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Dunelm Group
Location
Dunelm Store Support Centre, Watermead Business Park Leicester, Syston,
Leicester, LE7 1AD,
United Kingdom
Website
https://www.dunelm.com/
Phone
44 11 6264-4400
Artw industry
Retail
Employee
Revenue

Dunelm Group Technographics

Dunelm Group Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Dunelm Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12000 Dunelm Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Dunelm Group has purchased the following applications: SAP S/4 HANA for ERP Financial in 2019, Eploy Applicant Tracking System for Applicant Tracking System, Candidate Relationship Management in 2022, Tillpoint EPOS for Point Of Sale in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Dunelm Group is running and its propensity to invest more and deepen its relationship with SAP , Eploy , Edenred or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Dunelm Group revenues, which have grown to $2.25 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dunelm Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Dunelm Group Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP S/4 HANA ERP Financial ERP Financial Management n/a 2019 2019
ERP Financial ERP Financial Management 2014 2014
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Eploy Legacy Eploy Applicant Tracking System Applicant Tracking System, Candidate Relationship Management HCM n/a 2022 2022
Candidate Relationship Management HCM 2022 2022
Core HR HCM 2011 2011
Employee Recognition and Rewards Management HCM 2017 2017
HR Service Delivery HCM 2020 2020
Learning and Development HCM 2022 2022
Onboarding HCM 2022 2022
Payroll HCM 2011 2011
Payroll HCM 2016 2016
Time and Attendance HCM 2014 2014
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tillpoint Legacy Tillpoint EPOS Point Of Sale ERP Services and Operations n/a 2018 2018
In 2018 Dunelm Group implemented Tillpoint EPOS at its Grantham soft furnishings store, assigning sales colleagues to operate the system at checkout. Tillpoint EPOS is a Point Of Sale application used by frontline staff to process customer purchases and to act as the final point of contact in the retail transaction flow. The implementation emphasized core Point Of Sale capabilities, including transaction processing, cashier interface workflows, promotional pricing support in preparation for promotional activities, and inventory control workflows used during the annual stocktake. Operational scope was store level, focused on store sales and product department support during peak times and staff absence, with sales colleagues performing routine checkout, ad hoc departmental support, and EPOS-driven stocktake procedures under store-level operational governance.
Point Of Sale ERP Services and Operations 2022 2022
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Data Warehouse Analytics and BI 2015 2015
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2015 2015
Online Meeting Scheduling Collaboration 2020 2020
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application, Web and Enterprise Search Content Management 2019 2019
Digital Signing Content Management 2018 2018
Web Content Management Content Management 2020 2020
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2021 2021
eCommerce eCommerce 2019 2019
Personalization and Product Recommendations eCommerce 2018 2018
Personalization and Product Recommendations eCommerce 2022 2023
Product Information Management eCommerce 2020 2020
SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Warehouse Management SCM 2015 2015
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Center CRM 2023 2023
Call Center CRM 2023 2023
CRM CRM 2020 2020
Customer Data Platform CRM 2020 2020
Customer Engagement CRM 2014 2014
Customer Engagement CRM 2022 2023
Customer Experience CRM 2015 2015
Customer Experience CRM 2018 2018
Customer Support CRM 2018 2018
Digital Advertising Platform CRM 2017 2017
Marketing Automation CRM 2018 2018
Partner Relationship Management CRM 2018 2018
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Tag Management CRM 2020 2020
Tag Management CRM 2022 2022
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2017 2017
Application Performance Management ITSM 2019 2019
IT Service Management ITSM 2021 2021
IT Service Management ITSM 2020 2020
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2024 2024
Content Delivery Network IaaS 2015 2015
Content Delivery Network IaaS 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2015 2015
Secure Email Gateways (SEGs) CyberSecurity 2021 2021
IT Decision Makers and Key Stakeholders at Dunelm Group
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Dunelm Group Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Dunelm Group Technographics

Dunelm Group is a Retail organization based in United Kingdom, with around 12000 employees and annual revenues of $2.25 billion.

Dunelm Group operates a diverse technology stack with applications such as SAP S/4 HANA, Eploy Applicant Tracking System and Tillpoint EPOS, covering areas like ERP Financial, Applicant Tracking System, Candidate Relationship Management and Point Of Sale.

Dunelm Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP, Eploy and Tillpoint.

Dunelm Group recently adopted applications including Google Cloud Platform (GCP) in 2024, Vonage Fusion in 2023 and Vonage Omnichannel Contact Center in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Dunelm Group’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Dunelm Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Dunelm Group technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.