AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Dynacraft Tech Stack and Enterprise Applications

Dynacraft ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
MineralTree Legacy MineralTree Invoice-to-Pay AP Automation ERP n/a 2018 2018
In 2018 Dynacraft implemented MineralTree Invoice-to-Pay to address accounts payable needs, deploying the AP Automation application to support accounts payable and broader finance functions. The selection was driven by limited internal resources, and the procurement team prioritized a strong integration with NetSuite, a holistic approach to the entire AP process, and a solution that could meet budget constraints. The MineralTree Invoice-to-Pay implementation focused on end-to-end AP Automation capabilities, including invoice capture and digitization, configurable approval workflows, and payment orchestration tied to vendor onboarding and remit details. Configuration work aligned invoice routing and approval hierarchies to Dynacraft finance workflows, and the implementation emphasized automated matching and exception handling consistent with AP Automation practices. Integration work centered on NetSuite, delivering two-way synchronization of vendor master data, invoices, and payment information into NetSuite’s accounts payable and general ledger structures. The deployment targeted Dynacraft’s finance and procurement teams, using MineralTree Invoice-to-Pay to centralize invoice processing and to ensure transactional data flowed into NetSuite for posting and reconciliation. Governance and rollout were scoped to fit Dynacraft’s 100 person distribution organization, with phased adoption and standardized approval policies to reduce manual touchpoints in AP. The project narrative highlights selection criteria and integration priorities rather than quantified outcomes, while the implementation architecture emphasized a cloud-based third-party AP Automation service integrated with NetSuite.
AP Automation ERP 2019 2019
ERP Financial ERP 2017 2017
Dynacraft AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Chat (formerly Salesforce Live Agent) Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Dynacraft implemented Salesforce Chat (formerly Salesforce Live Agent) as a web‑embedded conversational layer. The implementation places Salesforce Chat directly on the dynacraftwheels.com site, leveraging cloud hosted chat widget delivery to enable real time customer engagement for this United States distribution company with approximately 100 employees, aligning to the Chatbots and Conversational AI category. Configuration emphasized chat session routing, agent presence management and transcript capture, with Salesforce Chat used to instantiate live sessions and retain structured chat records. Functional coverage centers on sales and customer support workflows, providing an agent console for live handling, scripted greetings and routing rules to standardize inbound inquiries, and governance controls for operating hours and queuing behavior.
Dynacraft Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
In 2018, Dynacraft implemented Microsoft 365 for Collaboration. Dynacraft implemented Microsoft 365 to centralize productivity and communication across its 100-employee distribution business in the United States, positioning Microsoft 365 as the core Collaboration platform and noting the implementation on the company website. The deployment emphasized standard Microsoft 365 capabilities, including Exchange Online email, SharePoint Online document management, Microsoft Teams for real time collaboration, and OneDrive for personal file sync, aligning the application with collaboration and content workflows. Administrative configuration included tenant level user provisioning, license assignment, and role based access controls for shared sites and documents. Operational coverage extended to core business functions such as sales, operations, and back office administration, with provisioning and configuration applied across the company. Governance focused on site and document access policies, folder level organization for shared content, and user lifecycle processes to sustain Collaboration use under the Microsoft 365 environment.
Collaboration Collaboration 2021 2021
Dynacraft eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2016 2016
eCommerce eCommerce 2016 2016
eCommerce eCommerce 2017 2017
eCommerce eCommerce 2017 2017
Dynacraft CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2021 2021
Customer Experience CRM 2016 2016
Data Management Platform CRM 2016 2016
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2021 2021
Marketing Automation CRM 2021 2021
Sales Automation, CRM, Sales Engagement CRM 2020 2020
Dynacraft IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Dynacraft

First Name Last Name Title Function Department Email Phone
Sales Manager Manager Sales
Managing Director Director Finance
Managing Director Director Finance

Apps Being Evaluated by Dynacraft Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Dynacraft IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Dynacraft digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Dynacraft Technographics
Dynacraft is a Distribution organization based in United States, with around 100 employees and annual revenues of $8.0 million.
Dynacraft operates a diverse technology stack with applications such as MineralTree Invoice-to-Pay, Salesforce Chat (formerly Salesforce Live Agent) and Microsoft 365, covering areas like AP Automation, Chatbots and Conversational AI and Collaboration.
Dynacraft has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as MineralTree, Salesforce and Microsoft.
Dynacraft recently adopted applications including CodeTwo Email Signatures in 2021, Hubspot CRM in 2021 and Hubspot Marketing Automation in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Dynacraft’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Dynacraft’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Dynacraft technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.