DWF
20 Fenchurch Street,
London, EC3M 3AG,
United Kingdom
London, EC3M 3AG,
United Kingdom
44 33 3320-2220
Professional Services
DWF Technographics
DWF Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by DWF and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3840 DWF employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DWF has purchased the following applications: Emburse Enterprise for Expense Management in 2020, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2020, Peppermint Case Management for Case Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DWF is running and its propensity to invest more and deepen its relationship with Emburse , iCIMS , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DWF revenues, which have grown to $475.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DWF intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
DWF Tech Stack and Enterprise Applications
DWF ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Emburse | Legacy | Emburse Enterprise | Expense Management | ERP | n/a | 2020 | 2020 |
In 2020, DWF implemented Emburse Enterprise for Expense Management to centralize employee expense processing and policy enforcement across the firm. The rollout targeted core finance, procurement and travel administrative functions at the UK professional services firm, aligning the application with corporate expense policy and approval requirements.
The Emburse Enterprise deployment focused on standard Expense Management capabilities, including automated expense capture and receipt imaging, mobile submission workflows, configurable approval routing, policy validation and reporting. Emburse Enterprise was configured to support corporate card reconciliation workflows and automated expense auditing, enabling consistent controls and standardized expense entries for finance team reconciliation.
Operational integration emphasized alignment with downstream financial processes and control workflows, with the implementation scoped to support accounts payable and travel expense processing. Public-facing information notes Chrome River Expense is visible on DWF's website, while the Emburse Enterprise implementation itself was positioned to centralize expense intake and validation for employee and card-based spend.
Governance changes accompanying the rollout included formalized approval matrices, expense policy codification within the system and staged user onboarding to embed new workflows. The program documented role-based access and approval responsibilities to ensure ongoing compliance with firm spending policies.
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DWF HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, DWF implemented iCIMS Recruit Applicant Tracking System as its Applicant Tracking System and published the platform on its public careers website. The deployment uses iCIMS Recruit Applicant Tracking System as the primary front end for job posting and candidate intake on the DWF careers portal.
The implementation covers standard Applicant Tracking System capabilities, including job requisition management, candidate application intake, configurable application workflows, candidate profile and portal access, interview scheduling workflows, and built-in reporting and analytics. Configuration emphasis was on aligning requisition workflows and candidate stages with DWF recruiting processes to centralize applicant tracking and hiring activity.
The solution is delivered through the vendor-hosted iCIMS Recruit Applicant Tracking System and is surfaced via the careers-dwfgroup.icims.com site for external applicants, while internal recruiting and HR teams access the platform for candidate review and workflow management. Operational ownership sits with Talent Acquisition and HR operations, which manage job requisitions, applicant workflows, and candidate communications through the system.
Governance focused on recruiter workflow definitions, approval routing for requisitions, and candidate data handling within the iCIMS Recruit Applicant Tracking System to standardize intake and review processes. The rollout emphasized configuration of hiring stages and permissions for HR and recruiting users to enforce consistent recruiting procedures across DWF.
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Core HR | HCM |
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2019 | 2020 |
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Payroll | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2020 | 2020 |
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DWF ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Peppermint Technology | Legacy | Peppermint Case Management | Case Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 DWF implemented Peppermint Case Management and is using Peppermint Case Management on their website as a web‑surfaced Case Management capability for handling client matters and intake. The deployment is presented through the firm website, positioning the application as a web-based intake and matter tracking layer rather than an internal desktop tool.
Configuration work emphasized category-aligned functionality common to Case Management solutions, including matter intake and registration, matter lifecycle management, document and correspondence capture, configurable workflow and task orchestration, and operational reporting. The implementation narrative indicates configuration of role-based access and workflow automation consistent with managing professional services matters and routing tasks across legal and client services teams.
Operational coverage centers on legal practice groups and client-facing teams, where the Peppermint Case Management instance is used to surface intake forms, capture matter metadata, and present status to internal users via the website. Integrations are limited in the source detail to website surfacing, therefore architecture assumptions remain focused on a web-hosted application fronting matter management processes and intake channels.
Governance and process alignment were framed around centralized intake and standardized workflow handling to streamline matter assignment and tracking, with policy controls for access and auditability implemented as part of system configuration. The narrative ties DWF, Peppermint Case Management, and the Case Management business function together, emphasizing matter centric operations and workflow standardization across legal and client service functions.
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Legal Practice Management | ERP Services and Operations |
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2019 | 2020 |
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Library Management | ERP Services and Operations |
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2020 | 2020 |
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DWF AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Speech Recognition AI | AI-Powered Application |
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2020 | 2020 |
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DWF Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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DWF Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2020 | 2020 |
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DWF CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Legal CRM | CRM |
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2020 | 2020 |
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DWF ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2022 | 2022 |
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DWF TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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DWF IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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DWF CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at DWF
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of IT Operations | Director | IT | |
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Applications Manager | Manager | IT | |
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IT Programme Manager | Manager | IT | |
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IT Service Desk and Change Manager | Manager | IT | |
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Group COO/CTO | CXO | Finance | |
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Chief People Officer | CXO | HR | |
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Human Resources Director | Director | HR | |
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Global Payroll Manager | Manager | HR | |
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HR Digital Manager | Manager | HR | |
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HR Operations Manager | Manager | HR | |
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Apps Being Evaluated by DWF Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from DWF IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the DWF digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD DWF Technographics
DWF is a Professional Services organization based in United Kingdom,
with around 3840 employees and annual revenues of $475.0 million.
DWF operates a diverse technology stack with applications such as
Emburse Enterprise, iCIMS Recruit Applicant Tracking System and Peppermint Case Management,
covering areas like Expense Management, Applicant Tracking System and Case Management.
DWF has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Emburse, iCIMS and Peppermint Technology.
DWF recently adopted applications including
Microsoft Azure Monitor in 2022, Tableau in 2021 and Digital Control Room Cookie in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of DWF’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates DWF’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete DWF technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.