Dusk Australasia
Building 1, Level 3, 75/85 ORiordan St,
Sydney, 2015, NSW,
Australia
Sydney, 2015, NSW,
Australia
61 3 0038-7543
Retail
Dusk Australasia Technographics
Dusk Australasia Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dusk Australasia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Dusk Australasia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dusk Australasia has purchased the following applications: Triumph ERP for ERP Financial in 2012, World Manager Hire for Applicant Tracking System in 2022, LiveChat for Chatbots and Conversational AI in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dusk Australasia is running and its propensity to invest more and deepen its relationship with Triumph Business Systems , Block (ex Square, Inc) , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dusk Australasia revenues, which have grown to $89.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dusk Australasia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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Dusk Australasia Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Triumph Business Systems | Legacy | Triumph ERP | ERP Financial | ERP Financial Management | n/a | 2012 | 2012 |
In 2012, Dusk Australasia implemented Triumph ERP from Triumph Business Systems. Triumph ERP functions as the companys ERP Financial platform, providing consolidated financial management across a factory operation and a multi-store retail network.
Configuration and functional scope emphasized core financial reporting and general ledger workflows, month end accruals and transaction processing managed by a finance team of three, budgeting and forecasting, product costing and inventory valuation. The implementation supports specific business analysis capabilities, including monthly factory production variance analysis, retail store profitability modeling using GMROI GMROL GMROM comparatives, area manager sales performance modeling, and calculation of product cost for new stock lines.
Operational coverage extends to the factory finance group, retail business analysis, procurement and production planning teams, with output presented to the CFO and Factory Manager. Triumph ERP underpins daily procurement and production planning activities such as forecasting raw material requirements, placing orders, validating overseas supplier confirmations, liaising with shipping agents for document release, tracking deliveries, and ensuring raw materials are available for picking on the factory floor.
Governance and process workstreams included defining month end stock take procedures, stock valuation and write off processes, coordination of the annual financial report and audit sign off for Dusk Australasia Pty Ltd, and a review of accounting controls covering stock cash and fixed assets. The deployment supported revisions to the cash sales banking process to address banking variances and formalized operating procedures for inventory and financial controls.
Triumph ERP remains the central ERP Financial system used to produce monthly financial reports for the factory and retail business, to prepare consolidated budgets and forecasts, and to co-ordinate statutory reporting and audit activities. Triumph ERP is the primary system for procurement scheduling production cost analysis and the financial workflows that feed executive reporting.
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Payment Processing | ERP Financial Management |
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2017 | 2017 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FranConnect | Legacy | World Manager Hire | Applicant Tracking System | HCM | n/a | 2022 | 2022 |
In 2022, Dusk Australasia deployed World Manager Hire as its Applicant Tracking System to centralize hiring for its Australian retail operations. Dusk Australasia implemented World Manager Hire on its public careers site, using the application to capture candidate submissions and manage job postings for both store-level and corporate roles.
The World Manager Hire implementation emphasizes standard applicant tracking capabilities, including online job posting, candidate application capture, staged candidate pipelines, screening and shortlisting workflows, interview scheduling, and offer tracking. Configuration focused on embedding application forms into the careers site and instrumenting candidate status transitions to reflect retail hiring stages.
Operational coverage is primarily Talent Acquisition and HR operations for Dusk Australasia across Australia, with store managers and HR business partners participating in requisition approvals and candidate assessments. The Applicant Tracking System supports role-based access and centralized candidate records to align hiring activity across multiple retail sites.
Governance changes centered on standardized recruitment workflows and clearer approval gates, shifting ad hoc hiring to a managed requisition and candidate review process within World Manager Hire. The implementation documents and enforces hiring stages and approval steps, creating a single source of record for candidate data and reducing fragmented tracking across email and spreadsheets.
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Core HR | HCM |
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2021 | 2021 |
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Payroll | HCM |
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2011 | 2011 |
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Talent Management | HCM |
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2017 | 2017 |
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Time and Attendance | HCM |
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2019 | 2019 |
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Workforce Management | HCM |
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2019 | 2019 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2015 | 2015 |
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Loyalty | CRM |
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2024 | 2024 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Apps Development | PaaS |
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2023 | 2023 |
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Transactional Email | PaaS |
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2012 | 2012 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Dusk Australasia
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| No data found | ||||||
Apps Being Evaluated by Dusk Australasia Executives
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FAQ - APPS RUN THE WORLD Dusk Australasia Technographics
Dusk Australasia is a Retail organization based in Australia,
with around 500 employees and annual revenues of $89.0 million.
Dusk Australasia operates a diverse technology stack with applications such as
Triumph ERP, World Manager Hire and LiveChat,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
Dusk Australasia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Triumph Business Systems, FranConnect and LiveChat, Inc..
Dusk Australasia recently adopted applications including
Salesforce Loyalty Management in 2024, Bubble Platform in 2023 and World Manager Hire in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Dusk Australasia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Dusk Australasia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Dusk Australasia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.