Dynamics EShop
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Irvine, 92614, CA,
United States
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Professional Services
Dynamics EShop Technographics
Dynamics EShop Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dynamics EShop and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 Dynamics EShop employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Dynamics EShop has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2016, Dynamics eShop for eCommerce in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dynamics EShop is running and its propensity to invest more and deepen its relationship with Tawk.to , Microsoft , Dynamics eShop or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dynamics EShop revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dynamics EShop intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dynamics EShop Tech Stack and Enterprise Applications
Dynamics EShop AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Dynamics EShop deployed Tawk.to on its public website, adopting the application within the Chatbots and Conversational AI category. The implementation uses the Tawk.to browser-embedded SaaS chat widget to capture live and asynchronous visitor conversations directly from site pages, with the application providing a hosted dashboard for agent access and administration. The deployment is centered on web touchpoints rather than internal desktop clients, emphasizing conversational engagement at the customer interface layer.
The Tawk.to configuration is organized to centralize inbound web inquiries for client services and business development, routing chats into a shared inbox and assigning conversations to agents through the Tawk.to dashboard, while leveraging canned responses and offline messaging workflows typical of Chatbots and Conversational AI. Operational coverage is at the company website level and aligns with customer-facing functions, with administrative controls maintained through the Tawk.to application for agent management and message handling.
|
Dynamics EShop Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Dynamics EShop implemented Microsoft 365 as its Collaboration platform. The deployment served a 60-employee professional services firm in the United States, centralizing corporate email and team collaboration, and Office 365 Mail is exposed on the company website for inbound customer contact.
Microsoft 365 configuration emphasized Collaboration modules common to the suite, including Exchange Online for email, SharePoint Online for client deliverables and document libraries, OneDrive for individual file sync, and Teams for meetings and chat. Tenant-level provisioning included user account setup, mailbox configuration, shared mailboxes for client-facing inboxes, and mailbox quota governance to support service delivery workflows like calendaring and document versioning.
The implementation integrated Office 365 Mail with the public website contact mechanisms to route inbound inquiries into Exchange Online mailboxes, and identity and access were aligned with Microsoft identity services to control SSO and resource access. Operational coverage included sales, delivery and back-office functions, with the Collaboration platform positioned as the primary communications and document collaboration layer across the organization.
Governance practices were established for mailbox provisioning, document permissions, retention settings and role-based access to Collaboration resources, accompanied by standardization of shared mailbox patterns and permission inheritance for client folders. Microsoft 365 is the named application in use, and Collaboration functionality is embedded as the central platform for internal and client-facing communications.
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Dynamics EShop eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dynamics eShop | Legacy | Dynamics eShop | eCommerce | eCommerce | n/a | 2020 | 2020 |
In 2020, Dynamics EShop implemented Dynamics eShop as its customer facing eCommerce application on the company website. The deployment positions Dynamics eShop as the primary storefront and order capture layer for the professional services firm, supporting product and service listings and checkout workflows for online sales.
Configuration emphasized standard eCommerce functional modules, including a product catalog, shopping cart and checkout engine, order management and content management, with role based administrative controls for marketing and operations teams. The implementation was executed as a web hosted storefront embedded in the public site, with governance organized around catalog publishing workflows and user access controls spanning sales, marketing and customer service operations.
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Dynamics EShop CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
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|
|
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Marketing Automation | CRM |
|
2021 | 2021 |
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Dynamics EShop IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Dynamics EShop
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Dynamics EShop Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Dynamics EShop IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Dynamics EShop digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Dynamics EShop Technographics
Dynamics EShop is a Professional Services organization based in United States,
with around 60 employees and annual revenues of $6.0 million.
Dynamics EShop operates a diverse technology stack with applications such as
Tawk.to, Microsoft 365 and Dynamics eShop,
covering areas like Chatbots and Conversational AI, Collaboration and eCommerce.
Dynamics EShop has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tawk.to, Microsoft and Dynamics eShop.
Dynamics EShop recently adopted applications including
SendinBlue in 2021, Cloudflare CDN in 2021 and Dynamics eShop in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Dynamics EShop’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Dynamics EShop’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Dynamics EShop technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.