Duquesne Light
411 Seventh Avenue (6-1),
Pittsburgh, 15219, PA,
United States
Pittsburgh, 15219, PA,
United States
1 888-393-7100
Utilities
Duquesne Light Technographics
Duquesne Light Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Duquesne Light and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1700 Duquesne Light employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Duquesne Light has purchased the following applications: FIS Integrated Payables for AP Automation in 2017, SAP SuccessFactors Employee Central for Core HR in 2016, IBM Maximo for Enterprise Asset Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Duquesne Light is running and its propensity to invest more and deepen its relationship with FIS Global , Oracle , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Duquesne Light revenues, which have grown to $800.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Duquesne Light intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Duquesne Light Tech Stack and Enterprise Applications
Duquesne Light ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS Integrated Payables | AP Automation | ERP | n/a | 2017 | 2017 |
In 2017, Duquesne Light implemented FIS Integrated Payables as a targeted AP Automation solution supporting finance and treasury operations. FIS Integrated Payables was positioned to centralize accounts payable workflows and to interface with Duquesne Light Company finance systems within the broader Oracle Apps Utility Suite environment.
The implementation focused on AP Automation functional capabilities typical for the category, including electronic invoice capture and validation, payment orchestration and scheduling, supplier payment workflows, and automated posting into the utility accounting ledger. Configuration and module selection emphasized alignment with existing Oracle financials and utility billing cycles to preserve chart of accounts and period close discipline.
Integration workstreams were organized around the Oracle Apps Utility Suite integration surface and existing DLC finance and treasury processes, ensuring AP transaction and general ledger flows were reconciled with enterprise accounting. Technical architecture included service-level connections between the FIS Integrated Payables platform and DLC ERP financial interfaces, and integration testing was conducted to validate invoice-to-payment lifecycles and GL posting accuracy.
Governance was led by a Senior Program Manager contractor who provided strategic direction, vendor management, and coordination of complex work streams to align with Duquesne Light stakeholder objectives. Rollout emphasis was on finance and treasury teams, with phased deployment and stakeholder alignment to minimize operational disruption and preserve existing Oracle financial controls.
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ERP Financial | ERP |
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2017 | 2018 |
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Duquesne Light HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2016 | 2016 |
In 2016, Duquesne Light implemented SAP SuccessFactors Employee Central as its Core HR platform. The implementation centered on consolidating employee master data, position management, and self service capabilities to support HR and line manager processes across the utility.
The rollout included multiple SAP SuccessFactors modules, specifically Employee Central, Performance and Goals, Recruiting and Onboarding, Position Management, Employee Self Service and Manager Self Service. Configuration work focused on position structures, role based permission determination, data requirement definitions and completion of SAP SuccessFactors workbooks, while the HRIS and analytics lead provided business and technical direction to the implementation team.
Operational coverage spanned HR and IT teams, with the HRIS function acting as people systems architect to integrate HR, payroll, benefits and other systems related to managing people and contingent workers. The program included data conversion, migration planning, contingency planning and cutover orchestration, with the technical lead advising consultants on technical requirements and leading system development and testing with the HR team.
Governance and process restructuring were formalized through business process mapping from existing to new flows, project roadmaps for each module and phased rollout planning. Post implementation management responsibilities were established for prioritizing system changes, defect resolution and vendor upgrade coordination to support ongoing stabilization and continuous improvement of Core HR capabilities.
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Employee Self Service | HCM |
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2016 | 2016 |
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Learning and Development | HCM |
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2016 | 2016 |
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Onboarding | HCM |
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2016 | 2016 |
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Performance and Goal Management | HCM |
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2016 | 2016 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Succession and Leadership Planning | HCM |
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2016 | 2016 |
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Succession and Leadership Planning | HCM |
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2016 | 2016 |
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Time and Attendance | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2022 | 2022 |
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Duquesne Light ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Duquesne Light deployed IBM Maximo for Enterprise Asset Management to support utility asset lifecycle and work order processes. The IBM Maximo implementation focused on operational maintenance, preventive maintenance scheduling, work order management, and outage coordination across utility operations, provisioned on a highly redundant infrastructure architecture.
The deployment configured core Enterprise Asset Management capabilities including asset registry, work order orchestration, preventive maintenance scheduling, and outage management workflows. Duquesne Light integrated IBM Maximo with standard CMMS functional flows for maintenance planning and field service coordination, and leveraged automation for scheduled maintenance and work order assignments.
Infrastructure supporting IBM Maximo was coordinated as part of the deployment, including Oracle Exadata installations and upgrades, EMC Upsilon arrays deployed to both colocation and DR site with full replication, Cisco UCS with Pure Storage backend, and a Xen OVM virtualization footprint with an engineering path toward KVM. Backup and archival technologies referenced during the program included EMC Avamar, IDPA, IBM Spectrum/TSM, and Isilon clusters, and the environment ran a mix of IBM AIX and RHEL hosts managed via Red Hat Satellite, all to provide availability and data protection for the application.
Operational governance centered on day to day support and coordination of company policies, infrastructure, planned outages, and deployments by Duquesne Light systems engineering staff. The IBM Maximo rollout operated within a CIP environment, with explicit management practices to ensure regulatory and cybersecurity protections were maintained during ongoing upgrades and infrastructure changes.
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Field Service Management | ERP Services and Operations |
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2017 | 2017 |
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Duquesne Light Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2022 | 2022 |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Duquesne Light Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Duquesne Light Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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Duquesne Light CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Sales Automation, Sales Engagement | CRM |
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2016 | 2016 |
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Utilities Customer Care and Billing | CRM |
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2017 | 2017 |
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Duquesne Light EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Environmental, Social, and Governance (ESG) | EPM |
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2021 | 2021 |
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EPM | EPM |
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2018 | 2018 |
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Financial Consolidation and Close | EPM |
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2018 | 2018 |
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Duquesne Light ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Duquesne Light TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2017 | 2017 |
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Duquesne Light PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Duquesne Light IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Network Management and Monitoring | IaaS |
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2007 | 2007 |
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Duquesne Light CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Duquesne Light
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Manager, Business Intelligence and Data Management | Manager | IT | |
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Director, Business Analytics | Director | Finance | |
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Chief Information Officer | CXO | IT | |
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VP Operations | VP | Operations | |
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Senior Vice President Chief Financial Officer & Treasurer | CXO | Finance | |
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Chief Procurement Officer & Director of Supply Chain | Director | Procurement | |
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Manager, Accounting | Manager | Finance | |
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Vice President Human Resources | VP | HR | |
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Manager, Talent Acquisition | Manager | HR | |
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Manager, Operations Finance | Manager | Finance | |
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Sr IT Project Manager | Manager | IT | |
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Vice President, Chief Financial Officer | CXO | Finance | |
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HR Director - Transformation | Director | HR | |
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Manager HRIS, Analytics & Compensation | Manager | HR | |
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Manager Payroll and Accounts Payable | Manager | Finance | |
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Manager, Benefits | Manager | HR | |
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Manager - Talent Development | Manager | HR | |
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Credit Analyst | Manager | Finance | |
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Manager Credit and Collections | Manager | Finance | |
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Credit Analyst III | Manager | Finance | |
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Director Of Information Technology Business Enablement | Director | IT | |
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Manager, Procurement & Strategic Sourcing | Manager | Procurement | |
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IT Director, Strategy and Shared Services | Director | IT | |
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Director, Enterprise Apps | Director | IT | |
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Manager Data Warehouse and Integrations | Manager | Supply Chain | |
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Manager - Operations Data Analytics & Compliance | Manager | IT | |
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Director, Asset Management and Engineering | Director | Investment | |
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General Manager, Asset Management | Manager | Investment | |
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General Manager, T&D Construction and Maintenance | Manager | Operations | |
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Senior Transportation Manager | Manager | Supply Chain | |
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Manager, Standards, Asset Management | Manager | Investment | |
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Asset Management, Manager Operations Technical Services | Manager | Operations | |
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Vice President Operations | VP | Operations | |
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Chief Customer Officer | CXO | Customer Service | |
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Interim Chief Information Officer | CXO | IT | |
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Director, Meter Operations | Director | Finance | |
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Senior Manager, Construction Management | Manager | Operations | |
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Managing Director, Field Operations | Director | Finance | |
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Manager, Workforce Management | Manager | HR | |
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CHRO | CXO | HR | |
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General Manager - HR Operations, HRIS, and Benefits | Director | HR | |
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Senior Manager, Employee and Labor Relations | Manager | HR | |
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Manager Benefits | Manager | HR | |
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Director of Technology and IT Operations | Director | IT | |
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Manager of Finance Transformation | Manager | Finance | |
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Manager, Technical Platform for Financial Systems | Manager | IT | |
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Accounts Payable Supervisor | Non Manager | Finance | |
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CIO | CXO | IT | |
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Apps Being Evaluated by Duquesne Light Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Duquesne Light IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Duquesne Light digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Duquesne Light Technographics
Duquesne Light is a Utilities organization based in United States,
with around 1700 employees and annual revenues of $800.0 million.
Duquesne Light operates a diverse technology stack with applications such as
FIS Integrated Payables, SAP SuccessFactors Employee Central and IBM Maximo,
covering areas like AP Automation, Core HR and Enterprise Asset Management.
Duquesne Light has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as FIS Global, SAP and IBM.
Duquesne Light recently adopted applications including
WorkForce EmpCenter in 2022, Microsoft Power BI in 2022 and Cisco Webex Meetings in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Duquesne Light’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Duquesne Light’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Duquesne Light technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.