Durham University
The Palatine Centre Stockton Road,
Durham, DH1 3LE,
United Kingdom
Durham, DH1 3LE,
United Kingdom
44 19 1334-2000
Education
Durham University Technographics
Durham University Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Durham University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4800 Durham University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Durham University has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2019, Oracle Cloud HCM for Core HR in 2019, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Durham University is running and its propensity to invest more and deepen its relationship with Oracle , Barclaycard , The Access Group or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Durham University revenues, which have grown to $668.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Durham University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Durham University Tech Stack and Enterprise Applications
Durham University ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle E-Business Suite | Oracle Cloud ERP | ERP Financial | ERP | KPMG | 2019 | 2020 |
In 2019, Durham University implemented Oracle Cloud ERP as its ERP Financial system. The program replaced Oracle E-Business Suite and engaged KPMG UK as the systems integrator for the vision and subsequent delivery phases.
The implementation centered on Oracle Cloud ERP financials and included a concerted effort on chart of accounts rationalization and business process design, reflecting skills in client relations and enterprise resource planning. Project2Result and Acquire2Retire were established as named work streams, functioning as leads for project accounting and acquisition to retirement process design within the financials configuration.
Oracle Cloud ERP integrations were extensive, explicitly linking the Cloud ERP financials to external applications including Worktribe, Barclays Spend Management, and Kinetic Event Management System, enabling transactional and master data exchange between research project systems, corporate card and spend management tooling, and event finance workflows. Operational coverage targeted university finance, procurement, and project administration functions across the institution, aligning Project2Result with research finance workflows and Acquire2Retire with procurement and asset lifecycles.
Governance was structured around work stream leadership and a vision phase run by KPMG UK during January 2020 to March 2020, guiding standards for configuration, chart of accounts, and process change management. The engagement emphasized structured business process design and centralized financial configuration in Oracle Cloud ERP, with formalized work streams to manage rollout sequencing and cross-application integration controls.
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Expense Management | ERP |
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2017 | 2017 |
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Durham University HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle E-Business Suite HRMS | Oracle Cloud HCM | Core HR | HCM | n/a | 2019 | 2020 |
In 2019 Durham University migrated from Oracle E-Business Suite HRMS to Oracle Cloud HCM, establishing a unified Core HR platform to centralize employee records and HR administration across the institution. The Oracle Cloud HCM implementation began in December 2019 and is reflected in the ongoing stewardship of the university's Business and Management Information Systems function. The project is positioned as the primary Core HR system for Durham University in the United Kingdom.
Oracle Cloud HCM was configured to support core human resources capabilities typical of the Core HR category, including employee record management, organizational structure and position management, workforce administration and employee lifecycle workflows. Configuration work aligned these Core HR capabilities to higher education workforce categories, including academic, professional services and Estates staff groups. The implementation emphasized data consolidation and standardized HR processes to replace the earlier Oracle E-Business Suite HRMS records.
The deployment integrated Oracle Cloud HCM with Oracle Cloud ERP and used Oracle Integration Cloud Services as the integration middleware, and it included connections to alumni systems such as Raisers Edge and NetCommunity to enable cross‑system data flows for HR, finance and alumni functions. Operational coverage spans HR, Finance, Alumni Relations and Estates administration across Durham University, with HR data feeding payroll and financial processes through the Oracle Cloud ERP linkage.
Governance and program ownership were managed by the university's MIS and HR leadership, with the Senior Manager for Business and Management Information Systems noted as a continuing point of operational responsibility since December 2019. The rollout was executed as a staged university program to centralize Core HR records and to align HR governance, data stewardship and workforce administration processes under the new Oracle Cloud HCM environment.
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Core HR | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2019 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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Time and Attendance | HCM |
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2016 | 2016 |
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Durham University Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020 Durham University deployed Zoom from Zoom Video Communications on its public website. The deployment uses Zoom as an Audio Video and Web Conferencing platform to support teaching delivery, internal administrative meetings, and public events across the institution.
The implementation embedded Zoom meeting links and web-based join flows into event and course pages on dur.ac.uk, surfacing scheduling and join controls directly on the site. Configuration emphasized standard web conferencing capabilities such as scheduled meetings, real-time video and audio, screen sharing, and webinar-style sessions, with account provisioning and session scheduling managed through central IT and distributed academic owners. Governance focused on institutional account management and access controls, aligning online session pages with existing course and events publishing workflows.
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Collaboration | Collaboration |
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2017 | 2017 |
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Durham University CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2019 | 2019 |
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Durham University EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2019 | 2019 |
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Financial Consolidation and Close | EPM |
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2019 | 2019 |
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Durham University ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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Durham University PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Durham University IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Durham University
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Financial Officer | CXO | Finance | |
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Head of Financial Reporting | Director | Finance | |
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Deputy Director of Finance | Director | Finance | |
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Financial Accounting Manager | Manager | Finance | |
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Head of Workforce Planning & Development | Director | HR | |
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IT Operations Director | Director | IT | |
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Director of Procurement | Director | Procurement | |
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Interim Chief Information Officer | CXO | IT | |
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People HR Lead/Workforce Planning & Development Officer | Manager | HR | |
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Accounts Payable Team Leader | Manager | Finance | |
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Director of Human Resources & Organisation Development | Director | HR | |
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Finance Business Partner | Manager | Finance | |
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IT Director of Strategy and Change | Director | IT | |
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CIO | CXO | Finance | |
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Chief Financial Officer | CXO | Finance | |
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Chief Information Officer | CXO | IT | |
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Director of Procurement Services of Procurement | Director | Procurement | |
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Head of Strategic Finance | Director | Finance | |
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Director of Student Support and Wellbeing | Director | Finance | |
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Academic Registrar | Non Manager | Operations | |
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Deputy Director of HR & Employment Lawyer | Director | HR | |
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Finance Business Partner | Manager | Finance | |
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Director of Technology Services | Director | IT | |
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Assistant Director Financial Planning & Reporting | Director | Finance | |
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Data and Systems Manager | Manager | IT | |
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Systems, Projects and Innovation Senior Manager | Manager | IT | |
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Senior Manager (Business / Management Information Systems) | Manager | IT | |
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Head of Finance Systems and Support | Director | IT | |
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Apps Being Evaluated by Durham University Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Durham University IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Durham University digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Durham University Technographics
Durham University is a Education organization based in United Kingdom,
with around 4800 employees and annual revenues of $668.0 million.
Durham University operates a diverse technology stack with applications such as
Oracle Cloud ERP, Oracle Cloud HCM and Zoom,
covering areas like ERP Financial, Core HR and Audio Video and Web Conferencing.
Durham University has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Zoom Video Communications.
Durham University recently adopted applications including
Oracle Taleo Cloud Service in 2021, Zoom in 2020 and TOPdesk in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Durham University’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Durham University’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Durham University technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.