing AP controls and month-end posting routines.
Following the rollout, the council reduced its invoice approval turnaround from eight to ten days to about three days per month, and cut AP data-entry headcount by approximately 1.5 FTE, while enabling same-day scanning and entry of received invoices. These outcomes reflect the specific operational impacts reported after the Fusion5 ApprovalPlus Accounts Payable implementation.
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FieldForce4 | Legacy | FUSE Mobility | Field Service Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Dunedin City Council implemented FUSE Mobility as a Field Service Management application to capture field data for Animal Services and other field teams, moving paper-based inspection and incident records into mobile data collection. FUSE Mobility is used to capture structured forms, photographs, timestamps, and incident notes at point of service to support municipal field operations.
The deployment emphasizes mobile forms, offline data capture, configurable compliance checklists, and job-oriented field workflows that are typical of Field Service Management solutions, enabling field officers to complete inspections and incident workflows on handheld devices. Configuration appears aligned to inspection and evidence capture use cases for local government field work rather than broad enterprise ERP functions.
Operational coverage is centered on Animal Services within Dunedin City Council and extends to field-based local government operations, where vendor mobility materials including a Dunedin City Council Animal Services video illustrate on-the-ground usage. FieldForce4 documentation indicates that FUSE Mobility has been used to improve compliance tracking and response times for field crews as part of the councils move to digital field data capture.
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ReadSpeaker Holding | Legacy | ReadSpeaker Text to Speech | Natural Language Processing | AI-Powered Application | n/a | 2016 | 2016 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Event Management | Collaboration |
|
2021 | 2021 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Contract Lifecycle Management | Content Management |
|
2023 | 2023 |
|
|
|
|
|
Web Content Management | Content Management |
|
2018 | 2018 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Tag Management | CRM |
|
2019 | 2019 |
|
Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Procure to Pay | Procurement |
|
2013 | 2013 |
|
|
|
|
|
Supplier Relationship Management | Procurement |
|
2023 | 2023 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2025 | 2025 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2017 | 2017 |
|
IT Decision Makers and Key Stakeholders at Dunedin City Council
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Dunedin City Council Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||