Viby, 8260,
Denmark
DynamicWeb Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by DynamicWeb and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 DynamicWeb employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
DynamicWeb has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2015, DocsBot AI for Chatbots and Conversational AI in 2024, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DynamicWeb is running and its propensity to invest more and deepen its relationship with Microsoft , DocsBot AI , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DynamicWeb revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DynamicWeb intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2015 | 2015 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocsBot AI | Legacy | DocsBot AI | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2024 |
In 2024 DynamicWeb implemented DocsBot AI on their public website. DocsBot AI was deployed as a Chatbots and Conversational AI solution embedded in site pages to surface product documentation, support content, and guided answers for customer queries. The deployment emphasized a web-embedded conversational interface configured to index site content and deliver document-driven Q&A and conversational search functionality.
DocsBot AI configuration included conversational UI components, document ingestion and knowledge indexing, FAQ automation, intent detection, and routing to human agents for complex cases. Operational scope centered on customer-facing support and self-service workflows, with content curation and response tuning processes established and owned by product and support teams. The implementation used modular configuration to manage knowledge ingestion, answer relevance tuning, and conversational analytics consistent with Chatbots and Conversational AI best practices.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
Customer Support | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2000 | 2000 |
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| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
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